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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

Small gestures like these will make your service go from good to great. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care.

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The Complete Guide to Creating a Winning Restaurant Newsletter (+Real Examples)

7 Shifts

When done right, email marketing works wonders—you stay top of mind and increase order values. Benefits of Having an Engaging Newsletter for Your Restaurant Business. It helps in business promotion. You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events.

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The Guide to Suggestive Selling For Restaurant Owners and Employees

7 Shifts

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

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Unique Ways Restaurants Can Use QR Codes to Drive Sales

Modern Restaurant Management

To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu. Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. Having great online reviews can also help drum up business.

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How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. You can book online or give us a call. 1 Set goals for the event ?? Set a budget ??

Events 351
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23 Mother's Day Restaurant Ideas Moms Will Love in 2024

SpotOn

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98
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Digital Marketing Tips to Attract More Valentine’s Day Diners

Modern Restaurant Management

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. This can include, mask wearing protocols, occupancy rules, socially distanced dining, Valentine’s day reservation instructions and more. Make Your Menu the Main Course.

Marketing 219