7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. How much time and effort are placed on this?

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Table of Contents. What does it mean? Areas of Operation. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

ChefMod

SEPTEMBER 22, 2021

A few examples are bonuses for referring new hires, attendance and retention bonuses, and other incentives like paid time off or healthcare coverage for part- time workers. Flair-ups in local infection cases and the uncertainty of variants still have the restaurant industry on its toes.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Are you a restaurant owner looking for question to ask potential candidates? Table of Contents. How to Answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Open for Business

MAY 19, 2023

It also improves readability and comprehension, as readers can easily locate and refer back to relevant information A restaurant owner contemplates the design of a new space as part of their business plan. Branded cover Include your logo (even if it’s not finalized), the date, and your name. Credit: Getty Images 3.

Fine Dining 147

Fine Dining Front of House Design Document 147

Sling

APRIL 27, 2023

Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. Restaurant operations management is essential for the long-term health of your business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Embrace the Suck

AUGUST 11, 2019

In business strategy, there is a common theory referred to as Red Ocean and Blue Ocean strategy. And that’s the same as being referred to as a commodity. You’re now out in front of the market, and you don’t fear competition because you don’t have much. You’re in a category called average.

Social Media 224

Social Media Front of House Take-out Restaurant Law 224

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Hosts can simultaneously serve as receptionists. Restaurant jobs include many more than the obvious few that spring to mind. Restaurant jobs and job descriptions vary greatly from one restaurant to another.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Sling

DECEMBER 19, 2020

But how do you build a program that helps your employees make fewer mistakes, perform their job with greater competency, and serve your customers better? New hires come with all levels of experience — some will demonstrate the requisite skills right out of the gate while others may have nothing but an amazing attitude. Onboarding.

Training 78

Training Hiring Front of House Back of House 78

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

EATER

AUGUST 4, 2022

From an early age, most girls are taught to cook nshima, one of our other staple foods, which is made from cornmeal or maize that is boiled to form a porridge-like meal and served with stews and vegetables. But Joe and I spent that night eating injera the proper way, scooping the vegetables onto it and licking the sauce off our fingers.

Food 98

Food Front of House Events Restaurant Law 98

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. The year had started off strong.

Training 112

Training Café Kitchen Safety Back of House 112

The Restaurant Times

APRIL 13, 2022

Many restaurants shut down every year primarily due to floppy management and lack of standardized processes. A well-drafted restaurant operations manual may come in handy in such situations. It can help you establish a more systematic approach to the activities carried out in your restaurant daily. What is a Restaurant Operations Manual?

Operations 52

Operations Front of House Reference Customer Service 52

The Restaurant Times

JUNE 26, 2021

A restaurant business plan acts as a roadmap for your business and serves to remind you of the biggest priorities. This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . Numerous restaurants went non-operational, while many shut down permanently.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

EATER

NOVEMBER 5, 2021

Meals end with cooling swirls of labneh soft serve, keeping the fire in check. Amid an unprecedented crisis, chefs, bakers, and operators imagined new ways for diners to revel in the pleasure of a good meal and a shared experience — even if that meant doing so outside or via takeout containers. Hillary Dixler Canavan, restaurant editor.

Fine Dining 137

Fine Dining Front of House Food Truck Back of House 137

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This should be covered when new employees are hired, and regular updates should be made via staff meetings. To avoid confusion, each new employee should be referred to this document as part of their onboarding process.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

EATER

SEPTEMBER 26, 2023

license plates; a neon-accented diner serving fast food; and a McDonald’s-style playground. license plates; a neon-accented diner serving fast food; and a McDonald’s-style playground. He twirls past a steakhouse featuring mounted longhorns, wagon wheels, and wood-paneled walls lined with U.S. Fatimah Fadhil Steak and sides.

Employee Relations 130

Employee Relations Travel Sports Social Media 130

Restaurant Clicks

AUGUST 31, 2021

Housed within an old factory building, with lots of brick and green plants, this is sure to be a place you’ll want to come back to again and again. 1727 N Front St, Philadelphia, PA 19122 Phone: 215-425-6820 Visit Website. Located in Callowhill, Love City Brewing Company is one of my favorite places in the city. Order Online.

Brewery 78

Brewery Online Ordering Front of House Back of House 78

EATER

JANUARY 26, 2021

In 2019, Detroit Shipping Company served 88,210 customers. In 2020, it served less than a quarter of that volume. The winterized outdoor dining setup at Detroit Shipping Company. Seoung Lee for Detroit Shipping Company. First up: Detroit Shipping Company. March is usually a whirlwind time for Detroit restaurants.

Food 93

Food Outdoor Point of Sale Food Safety 93

EATER

AUGUST 22, 2022

Before each of 10 courses, the staff explained the source or inspiration for everything that was served. Before each of 10 courses, the staff explained the source or inspiration for everything that was served. We had the “black bread” that is mentioned repeatedly in the novels the TV series is based on.

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

EATER

OCTOBER 1, 2020

He even hired his own delivery drivers to avoid working with gig-economy food delivery apps, which he believes take too much from both restaurants and drivers. He even hired his own delivery drivers to avoid working with gig-economy food delivery apps, which he believes take too much from both restaurants and drivers. We’re done.

Back of House 125

Back of House Front of House Food Order Social Media 125

Modern Restaurant Management

AUGUST 19, 2020

EST. Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

EATER

OCTOBER 21, 2021

Changes at Amtrak may revive the beloved tradition of enjoying chicken cordon bleu and Moroccan beef with chickpea salad with fellow travelers In August 2005, I rode an Amtrak overnight train from Chicago to Schenectady, New York: the Lake Shore Limited. I spent the night seated at a table in the lounge car waiting for 6:30 a.m.

2005 121

2005 Back of House Training Dine-in 121

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should you ever have to leave the house? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

EATER

DECEMBER 21, 2020

I am definitely not the intended audience for Eat a Peach : In 2008, I was hired as the corporate beverage director for Chang’s young empire; I held this job for seven months before I was fired without explanation. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.

Front of House 145

Front of House Back of House Book 2008 145

EATER

AUGUST 26, 2021

There is no storefront, no dining room, and no front-of-house staff. The Local Culinary launches digital-only restaurants — many of which serve burgers, chicken, pizza, or tacos — and franchises them out to operators with physical kitchen space.

Dine-in 100

Dine-in Delivery Equipment Fast Casual 100