7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Culinary Cues

MAY 28, 2022

These unplanned tattoos are a rite of passage, our report cards that help to define when we have passed the test of time in front of the range. The most important room in a home is the kitchen. This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute. Things looked good.

Front of House 397

Front of House Back of House Seating Food Truck 397

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. At least not entirely.

Front of House 174

Front of House Back of House Small Business Technology 174

7 Shifts

MARCH 23, 2022

In 1965, Greek immigrant James Giftos opened a stall at Macomb Mall in Roseville, Michigan, with a small menu including the Coney Island-style hot dog topped with chili, mustard, and freshly diced onions. Executive Summary. Region: Great Lakes. Number of Locations: 16. Restaurant Type: Quick Service. The restaurant industry has.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Embrace the Suck

FEBRUARY 16, 2023

The pace of service in a busy restaurant can lead to interactions that are curt — to say the least — but larger issues can arise as well. Do I show appreciation, often, in ways both big and small? Every great team experiences tension. Are you noticing your restaurant team is arguing? Is your employee turnover rate going up?

Front of House 292

Front of House Back of House Communication Hiring 292

7 Shifts

APRIL 13, 2021

It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. We had the pleasure of chatting with one of the restaurants' partners, Mark Crumpton, to discover how adopting 7shifts as their labor-management platform has helped their business adapt. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. It is even more so for independent restaurants, which usually have one manager for all front- and back-of-house duties.

Front of House 204

Front of House Back of House Food Supply Supplies 204

7 Shifts

MAY 2, 2023

Along with her partner, Félix Meana, Button took a microscope to the structure of her business and how her team got paid. But first, Katie shared with us her unique path through the restaurant business. "I And I was cooking on the side to get me through my studies, for fun.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Restaurants of today are infused with technology in many new ways, and it’s making a difference. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 21, 2023

Guests pay for good service, and if employees have low morale or motivation, the business will suffer. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” One of the biggest issues facing restaurants in 2023 is finding and keeping good talent.

Front of House 382

Front of House Social Media Back of House Sports 382

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Restaurants of today are infused with technology in many new ways, and it’s making a difference. Try 7shifts for free.

Operations 353

Operations Management Management Mobile Ordering 353

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. The following are habits to avoid at all costs when communicating with your staff: Yelling at underperforming staff (especially in front of customers). After all, there are so many more pressing problems that need to be dealt with.

Communication 431

Communication Management Management Front of House 431

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. So, what did we find? A desire for better pay is the No.

Management 183

Management Management Coaching Front of House 183

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. ’ Just having this van parked out front drove that sale.”

Marketing 193

Marketing Front of House Back of House Food Truck 193

Modern Restaurant Management

FEBRUARY 8, 2024

Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day. A regular commercial cleaning service might be all that is needed if you have a small restaurant with less foot traffic, small walls, and shorter ceilings. Ask for references.

Specials 193

Specials Operations Hiring Front of House 193

Modern Restaurant Management

JUNE 9, 2022

Understand customer cravings and business needs through data. Your chef might have his or her own secret sauce, but data is the key ingredient behind business growth. Start small by focusing on key data points to help you move forward. Consider tapping into the treasure trove of customer information your POS platform contains.

Front of House 192

Front of House Point of Sale POS Cash Management 192

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. In a busy restaurant atmosphere, shouting out orders in the kitchen or needing to speak with someone in the front of the house can slow communication and the orders getting out to the customers.

Customer Service 106

Customer Service Front of House Communication Kitchen Safety 106

Modern Restaurant Management

JANUARY 13, 2023

To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Demand for Dining Out Isn’t Going Anywhere.

Front of House 208

Front of House Back of House Online Ordering Food Order 208

7 Shifts

JANUARY 11, 2021

As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

AUGUST 5, 2021

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. Plus, that schedule almost rarely ends up going as planned.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. These are not the only rules, nor are they necessarily a perfect fit for every operation, yet again, maybe they are.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

MARCH 30, 2021

This will enable operators to establish non-traditional gratuity pools that can now be used to create higher wages for back-house staff such as line cooks, dishwashers and janitorial without increasing their operational labor spend. .” per hour when you can schedule one dishwasher, and require front-house employees (on the tipped $2.13

Tip Distribution 204

Tip Distribution Front of House Technology Back of House 204

Modern Restaurant Management

AUGUST 24, 2022

There is a myth surrounding traditional outsourcing models amongst small businesses, such as in the restaurant industry, that they are too small to take advantage of the global talent market. It’s an excellent way to improve business processes, reduce cost structure, and make your restaurant business more productive.

Sourcing 178

Sourcing Social Media Front of House Customer Experience 178

Modern Restaurant Management

OCTOBER 8, 2021

Walk down any street, uptown or downtown, and there are still numerous ‘closed’ signs on the front of restaurants and other service businesses. This can disproportionately impact small businesses. This same detail can be used by business owners to challenge claims of friendly fraud.

Mobile Ordering 194

Mobile Ordering Online Ordering Front of House Customer Service 194

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Dealing with AI can be understood through video games.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Culinary Cues

JANUARY 6, 2020

It happens in business, it happens in education, and it happens most often in government. Those who are proponents of systemic thinking know that even the smallest decision, especially one made in a vacuum, will domino and cause havoc on numerous fronts. It is never as simple as just changing the menu. A short while back the U.S.

Government 244

Government Front of House Small Business Back of House 244

7 Shifts

DECEMBER 8, 2020

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Culinary Cues

AUGUST 4, 2022

Restaurants are busy now, much of it is pent up demand from two years of partial lockdown due to the pandemic. People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. Well then – what will? Try apathy on for size. Is it ignorance or apathy?

Front of House 328

Front of House Coaching Uniforms Back of House 328

Culinary Cues

FEBRUARY 16, 2021

I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business. Donnie Madia and Chef Paul Kanan did an extraordinary job of bringing a relatively small restaurant into the Chicago limelight.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 98

Cash Management Equipment Front of House Small Business 98

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Restaurants can be busy, scattered places. Show Some Love!

Front of House 204

Front of House Seminar Back of House Social Media 204

Culinary Cues

JANUARY 23, 2021

In the restaurant business there are really only two ways to view profit: a very small amount of profit balanced by very significant volume, or a significant amount of profit on far less volume. How you approach the design of your restaurant in this regard will determine nearly everything else. So what is contribution margin?

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

7 Shifts

SEPTEMBER 20, 2021

It's a small change that can lead to massive results like hours back in your week, shaved labor costs, increased retention, and a more profitable business. Employee shift scheduling for your restaurant can be much more complex than it seems. Here are 5 signs you need to switch from excel to scheduling software. Try 7shifts for Free.

Restaurant Law 370

Restaurant Law Point of Sale Back of House Front of House 370