Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Elevate quality management programs. An effective quality management program can help restaurants dramatically improve their safety, quality, performance, and compliance.

Food Safety 191

Food Safety Kitchen Safety Audits Food Supply 191

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Below are a few softwares and tools that can help! Restaurant Employee Scheduling Software.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

JULY 13, 2023

Americans who leave their tips digitally tip nearly 15% more than when they tip with cash. Restaurants turned to tech for a solution, and tip payment software was born. Software like Tip Payouts enables managers to send tips digitally to their employees in seconds, eliminating the need for cash handling.

Cash Management 195

Cash Management Back of House Training Insurance 195

SpotOn

APRIL 22, 2024

More than just a means for running sales transactions, the modern POS can help you increase revenue, streamline operations, better manage your staff, and get better insights about your business. Leave a review on Capterra here. Want to leave a more in-depth review? But not all POS systems are equal. Visit Trustpilot here.

POS 90

POS Point of Sale Retail Customer Service 90

7 Shifts

NOVEMBER 17, 2021

Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Any owner or manager running payroll manually understands the complexity faced each pay period. The downsides fall on management—weekly pay dramatically increases paperwork and admin time.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. Managing dozens (if not hundreds) of team members. And that's the tip of the iceberg for multi-unit restaurant management. But there are challenges that come with that growth.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

7 Shifts

FEBRUARY 16, 2022

No matter the size of your business, you likely spend a large part of your day as a manager dealing with one (or many) employee's time off requests. Manage Staff - Not Emotions. Sick Leave. Medical Leave. Medical leave is essentially extended sick time. Bereavement Leave. Table of Contents.

Document 195

Document Restaurant Law Communication Download 195

7 Shifts

JANUARY 23, 2024

It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. A schedule that employees can access online — and that restaurant managers can easily change on the fly — works better for everyone. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

DECEMBER 4, 2023

Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

Customer Experience 198

Customer Experience Customer Service Technology Communication 198

7 Shifts

DECEMBER 2, 2021

On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. This server calls her manager on Friday at 2:30 PM, when she is notified that she is indeed expected to show up for her 4 PM shift. The server then shows up to work as if it were any other scheduled shift.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

7 Shifts

SEPTEMBER 2, 2021

Restaurant managers need to adhere to time clock rules for hourly employees to ensure every time a paycheck is processed, it's accurate. In this article, you'll learn which employees need to adhere to time clock rules, which rules apply to your restaurant, and how to use software to save $500 each week on payroll errors and time theft.

Restaurant Law 370

Restaurant Law Hiring Communication Demo 370

7 Shifts

AUGUST 10, 2020

Even though the practice of restaurant management continues to move digital, the physical space of your restaurant back office still needs to be organized. The Benefits of an Organized Restaurant Back Office Did you know that you can increase your time management by 38% by just using the right organizational tools?

Document 351

Document Restaurant Law Book Point of Sale 351

Modern Restaurant Management

JUNE 13, 2022

However, outdated scheduling methods are no longer sufficient for managing shifts. According to Gartner , scheduling software is among the tools that have the most impact on service-based businesses worldwide. Here are some key benefits of using scheduling software: Alleviate Staff Fatigue. Reduce Wage Costs.

2022 216

2022 Communication Customer Experience Customer Service 216

Modern Restaurant Management

NOVEMBER 3, 2022

If you’re planning to collect reviews via email outreach and have a handful of customers, you can probably manage this process manually, however it can be a bit tedious for higher volumes, so the easiest way to automate an email sequence is by using a third-party review collection software that will automate the entire campaign process.

Email Marketing 199

Email Marketing Customer Service Website Management Customer Experience 199

7 Shifts

NOVEMBER 2, 2021

The 9/80 work schedule is growing in popularity thanks to the benefits it presents to employees and their managers. In restaurants, however, it's a bit more complicated to manage. Managing Time-Off Requests. 7shifts Scheduling Dashboard and Software. Keep that in mind as you consider this option. Another Day Off.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Modern Restaurant Management

MAY 4, 2021

While careful labor management has always been an important part of controlling prime costs in the restaurant industry, operators should be looking toward better ways to manage labor costs with competition for labor increasing and a potential minimum wage increase on the horizon. Here’s why. Smart Scheduling Assistance.

Management 216

Management Management Point of Sale 2000 216

7 Shifts

AUGUST 27, 2020

But it will help get employee-manager relations off on the right foot, and show new staff they have the training and support from their team to learn and grow. Tie it in with your expectations of staff and highlight that top performers may have the chance to progress to management positions. Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Keeping your staff in the dark about upper management decisions. The best way to manage is to do so with your own eyes.

Communication 430

Communication Management Management Front of House 430

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 203

Mobile Ordering Cash Management Online Ordering Front of House 203

Modern Restaurant Management

OCTOBER 28, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Instead, they’re busy working through labor issues and trying to figure out how to keep their doors open, sometimes leaving the kitchen to take a backseat. ” Reduce Waste.

Inventory 204

Inventory Management Management Waste 204

Modern Restaurant Management

APRIL 1, 2022

That vulnerability could be an unprotected remote access port, unpatched software somewhere in your systems, or a door opened by an unwitting employee clicking on a malignant link in a phishing email. Prioritize vulnerabilities that matter and patch operating system and application software frequently.

Operations 240

Operations Point of Sale POS Small Business 240

7 Shifts

FEBRUARY 14, 2022

days in advance , leaving little room for changes to be made. Sending out schedules two weeks in advance will likely require managers to change up their approach, but this up-front time investment also provides some predictability in terms of wages and operations. In 2017, the average restaurant published their staff schedule only 2.44

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. Inventory Management. Effective inventory management is largely dependent on sales forecasting. What can 7shifts do for you? Try 7shifts for Free.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

7 Shifts

APRIL 14, 2022

These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations. Use it for manager performance evaluations.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

Modern Restaurant Management

DECEMBER 9, 2022

However, as the number of tools available to restaurateurs expands, and the capabilities of technology also grow, it’s critical to be thoughtful about what software you select and how you implement it. This includes end users, IT, internal managers, and whoever else may have a stake in the change. Avoiding Change Management.

Technology 186

Technology Training Take-out 2022 186

7 Shifts

JULY 16, 2021

See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. YOu can do this yourself with software like SmartDraw , or hire a restaurant architect to help you devise it. Scheduling Software. Neighborhood shops.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

FEBRUARY 26, 2024

Restaurateurs are sometimes stuck using this pricing structure because it is the only one offered by their point-of-sale (POS) software provider. Understanding the payment pricing structures available for your business is one of the most important strategies in managing the impacts of payment processing on revenue.

Audits 156

Audits Franchise Franchising Pricing 156

Modern Restaurant Management

JUNE 14, 2022

It’s also more prevalent than some restaurant owners and managers might want to believe. A point-of-sale system is the hardware and software that enables your business to make those sales. Inventory Management System. Implement a Point of Sale System. Why is this helpful? Secure the Outside of Your Building.

Point of Sale 199

Point of Sale Kitchen Safety Back of House Inventory 199

Modern Restaurant Management

DECEMBER 9, 2021

But more demanding, less patient customers, combined with a mass exodus of restaurant workers, are leaving those employees who choose to remain in the industry strained to the limit. Flexible self-scheduling is a time management approach that’s built by managers and employees. Employee Burnout Is Real. Try Self-Scheduling.

Customer Service 216

Customer Service Retail Food Safety Mobile Ordering 216

7 Shifts

OCTOBER 31, 2022

An effective executive summary quickly tells the reader who you are and leaves them wanting more. The management team. Management team. Restaurants have access to a bevy of software to run their business efficiently, and investors want to see that you are a savvy operator. You may want to list out: Team Management.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

APRIL 15, 2020

As a restaurant owner or manager, do you find yourself getting caught up in the intricacies and not being able to focus on aspects that matter? Apart from that, you can also integrate the inventory management system with the POS which will help you keep track of inventory, reduce wastage and set timely reminders on replenishing it.

Technology 220

Technology Food Supply Kitchen Safety Waste 220

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. BOH roles include all kitchen staff—from executive head chefs to line cooks, kitchen porters, and cleaners—and any administrative staff and managers.

Back of House 52

Back of House FOH BOH Front of House 52

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Sling

JUNE 12, 2022

As long-time employees begin to retire and staff of all experience levels leave to seek their fortunes elsewhere, businesses of all types and sizes must somehow function with a skeleton crew. How understaffing hurts your business How to prevent understaffing Managing your team with Sling. Managing your team with Sling.

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

7 Shifts

NOVEMBER 16, 2021

For example, when guests leave a $20 tip at a restaurant, they might assume the entire amount goes to their server. Recommended Reading: Tip Pooling Tools to Manage Tips at a Restaurant. Use Tip Pooling & Payout Software. Tip Pooling Software Example by 7shifts. Tip Pooling Software Example by 7shifts.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78