Hot Schedules

JULY 28, 2020

New Partial Shift Release Feature Offers Added Flexibility for Both Managers and Employees. Partial Shift Release will be available to all customers by August 17th. Helping them achieve that elusive work/life balance with mobile access to shift swaps, releases, and pickups. Partial Shift Release. Note to Managers.

Management 78

Management Management Employee Relations Webinar 78

7 Shifts

DECEMBER 16, 2022

their leadership sees team management as their greatest responsibility. We used a piece of software called When I Work , and it's supposed to do a lot of the same things that 7shifts does in terms of like scheduling, labor management, and communication. The team turned to 7shifts to help them manage their workforce.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

FEBRUARY 16, 2024

Restaurant Templates & Management Spreadsheets When running a restaurant, you're always crunched for time and your to-do lists never end. Or maybe you're just getting off-the-ground and aren't familiar with the best practices that are common knowledge to more experienced oweners, operators, and managers. Try 7shifts for free.

Mobile Ordering 221

Mobile Ordering Download Document Catering 221

7 Shifts

APRIL 14, 2022

These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Nowadays, an over-staffed shift costs more because your restaurant could be seriously overspending on labor. Evaluate your targets.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

7 Shifts

AUGUST 3, 2023

A legacy institution, the management team at Hugo's West Hollywood and Hugo's Studio City was looking for ways to modernize their operations. They started by adopting a cloud-based point of sale in Toast , and added 7shifts to aid in managing their growing team. I just get a message, "Hey, I'm swapping shifts'. It's wonderful.

Point of Sale 195

Point of Sale Audits Book POS 195

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Shift? What is a rotating shift? How to Set It Up.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

DECEMBER 2, 2021

In a restaurant, on-call scheduling is when employees are scheduled for a shift that they may be responsible for working. Typically, the restaurant will notify on-call employees within 24 hours to let them know if they are expected to show up and work their shift. Rotating On-Call Scheduling. Only Select Employees Are On-Call.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

7 Shifts

MARCH 23, 2022

They ate up manager time and didn't resonate with a younger workforce. Each store and manager had their own system: pen and paper, Excel, corkboards. And schedules took managers two to three hours every week. Their managers just didn't use it. It was a two-day training for managers.” Complicated, manual scheduling.

Front of House 369

Front of House Back of House Communication Employee Relations 369

7 Shifts

FEBRUARY 21, 2023

We surveyed 3,700 restaurant workers and found one of the top reasons they left jobs was a lack of manager recognition. Get input from your team as well, so the decision doesn’t come from management alone. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

MAY 13, 2021

Endless cells of names and shifts. On the surface, the natural organization of an Excel or Google Sheets spreadsheet makes sense for creating shift schedules. Then come the change requests, availability mistakes, and confusion that leads to a missed shift or late arrival. We've all been there. It's not as easy as it looks.

Document 418

Document POS 2000 Take-out 418

7 Shifts

OCTOBER 14, 2021

Even when cases of coronavirus were surging in 2020, and vaccines were not available, restaurant sales managed to see spikes in and around Thanksgiving, Christmas, Super Bowl LV, and Valentine's Day, according to 7shifts own industry data. Shifts scheduled and hours scheduled also saw increases during those holidays. Announcements.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Keeping your staff in the dark about upper management decisions. The best way to manage is to do so with your own eyes.

Communication 430

Communication Management Management Front of House 430

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. Managing dozens (if not hundreds) of team members. And that's the tip of the iceberg for multi-unit restaurant management. But there are challenges that come with that growth.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. However, because 9/80 takes place over two weeks instead of one, the traditional eight-hour shift only increases by one hour for most days.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

7 Shifts

MAY 3, 2021

Here’s how 7shifts labor management platform can help you turn your best summer yet. If you’re not hiring for just the patio, all 7shifts plans come with the open shifts feature. Create patio shifts without an assigned team member, so any existing staff can take on shifts to make sure you’re ready for the weekend patio crowd.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

Management 204

Management Management Customer Experience Communication 204

7 Shifts

FEBRUARY 16, 2022

You pop by your flagship location to find staff scrambling, working two shifts at the same time. So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Scheduling managers need to make it easy for team members to offer up and swap shifts with their colleagues.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

7 Shifts

DECEMBER 15, 2021

In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Communication 370

Modern Restaurant Management

APRIL 9, 2024

In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs. To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now?

Customer Experience 188

Customer Experience Customer Service Technology Inventory 188

7 Shifts

JUNE 3, 2022

Create a shift swap program. Give your employees the flexibility to swap shifts with their coworkers in the event of last-minute changes. Among the over 25 set, manager recognition (or lack thereof) was one of the top three reasons that they've left restaurant jobs. Use Manager Log Books. Run pre-shift meetings.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

FEBRUARY 14, 2022

How do you deal with “Clopen” shifts? Predictive Scheduling — also known as fair scheduling, secure scheduling, predictable scheduling, or restrictive scheduling — is legislation designed to protect shift workers in the hospitality and retail sectors by mandating scheduling practices. Employee rights to refuse or request shifts.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? It means everything you need to manage your team is in one place. That’s where 7shifts’ Task Management and Team Communication tools come in.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

MAY 11, 2022

If your restaurant is open 24/7 or needs workers outside its normal hours of service, your business might benefit from a swing shift schedule , which ensures you have the right amount of coverage at the right times. What is a Swing Shift? How Swing Shifts Are Used in Restaurants. What is a swing shift schedule?

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

7 Shifts

JANUARY 31, 2023

7shifts Engage Dashboard helps identify in real-time, your team’s engagement and satisfaction levels by incorporating data from your schedule, time clock, shift pool, and shift flags. Feedback is sent to your Manager Log Book, allowing you to monitor trends and search for past feedback.

Coaching 195

Coaching Training Book Customer Service 195

Sling

APRIL 2, 2024

What is a swing shift? Even though the definition has changed over the years, it’s still a useful way for your business to cover transitions between shifts and to reinforce the number of team members on duty when things get busy. Table of contents What is a swing shift? For example, if a business ran a day shift from 8 a.m.

Definition 78

Definition Customer Service Training Customer Experience 78

Restaurant Business

DECEMBER 15, 2022

Charges come while the quick-service chain is under a settlement agreement related to an earlier case to ensure workers are safe and have procedures for reporting inappropriate behavior.

Management 99

Management Management 99

7 Shifts

MARCH 16, 2020

How restaurant managers can navigate COVID-19. Note: pay attention to local labor laws surrounding on-call shifts and pay. Communicate with staff and managers. Monitor 7shifts Announcements from management for updates on the situation. Accept all sick requests. Employees do not require a doctor’s note.

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

NOVEMBER 17, 2021

Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Any owner or manager running payroll manually understands the complexity faced each pay period. The downsides fall on management—weekly pay dramatically increases paperwork and admin time.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Especially if they’re accustomed to working a straight eight- or ten-hour shift. Thankfully, there is a solution: the split shift. What is a split shift? Table of contents What is a split shift?

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

Modern Restaurant Management

OCTOBER 25, 2023

To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. Expectations to pick up additional shifts. Excessive workloads.

Management 185

Management Management Front of House Back of House 185

Culinary Cues

SEPTEMBER 4, 2023

People became accustomed to the change in operation and found, in many cases, that they were able to better manage the dilemma of work/life balance. “I In the sixties and seventies there was a huge demographic shift in our country as families moved from the fast pace of the city to suburbia. So, be careful of the lure of greener grass.

Social Media 348

Social Media Food Safety Retail Back of House 348

7 Shifts

MAY 28, 2021

With ten locations (and two more on the way) and more than 100 employees, Pita Way combines the 7shifts team management platform and Toast POS to create a tech stack that enables them to replicate their brand of fast, healthy food and stellar service across all of their restaurants and grow without comprising who they are.

Communication 370

Communication 2010 Management Management 370

7 Shifts

JUNE 24, 2021

With your point-of-sale system as the brain, choosing the right software to manage your inventory and team is essential. Here's just some of how the 7shifts team management platform along with Qu POS can help with smarter scheduling and a more efficiently run enterprise. Table of Contents. Your POS isn't working hard enough.

POS 359

POS Restaurant Law Point of Sale Management 359

Modern Restaurant Management

NOVEMBER 6, 2023

While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed. Restaurant managers and corporate leaders know that demand is driven by far more than just consumer spending power. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

Management 198

Management Management Hiring Customer Experience 198

7 Shifts

MARCH 28, 2023

relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. Over the past eight years, we’ve seen how transparency evolves into trust between management and their teams. Operators are shifting to forward-thinking practices and recognizing the impact technology can have on their business.

Hiring 370

Hiring Hospitality POS Management 370

7 Shifts

OCTOBER 20, 2021

7shifts can create detailed reports on variances between your actual and projected sales and labor to uncover gaps in your planning like excess OT, under-staffing, or early punch-ins to build more efficient, money-saving shift schedules. Team members can give their feedback after every shift, which you can see in the engagement report.

Front of House 418

Front of House Back of House POS Take-out 418