Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hayes is responsible for leading the business development and customer relationship management of the entire McLane Foodservice portfolio of 33 leading restaurant brands.

Coaching 139

Coaching Point of Sale Customer Experience Retail 139

EATER

MAY 24, 2021

Last summer, workers took to social media to speak about racism and discrimination in the kitchen, low wages, hypocritical chefs and managers, and cultural appropriation. The idea was that no meal is so good that it can be served in a breeding ground of abuse. Maybe this time, things would change. And on July 13, Dirks stepped down.

Leadership 101

Leadership Website Management Social Media Hospitality 101

Sante

JANUARY 26, 2020

Conceptualized by chef/owner Brian Nasajon and bar manager/owner Ben Potts, the restaurant is a 120-seat eatery with a playful, globally-inspired menu and vibrant after-hours bar where innovative food and drinks go hand in hand. Wing Flight $25 – (8) Buffalo wings and (8) Alitas served with cilantro ranch and blue cheese.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. Ability for managers to flag and address problems immediately, if required. ” Reach for the Stars.

Food Truck 121

Food Truck Customer Service Customer Experience Front of House 121

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse. Delivery management has never been easier!

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Reputation Management Revolution. National Menu Trends. Uberall, Inc.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135