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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

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5 Surprising Things that Affect the Productivity of Front-of-House Restaurant Staff

The Rail

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. However, it can be a game-changer for your front-of-house staff.

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What can we learn from "Waitmares"?

7 Shifts

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement.

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The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

Employee scheduling for your restaurant can be the most stressful part of your job. It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Cross-Train Your Employees. Cross-training restaurant employees can also be beneficial for their career advancement.

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Employee Engagement Best Practices for Restaurants

7 Shifts

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

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Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Though a handful of U.S. Customer well-being.

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The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit.