Modern Restaurant Management

JUNE 10, 2024

Customer data plays a pivotal role in improving operational efficiency and promoting innovation. This means collecting and analyzing data points such as dining preferences, frequency of visits and average spending. Data insights can also drive menu innovation, helping restaurants stay ahead of culinary trends and dietary preferences.

Customer Experience 106

Customer Experience Point of Sale Customer Service Innovation 106

Restaurant Engine

OCTOBER 5, 2022

In this article, we look at five technology innovations your restaurant should be using. #1: You’ll find that this technology innovation also improves the overall customer experience by making dealing with your restaurant simple and immediate. Embrace technology innovations to improve the overall customer experience. #4:

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Innovation Technology Online Ordering Point of Sale 59

Modern Restaurant Management

OCTOBER 26, 2023

To maximize sales and successfully manage consumer expectations this festive season, restaurants will need to focus on creating a positive and memorable customer experience that will help them stand out against competitors. remain eager to dine out. In the U.S. including the adoption of popular mobile wallets.

Customer Experience 182

Customer Experience Loyalty Program Mobile Ordering Point of Sale 182

7 Shifts

MAY 23, 2024

Your stiff competition requires innovative thinking and aggressive growth strategies to stay on top. This includes: Net Sales: The total revenue derived from your sale of food and beverages. Managing a restaurant is not for the faint-hearted. In this industry, one of the worst-case scenarios is running out of money.

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Point of Sale Seasonal Menu Food Supply Cash Management 221

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This boosts efficiency and allows creative culinary talents to focus on innovative and complex dishes.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

OCTOBER 21, 2022

Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. New innovations driven by QSR majors are further propelling the adoption of these POS systems. New innovations driven by QSR majors are further propelling the adoption of these POS systems.

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POS Marketing Point of Sale Cash Management 160

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 164

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Next Restaurants

MAY 8, 2024

By Jose Chavez, Contributor A common challenge keeps many restaurant owners up at night: boosting sales and keeping the doors open in an ever-evolving restaurant industry. If you’re looking for tips and insights on how to run a successful restaurant business, review these seven proven strategies for increasing restaurant sales.

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Loyalty Program Social Media Point of Sale Online Ordering 106

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. Internet of Things (IoT) technology. Is Your Refrigerator Running?

Technology 172

Technology Dietary Restrictions Mobile Ordering Point of Sale 172

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. It’s a necessity for building a modern and future-proof restaurant. But that was the 90s.

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Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced. Have We Hit a Price Ceiling?

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Pricing Loyalty Program Point of Sale 2023 196

Modern Restaurant Management

NOVEMBER 13, 2023

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. Meanwhile, restaurant owners and operators grapple with an influx of customer confusion, loss of trust in their business and missed sales.

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Point of Sale POS Back of House Customer Service 120

Chowly

FEBRUARY 23, 2024

While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Sales are projected to rise, but the higher cost of doing business will challenge margins.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Gather information to help you innovate processes. Start small by focusing on key data points to help you move forward.

Front of House 172

Front of House Point of Sale POS Cash Management 172

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Sales teams and marketers are deploying sales and marketing technology to automate the customers' journey and accelerate conversions. Improving customer service.

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Front of House Social Media Email Marketing Point of Sale 175

Modern Restaurant Management

JANUARY 24, 2024

The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. But QR codes offer much more than a pathway to a menu on our phones. Businesses use the 2D barcode in new, exciting ways every day. Include social media in your digital marketing strategy.

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Loyalty Program Social Media Coupons Customer Experience 192

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

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Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Fewer still think it's okay for businesses to fully automate store security.

Front of House 161

Front of House Mobile Ordering Customer Service FOH 161

Modern Restaurant Management

NOVEMBER 8, 2023

And chances are all of us know someone who, at some point, has since had to close their shop. Here is the problem, though: Owners and F&B professionals severely underestimated the impact of – according to the National Restaurant Association – losing more than two million jobs and $240 billion in food-service sales.

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Recruiting Guest Recovery Advertising Food Supply 184

24/7 Waiter

OCTOBER 25, 2023

The best marketing tools for restaurants can send out automated messages to boost sales and draw people in using images and video content. Just remember to keep it short and to the point while matching your brand tone and personality. Restaurant marketing tools are essential for growing your business. Restaurant Marketing Tools 1.

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Innovation 2023 Marketing Website Management 36

Embrace the Suck

MAY 14, 2023

They are the epicenters of culture, conviviality, and creativity. They are where we gather to celebrate life’s milestones, discover new flavors, and connect with our communities. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

SpotOn

MAY 14, 2024

Are you a restaurant owner looking to switch point-of-sale systems? Or are you just curiously searching for the best point-of-sale systems for that restaurant you always wanted to open? About SpotOn Restaurant POS SpotOn's point-of-sale offers plenty of payment options for various restaurant types.

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POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

JUNE 8, 2021

Embracing Innovation. The good news is that many of the technological developments needed to promote accessibility have already been implemented across the industry to improve other aspects of the business such as boosting sales and complying with new contactless methods of service. billion in 2027.

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Technology Innovation Restaurant Law Customer Service 199

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

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2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

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Loyalty Program Mobile Ordering Social Media Customer Experience 181

Modern Restaurant Management

JULY 24, 2023

Luckily, tech innovations like AI have made it possible for restaurant managers to track every aspect of their suppliers’ operations, from acquiring raw materials to delivering finished products. Validating and verifying food safety. Another crucial aspect of modern restaurant supply chains is validation. Building consumer trust.

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Supplies Sustainability Food Supply Food Safety 162

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. Once a liquor license is revoked for non-renewal, penalties may prevent immediate application for a new license. ID, Please?

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License Point of Sale Employee Relations Restaurant Law 210

Modern Restaurant Management

FEBRUARY 20, 2024

Restaurants that embrace innovative payments technologies on both sides of the register are poised to build loyalty with both customers and their employees in the years to come. Easy-to-Use POS Finding the right Point of Sale (POS) system is essential to streamlining operations and keeping employees happy.

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Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back. Instead of including your usual dishes, mix things up a bit and develop some innovative new offerings.

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Loyalty Program Social Media Point of Sale Customer Experience 197

The Restaurant Times

JANUARY 30, 2022

Businesses, especially restaurants, have been forced to adapt or adjust their operating models as a result of the ongoing global pandemic. Things have gradually started to shift over a year after the outbreak began. However, what worked in the past may no longer work in the post-Covid-19 era. Search Engine Optimization. Marketing With Influencers .

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Innovation Marketing Loyalty Program Social Media 52

SpotOn

MAY 3, 2024

However, with an event this big, your visit can easily turn into information overload. So, if you want to get the most out of it, you've got to plan ahead. We'll help you do that. But first, let's get some basics out of the way. Where is the National Restaurant Association Show? Who attends the National Restaurant Association Show?

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2024 2023 Food Supply Hotels 98

Modern Restaurant Management

AUGUST 8, 2022

Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. But one thing is a universal truth: Without customers at your tables you will fail. So how can a restaurant drive revenue without time-intensive and costly marketing initiatives?

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Loyalty Program Social Media Email Marketing Point of Sale 158

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

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Point of Sale Webinar Small Business Customer Service 125

Perfect Daily Grind

JUNE 4, 2023

When we think of innovation in specialty coffee, many of the countries that first come to mind are often Scandinavian – and rightly so. Places like Australia, New Zealand, Japan, South Korea, Taiwan, and the US have all become pioneering forces in specialty coffee – and continue to drive innovation in the sector.

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Influencer Point of Sale Back of House Innovation 128

Modern Restaurant Management

MARCH 25, 2021

However, can innovation teach these old dogs new tricks, or will a post-pandemic environment sunset this trend? According to a statement by Professor Cihan Cobanoglu , director of the M3 Center for Hospitality & Innovation at the University of Florida, “contactless menus will be a key point for restaurants to adapt.

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Customer Experience Customer Service Point of Sale Fast Casual 193

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. Your point-of-sale software update can be pushed off until later because it’s not causing any problems at the moment. Effective retail management requires a vast array of skills. That’s where we can help.

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Retail Management Management Point of Sale 144