Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Increase online orders? According to a Salescycle report , 50.7% of customers make a monthly purchase based on marketing emails. Table of Contents. Benefits of having an engaging newsletter. 10 Restaurant Newsletter Ideas.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. By using POS business systems , restaurants can process orders more quickly and accurately than ever. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

7 Shifts

JULY 16, 2021

You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. For your coffee shop to reach that status, it has to be done right.

License 461

License Hiring Equipment Point of Sale 461

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. Online ordering. Online ordering is one of the most popular ordering channels for consumers today. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. COVID-19 Consumer Dining Trends.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . But why should you automate order taking when everything is working fine for you?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Squirrel Systems

NOVEMBER 30, 2023

This could include point-of-sale (POS) systems, inventory management systems, and kitchen automation tools to enhance efficiency in order processing, inventory tracking, and food preparation. Mobile apps for ordering, loyalty programs, and payment options can contribute to a modern and convenient dining experience.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

MARCH 29, 2021

With increasing competition and rapidly evolving trends in the UAE F&B space, it is challenging for restaurants to keep sales steady. that poorly affect sales. Hence, there is a need for restaurant owners to look out for innovative ideas that not only help them in increasing sales but also increase profits.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. POS is short for Point-of-Sale. Beyond simply logging a transaction, a digital POS software uses your sales information to do more. A POS can bring all aspects of your business together with its integration features. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

The Restaurant Times

NOVEMBER 15, 2021

It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Falling outlets, rising sales. It’s not just young people driving sales in US.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It can sync with a loyalty program. Restaurant technology has changed everything about the way people do business today. It can seem like a lot to learn upfront, but the payoff is huge.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Rapid Innovation Is Critical for QSR Growth.

Mobile Ordering 90

Mobile Ordering Point of Sale Customer Service Loyalty Program 90

Squirrel Systems

JUNE 19, 2020

Capabilities such as online ordering , mobile POS , self-service , and loyalty programs are part of the bare minimum to succeed in the current environment and the future. New restaurants will open, established locations will reopen, and hotels will resume as keystones in communities.

POS 52

POS Loyalty Program Mobile Ordering Point of Sale 52

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

BNG Point of Sale

AUGUST 27, 2021

The two main ways to widen your profit margins are increasing sales and decreasing costs: . Increasing sales volume . Use an online ordering system . It is time to start using online ordering for take-out and delivery orders if you have not already. Kitchen Gross Profit Margin and Food Cost .

Food 52

Food Point of Sale Online Ordering Loyalty Program 52

Restaurant365

JULY 29, 2021

Evolve, innovate, adapt. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Use of automation and self-service for both in-store ordering and drive-thrus. Touchless or cardless transactions on online channels that allowed customers to close checks without involving a server or cashier.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 131

Mobile Ordering Certification Loyalty Program Kitchen Safety 131

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. In 2019, off-premise sales represented nearly 60% of restaurant sales through all platforms 6.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

BNG Point of Sale

SEPTEMBER 2, 2021

The margin varies depending on several distinct factors, such as location and type of cuisine served. . Understanding profit margins is a vital skill to the success of any restaurant business and common restaurant operations. As a result, many restaurants work to the 30,30,30,10 rule, which looks something like this: . 30% food costs .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Lavu

NOVEMBER 27, 2019

A Mobile Point-of-Sale System. Mobility is central to a food truck business, and your point of sale should support that. Using a handheld device like an iPad to run credit cards, manage inventory, and place orders streamline operations and fit into the limited space of a food truck. Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

The Restaurant Times

APRIL 27, 2021

In this changing era, it is pretty essential for restaurateurs to stay updated with the latest technology innovations. Especially in the times of COVID-19, with online deliveries on a surge, technology can play a crucial role in bridging the gap between customer expectations and restaurants. . Improve Customer Experience.

Operations 52

Operations Loyalty Program Online Ordering Mobile Ordering 52

The Restaurant Times

JANUARY 14, 2022

Globally, food waste generates 4.4 Gt of CO2e annually, accounting for 8% of GHG emissions. This is one of the reasons why food waste has been gaining momentum over the past few years. In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Choose Location. Get the Permits.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. Sixty-three percent of adults have worked in the restaurant industry at some point in their lives.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132