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The Delta Variant: How to Leverage Tech to Sustain Restaurant Recovery

Modern Restaurant Management

With delta variant cases surging and a second pandemic winter looming, restaurants are desperately trying to sustain and fuel their recoveries. Restaurants need all the help they can get today to entice guests, make them feel safe and comfortable, create a memorable experience and earn their repeat business.

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Tech Will Help Restaurants Do More with Less in 2023

Modern Restaurant Management

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask.

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OUR DAILY BREATH: CHEFS – REMEMBER THE IMPORTANCE OF “WOW”

Culinary Cues

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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Restaurant Reopening Resources

Modern Restaurant Management

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability. First is an enhanced restaurant management platform.

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The Customer Management Solution | Season 5, Vol. 9: SEVENROOMS

Foodable

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Joel Montaniel, chief executive officer and co-founder of SEVENROOMS about helping operators build their direct and personalized relationship with guests.

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The Comfort of Pumpkin During the Pandemic

Modern Restaurant Management

While the PSL is a seasonal beverage reserved for the autumn months, Starbucks has offered it earlier and earlier every year. Since the start of the recovery, Starbucks’ peak foot traffic was more than 20percent below 2019 levels, showcasing the power of the PSL. 2020 was no exception, as the PSL hit stores on August 25.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Nearly three-quarters (71 percent) of all reservations were made on mobile.

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