Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 230

Front of House Loyalty Program Back of House Training 230

7 Shifts

AUGUST 12, 2020

Creating an SEO-ready website can certainly be done in-house, but if you’re unsure or don’t have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic. Loyalty programs Who doesn’t love free stuff? Need some inspiration?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. Use a loyalty program to keep customers engaged.

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Loyalty Program Marketing Social Media Mobile Ordering 284

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. This is why next year, operators will offer more benefits like hiring incentives, higher hourly wages, health insurance, paid time off, earned wage access (EWA) and more to not only hire fresh labor, but retain top talent. Here are some trends NCR is watching as move into 2022.

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2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

NOVEMBER 30, 2023

Optimizing Staff Allocation With 62 percent percent of restaurant operators struggling to hire enough employees to meet customer demand, today’s restaurant sector demands smart staffing strategies. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

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POS Operations Loyalty Program Seasonal Menu 129

Focus POS

DECEMBER 22, 2021

Also, teaming up with third parties like Uber Eats or DoorDash allows you to deliver your products to customers without hiring delivery drivers yourself. H3: A strong loyalty program. Look for loyalty program software that integrates with your POS system, allowing you to collect important data points from your customers.

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

OCTOBER 31, 2022

This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. Hiring is routinely one of the most difficult tasks in food service. Investors want to know your hiring and retention tactics, such as retention and engagement strategies.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MARCH 14, 2022

And we see how it’s affecting the industry – businesses posting signs or job listings, highlighting an incentive or offer to get new applicants through the door and hired, all while trying to keep service levels up. Employee Incentive Programs. That can go a long way in helping workers feel supported by their workplace.

Loyalty Program 189

Loyalty Program Recruiting 2000 Transportation 189

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program?

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

APRIL 2, 2021

An engaged restaurant staff provides better service, creating unique and memorable guest experiences that result in customer loyalty. Evaluate Your Hiring Strategy. Hiring new employees is challenging at this time, due to a number of factors. This same notion applies to those seeking new job opportunities.

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Loyalty Program Small Business Hiring Customer Service 208

Goliath Consulting

MAY 10, 2022

However, consumers tend to be motivated to spend money for rewards, such as restaurant loyalty programs. While working on your loyalty programs, the best way to ensure customer retention, is to build a relationship with them. For example, customers at Starbucks can earn 2 stars per $1 order.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Open for Business

MARCH 7, 2023

What is a restaurant training program? The majority of new hires have worked in the restaurant industry before and likely in the same role. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

JANUARY 7, 2021

Creating an SEO-ready website can certainly be done in-house, but if you’re unsure or don’t have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic. Loyalty programs Who doesn’t love free stuff? Need some inspiration?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Culinary Cues

AUGUST 28, 2020

Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. Hire well, connect with them, train them exceptionally well, show some empathy for their personal situation, be fair and just, communicate, pay a fair wage, and embrace them as part of your family.

Social Media 438

Social Media Communication Loyalty Program Training 438

Focus POS

MARCH 18, 2022

45% of consumers say that mobile ordering or loyalty programs encourage them to use restaurant online ordering platforms. Loyalty programs using punch cards or apps for on-premise purchases are standard, but adding a loyalty program for customers who want to order online is another level of convenience.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

AUGUST 24, 2021

You know, the usual in 2021. The stately, longstanding finance executive who has never heard of TikTok will inevitably look at this plan and say, “Wow, no way.

Marketing 208

Marketing Social Media Download Back of House 208

SpotOn

APRIL 8, 2024

Offer extra loyalty points If you have a loyalty rewards program , give additional loyalty points. Hire a balloon artist or magician Sometimes the best present is happy kids. Hire a balloon artist to make animal shapes while diners wait for their food. Feature live music Nothing livens things up like a band.

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2024 Seasonal Menu Social Media Loyalty Program 98

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. An impressive 88% of operators plan to hire, highlighting the industry’s commitment to growth. Job opportunities expanded, with over 2.6 million jobs added nationally.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

AUGUST 25, 2022

Here are some emerging advancements that will take automation to the next level in restaurants across the country: Contactless ordering upgrades : Artificial intelligence (AI) programs like Siri and Alexa already make activities like grocery shopping easier than ever.

Technology 189

Technology Mobile Ordering Social Media Customer Experience 189

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training. Keep abreast of the latest industry trends and best practices.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

JUNE 24, 2021

Here are five additional benefits to outsourcing your restaurant’s digital marketing activities: Cost Savings : Instead of hiring an in-house digital and/or social media manager, outsourcing marketing efforts to an agency will ultimately be the better investment.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

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2021 Loyalty Program Retail Online Ordering 178

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Another way to hire less kitchen staff and retain existing workers is by making prep time more efficient. You could afford to hire less cooks if they could get more work done in less time. >>> Table of Contents. Flexible scheduling.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. With the exception of 2020, we've never made that mistake again.

Transportation 199

Transportation Loyalty Program Fast Casual Fine Dining 199

7 Shifts

NOVEMBER 1, 2022

Creating an SEO-ready website can certainly be done in-house, but if you're unsure or don't have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic,” says Chernets. Loyalty programs. Recommended Podcast: The new customer loyalty with Phil Crawford of CKE Restaurant.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

MARCH 21, 2021

It doesn’t matter if your business owns one vehicle or 100, a robust administration program will keep those assets in good condition and performing longer than they would otherwise. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow.

Management 78

Management Management Loyalty Program Hiring 78

Clover - Restaurants

APRIL 25, 2024

In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. To serve as training: Using detailed recipe cards help new hires avoid making errors and gain confidence more quickly. Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction.

Design 52

Design Loyalty Program Social Media Allergens 52

SpotOn

MARCH 5, 2024

Dieu's father fixed up the restaurant, and her brother used his customer service expertise to hire and train their team. Loyalty programs , email marketing , discounts, and offers—these initiatives aren't effective without a strategy. So I'd have to tend to that more than marketing," says Dieu. 

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Bingage

OCTOBER 5, 2019

Hire a professional, experienced chef. Make sure you are hiring chef who has a good experience and can satisfy your customer. The customer loyalty program provides valued customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now. Happy customer derives repeat customers.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

The Restaurant Times

AUGUST 26, 2022

It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc. But not every restaurateur has the budget to hire a credible restaurant accountant. Restaurant Loyalty Software. Some POS systems have integrated loyalty software in their offering.

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2022 Management Management Loyalty Program 69