2019 Blog Customer Experience Guest Recovery 
Culinary Cues
MAY 23, 2021
Now that the pandemic was beginning to come under control and state governments were loosening the grip of protocol on restaurants – customers were beginning to re-emerge, albeit with some trepidation. AN INEVITABLE RECOVERY. “It www.harvestamericacues.com BLOG. The opportunity to be part of this has never been greater.
Culinary Cues
APRIL 3, 2020
Possible strategy: More space between tables and controlled limits on customers allowed at one time. How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Let your customers know that safety and sanitation is your most important job.
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Modern Restaurant Management
JULY 20, 2021
This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.
Hot Schedules
NOVEMBER 3, 2021
E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? For these travelers, the dining experience will be back on the menu. Sustainability.
Goliath Consulting
DECEMBER 12, 2020
In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). Cameras will also allow restaurants to serve customers in a touchless environment. Touchless Service. And the best part?
Modern Restaurant Management
AUGUST 16, 2021
Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.
Modern Restaurant Management
AUGUST 3, 2020
Cookies also surged in order frequency, with Skillet Chocolate Chip Cookies seeing a 1,193 percent increase in orders compared to the first half of 2019. percent of Americans excited to order this 2019 staple. compared ordered behavior from January – June 2020 and January – June 2019. Frose is out, with only 2.1
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