7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. Table of Contents. New Concept or Replicate?

Management 370

Management Management Document Hiring 370

Culinary Cues

OCTOBER 24, 2020

This menu is developed using analytical data that is drawn from surveys and historical reference to other restaurants within a community or region. There are thousands of restaurants just like this – they serve a real need for dependability. [] A CONNECTION TO HISTORY. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. The pre-shift meeting ensures that doesn't happen.

Front of House 398

Front of House Back of House Coaching Customer Service 398

Modern Restaurant Management

JULY 22, 2020

At the same time, restaurant owners may be concerned about the time, expense, and profitability of serving gluten-free dishes. Myth #1: Serving a Gluten-Free Menu Is Too Expensive. While many restaurants once viewed gluten-free dining as a passing fad, there is growing awareness that demand for gluten-free options is more than a trend.

Serving 144

Serving Food Truck Front of House Loyalty Program 144

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

APRIL 23, 2021

The traditional front of the house to the back of the house divide has closed. The food doesn't matter,” says Jensen Cummings, chef, and founder of Best Served Creative. This, of course, doesn't mean it's ok to serve bad food. Some restaurant workers have found new careers outside of the industry.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. How much time and effort are placed on this?

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

Sling

DECEMBER 19, 2020

An effective restaurant training program is the driving force behind your business’s success. But how do you build a program that helps your employees make fewer mistakes, perform their job with greater competency, and serve your customers better? Restaurant Training Vs. Onboarding. Restaurant Training. Onboarding.

Training 78

Training Hiring Front of House Back of House 78

Culinary Cues

OCTOBER 20, 2021

Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense. In the end, from my perspective, the ones who exceed their own and other’s expectations are the ones that find strength in the school of hard knocks.

Front of House 421

Front of House Uniforms Back of House Kitchen Safety 421

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. The year had started off strong.

Training 112

Training Café Kitchen Safety Back of House 112

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Table of Contents. What does it mean? Areas of Operation. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

Restaurant365

JUNE 22, 2021

Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Train your store-level managers.

Compost 88

Compost Food Waste Front of House 88

360Training

JUNE 25, 2020

For shorthand, all of these are referred to as “TCS foods.” For food prep, never exceed a batch size you can serve within 2-4 hours. There’s nothing more fundamental than food safety in the restaurant industry. The results of poor food safety can be devastating to both your reputation and your bottom line.

Food Safety 148

Food Safety Food Kitchen Safety Front of House 148

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Sling

APRIL 27, 2023

Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. Restaurant operations management is essential for the long-term health of your business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Allergens Front of House 52

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. How to level up team training. How to level up team training. Front of the house training should go beyond the nuts and bolts of providing service. How to personalize hospitality.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

Xtra Chef

NOVEMBER 18, 2020

Incorrect or inconsistent kitchen training can lead to larger portion sizes than planned. To forecast your par levels, refer back to past sales data. You should also train kitchen staff to make each recipe exactly as it’s written, including its final serving size. What Causes Restaurant Food Waste? Food Spillage.

Waste 110

Waste Food Front of House Compost 110

360Training

JUNE 11, 2020

during preparation or serving. They’re referred to as Potentially Hazardous Foods (or PHFs). You need to be careful with PHFs to prevent contamination of other ingredients or food that’s ready to be served. Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Goliath Consulting

JUNE 15, 2021

Since so many workers are being afflicted with COVID-19, we’ve seen the farming sector experience a widespread shortage of workers who have been trained to complete specific tasks. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

The Restaurant Times

MARCH 7, 2023

Getting a Michelin Star has been referred to as any restaurant’s pinnacle accomplishment. A restaurant receives one star if it consistently serves food of a high caliber and standard. The restaurant serves extraordinary cuisine, using rare and high-quality ingredients and demonstrating exceptional culinary skills.

Front of House 52

Front of House Customer Experience Back of House Fine Dining 52

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

EATER

OCTOBER 21, 2021

Changes at Amtrak may revive the beloved tradition of enjoying chicken cordon bleu and Moroccan beef with chickpea salad with fellow travelers In August 2005, I rode an Amtrak overnight train from Chicago to Schenectady, New York: the Lake Shore Limited. It seemed passengers didn’t even want traditional train car dining anyway.

2005 121

2005 Back of House Training Dine-in 121

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Hosts can simultaneously serve as receptionists. Restaurant jobs include many more than the obvious few that spring to mind. Restaurant jobs and job descriptions vary greatly from one restaurant to another.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

The Restaurant Times

JUNE 26, 2021

A restaurant business plan acts as a roadmap for your business and serves to remind you of the biggest priorities. This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . Train Your Crew As Per The ‘New Normal’ And Safeguard Them.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

The Restaurant Times

AUGUST 25, 2022

The brand is known for serving a diverse range of sumptuous chocolate desserts and beverages with a live kitchen experience. . The Chocolate Room (TCCR) serves around 20 flavors of Italian hot chocolate, chocolate fondues, cakes, and special hand-made chocolate desserts prepared with the finest Belgian chocolate. .

Franchise 98

Franchise Franchising 2007 Customer Experience 98

The Restaurant Times

APRIL 13, 2022

Many restaurants shut down every year primarily due to floppy management and lack of standardized processes. A well-drafted restaurant operations manual may come in handy in such situations. It can help you establish a more systematic approach to the activities carried out in your restaurant daily. What is a Restaurant Operations Manual?

Operations 52

Operations Front of House Reference Customer Service 52

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This documentation should be available for all to see in an employee handbook or posted in the back-of-house, so people can refer back to it if there is a clash of opinions regarding obligations.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant Engine

FEBRUARY 24, 2021

More expensive than the resources listed so far, Restaurant Zone offerings include job listings, background, and reference checks, and even a 100-day replacement guarantee if the candidate leaves your restaurant for any reason. Word of mouth is not only free, but it can help you find new waitstaff with ready made references.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

KaTom

MAY 4, 2020

You can use the information below as an easy reference of some ideas you can incorporate into your own plan to reopen a restaurant after a coronavirus shutdown. Centers for Disease Control also has resources for business owners and employers preparing to serve the public. Front of House. Back of House.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64