Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Menu and order Customization. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. In the United States alone, diners have spent approximately $27 billion by ordering food through an app, website, or text message. Self-Service Tech.

Customer Service 228

Customer Service 2020 Social Media Mobile Ordering 228

Restaurant365

MARCH 5, 2020

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. Whether you’re given terms or paying cash-on-delivery, paying by cash, check or money order for alcohol deliveries increases your risk of issues with regulatory compliance, location security, and invoice retention.

Blog 146

Blog Management Management Cash Management 146

Focus POS

AUGUST 7, 2020

It caters specifically to online orders, and is usually a delivery-only restaurant. Now, they opt for safer alternatives, like online ordering and delivery. Usually, in order for a traditional restaurant to succeed, it needs to be set in a fairly trendy location. Ghost kitchens were on the rise before COVID-19.

2020 167

2020 Front of House Kitchen Safety Back of House 167

Focus POS

DECEMBER 19, 2019

Considering an upgrade in 2020? Online Ordering. 81% of consumers use a restaurant website to order food online, and 70% of website traffic will be off-premises by 2020, according to the National Restaurant Association. Not only will you need to evaluate your current business needs.

POS 107

POS Hospitality 2020 Loyalty Program 107

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. With a challenging and unprecedented 2020 nearly behind us, it is useful to take stock and pause to review the year’s challenges and opportunities. Online Ordering, Delivery, and Curbside. Online ordering is not a 2020 novelty.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. How to: Find the Best Online Ordering System for Your Restaurant.

2021 148

2021 Mobile Ordering Online Ordering Email Marketing 148

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

DECEMBER 11, 2020

With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online. From May to August of this year, online shoppers spent 23 percent more when choosing local pickup or delivery, according to Shopify.

Social Media 215

Social Media Consumer Goods Online Ordering Leadership 215

Restaurant Engine

SEPTEMBER 23, 2020

In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Your diners want convenience, and they want to be safe while ordering food from your restaurant. These options make it easy for everyone to order. But where are the diners?

2020 94

2020 Marketing Email Marketing Social Media 94

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. The 2020 rush to digital is over, and now’s time to turn it from a necessity to an asset.

Loyalty Program 203

Loyalty Program Mobile Ordering Customer Experience Online Ordering 203

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Andrew Cuomo (@NYGovCuomo) March 25, 2020. Yum Brands CEO David Gibbs will forgo all salary for the balance of 2020. Thank you @FourSeasons.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Goliath Consulting

AUGUST 2, 2022

However, most restaurants were still getting more delivery orders than ever. Because of the vast influx of delivery orders, restaurants have ramped up their takeout, delivery, and online ordering services either through their system or third-party delivery apps such as DoorDash, UberEats, GrubHub, and more. ” 3 .

Delivery 78

Delivery Online Ordering Food Website Management 78

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

ChowNow

JANUARY 6, 2022

To say that 2020 devastated restaurant profitability would be an understatement. In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. How to: Find the Best Online Ordering System for Your Restaurant.

2022 78

2022 Mobile Ordering Online Ordering Email Marketing 78

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Run an app only promotion.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148

Goliath Consulting

FEBRUARY 8, 2022

Since 2020, this has led to an increase of new technology systems for restaurants and helped them adapt to a new digital reality. Technology and digital systems have helped many restaurants over the years, especially during 2020 and 2021. QR codes have been mentioned a few times in our blogs. Self-Service Kiosks.

2022 78

2022 Technology Online Ordering Customer Service 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. What are they wearing?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. Motorino signed up with ChowNow in the beginning of 2020. They just order delivery. I took some drastic measures.

Online Ordering 148

Online Ordering Customer Experience 2008 Delivery 148

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business.

Events 351

Events Social Media Kitchen Safety Seating 351

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. Several COVID-19 restaurant industry trends are also apparent, such as an increase in online ordering and a push towards change industry culture, among others. Let’s take a look at the emerging 2020 restaurant trends, changes, and opportunities. Restaurant Industry Changes.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 93% of consumers look at online reviews for restaurants. BrightLocal ) .

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Yum Brands CEO David Gibbs will forgo all salary for the balance of 2020. The stories range from Easter traditions to pets and small business owners.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Restaurant Technology Guys

DECEMBER 21, 2020

2020 has been a year like no other. The post The Top 5 2020 Restaurant Trends that have Shaped the Industry appeared first on Restaurant Technology Guys. And the COVID-19 pandemic has accelerated a number of restaurant trends that are now providing immense challenges – but also tremendous opportunities - for the industry.

2020 108

2020 Technology Mobile Ordering Online Ordering 108

EATER

MAY 28, 2020

DoorDash on Thursday launched a new initiative called Storefront to help restaurants create websites and directly manage online pickup and delivery orders. DoorDash’s goal is to help businesses create their own online stores instead; 40 percent of DoorDash’s partners don’t have any online ordering system, by the company’s estimate.

Website Management 96

Website Management Online Ordering Cash Management Customer Service 96

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Visits, online or physical, at morning meal, which includes the breakfast and A.M. Visits, online or physical, at morning meal, which includes the breakfast and A.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Focus POS

FEBRUARY 3, 2021

In 2020, new trends appeared across all industries, most notably throughout the restaurant sector. This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Contactless Payments.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc. It’ll reach 55 million units by 2026.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Restaurant365

OCTOBER 29, 2021

QR codes can be used to streamline how guests reserve a spot in line, as well as how a customer views a menu and places an order. Customers are already using mobile pay for online shopping and daily errands, so adding mobile pay to your restaurant can help make ordering from your restaurant just as convenient.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Bingage

DECEMBER 2, 2019

We have seen a massive change in the industry, there is a huge focus on online ordering systems, implementation of AI (Artificial intelligence) in restaurants , cloud-based CRM systems and food and inventory management techniques and many more. Restaurant Technology Statistics helpful for 2020. 2019, is about to end! Source ) 2.

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

Focus POS

SEPTEMBER 17, 2020

In the spring of 2020, when COVID-19 became a serious issue in the United States, the hospitality industry lost nearly $120 billion. In places like Arizona, restaurants can offer alcohol with food orders for pickup, delivery, and drive-thru. Online Ordering. Whereas in Hawaii, laws are a little different. ID Scanning.

License 162

License Restaurant Law Online Ordering Uniforms 162