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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

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Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? FOH variables you might not consider include: Decor.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. We’ve seen time and again that AI can’t yet stand on its own in FOH customer service.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

During orientation, share a presentation or video that reviews the key principles of your restaurant's culture. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Onboarding is your opportunity to reinforce these values. Include role-playing as part of the training.

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Restaurant Recruiting During and After COVID-19

7 Shifts

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Able to carry out traditional restaurant manager skills and responsibilities. It goes into the log book.so

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Forged in the Fire: True Hospitality Born from Camaraderie and Respect

Modern Restaurant Management

The wonderfully diverse makeup of the restaurant workforce (49 percent of employees are minorities) presents unparalleled opportunities centered around food, especially with regard to menu development and team bonding. Knowing how to check in and ask people how they’re doing never hurts, either.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Takeout and Delivery Optimization.