Modern Restaurant Management

MARCH 4, 2024

As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away. ( Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most

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Dine-in Loyalty Program 2024 2023 193

The Eat Restaurant

MARCH 7, 2024

Unleash the power of eatertainment! Discover creative concepts & proven examples to transform your venue into a dining & entertainment destination.

Entertainment 78

Entertainment 78

Restaurant Business

MARCH 6, 2024

Get the tips, tools and tech restaurants need.

Pricing 107

Pricing Menu Operations 107

EATER

MARCH 6, 2024

Dina Ávila /Eater We updated Julia Child’s classic French braise for weeknight-friendly cooking In this series, we’ll take a look at recipes from professional chefs and streamline them to capture their essence, while still prioritizing actually eating dinner at a reasonable hour. We’re starting with coq au vin , a French standby that takes some chefs three days to make.

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Take-out Serving Food 112

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Culinary Cues

MARCH 3, 2024

We all remember them from high school days – those cliques of conformity based on a desire to “fit in” – right? The cool people with whom you would do or say anything just to be accepted. Be mean, hurtful, condescending, inappropriate, harsh, insubordinate, tasteless, or gross just to be a member of something even when you knew it was wrong. It’s called groupism: “the tendency to conform to the cultural pattern of a group at the expense of individualism.” – Webster’s Dictionary Of course, you re

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Leadership Restaurant Law Social Media Sports 368

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.

Customer Experience 185

Customer Experience Entertainment Transportation Customer Service 185

EATER

MARCH 5, 2024

Lille Allen/Eater The Hershey’s mini chips recipe is a foundational blondie text I can’t remember why we decided to make them. My mom, always a baker, had plenty of other treats in her arsenal. But for whatever reason, a bag of Hershey’s mini chocolate chips had found its way into our house, and there was a recipe for blondies printed on the back. Suffice it to say the recipe was a success, and began a blondie-baking tradition that lasts to this day.

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Back of House Serving 73

Sculpture Hospitality

MARCH 5, 2024

Technology, technology, technology. Finding the right balance between investing in too much technology and not enough is a perpetual challenge that restaurant owners manage within their businesses.

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Inventory POS Technology Management 127

Crunchtime

MARCH 5, 2024

In restaurants, onboarding, training, and development directly impact customer experiences and your bottom line. But which specific outcomes illustrate the value? Our recently released guide, Measuring What Matters in Restaurant Operations , illustrates the ROI you can drive back into your business by investing in learning and development initiatives.

Training 86

Training Customer Experience Operations 86

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Modern Restaurant Management

MARCH 5, 2024

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. While the change in mindset is good news for the industry, expansion in this sector is hampered by staff turnover with a majority ( 62 percent ) of restaurant owners reporting being understaffed.

Training 167

Training Food Safety Employee Relations Insurance 167

SpotOn

MARCH 8, 2024

Since the age of 7, Dayana Salazar has aspired to be like her mom, Veronica. That's a fitting start since young Veronica also wanted to be like her mom. Along with her 11 siblings, Veronica grew up in her family's restaurant, Caldos Rivera Antojitos Mexicanos, in 1980s Mexico City. Caldos Rivera Antojitos Mexicanos was a family affair, as each child played a role.

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Front of House 2005 2012 Influencer 111

EATER

MARCH 8, 2024

Photo illustration by Lille Allen; KitchenAid mixer images via KitchenAid With color lines like Blue Salt, Shallot, and Brioche brands like KitchenAid and Le Creuset are trying to capture a feeling In the 1930s, home kitchens opened up. They were previously walled-off rooms from which beautiful food emerged; during this decade, architects began designing them not just for ergonomic cooking ease, but to be seen.

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2023 2005 2025 Design 81

Sling

MARCH 8, 2024

If your business needs 24/7 coverage, the DuPont shift schedule may be the solution you’re looking for. In this article, we tell you what the DuPont schedule is and discuss the pros, cons, and best practices to help you decide if it’s right for your team and your business. Table of contents What is the DuPont shift schedule? DuPont shift schedule pros DuPont shift schedule cons Best practices for the DuPont shift schedule What is the DuPont shift schedule?

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Definition Communication Document Training 78

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

MARCH 8, 2024

Did you know that a plumber from Alaska is responsible for one of the most beloved condiments in the U.S.? The story of ranch dressing dates back to the 1940s when Steven Henson thought up the buttermilk and herb concoction. After purchasing the Hidden Valley dude ranch, he started selling his dressing and its popularity grew from there. According to a 2021 survey conducted by YouGov , ranch is the most popular salad dressing in the United States, with 51 percent of respondents indicating that t

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Online Ordering Definition 2021 Menu 193

Restaurant Business

MARCH 7, 2024

The former Panera Bread president has served on the board and was interim CEO since November. He has launched a return to roots, aiming to embrace an identity as a culinary comfort kitchen.

Menu 117

Menu Serving Operations 117

EATER

MARCH 8, 2024

French DJ-producer Nico de Andrea spinning at Vera last fall. At “Vibe of the Year” Vera, it’s Prada loafers, Tulum beachwear, throwback Zara, and Dolce & Gabbana kicks Welcome to Best Dressed , an Eater series where diners show and tell what they’re wearing out to eat, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.

Back of House 81

Back of House Food Supply 2000 Events 81

Revel Systems

MARCH 7, 2024

Meet Professional Services Consultant Josh Starkey Get to know some of the best and brightest at Revel Systems® in our recurring “People POS” question-and-answer series. Our previous spotlight featured Kotryna Anilionyte , a talent acquisition specialist based at our European headquarters in Vilnius, Lithuania.

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POS 111

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Modern Restaurant Management

MARCH 7, 2024

In the domain of commercial refrigeration, ice machines represent a critical asset, driving day-to-day operations in sectors as diverse as hospitality, healthcare, and retail. The consummate performance of these units is non-negotiable, given their role in preserving product integrity, meeting health standards, and enhancing customer experience. 1. Inadequate Ice Production A common predicament, insufficient ice production, often signals deeper issues within the machine’s operational frame

Healthcare 106

Healthcare Uniforms Food Safety Customer Service 106

Restaurant Business

MARCH 6, 2024

Openings and Closings: Reverie 2.0 is almost ready in Georgetown; Early to Rise is brunching it up in San Francisco; and Detroit's Book Tower adds sushi and sandos by Hiroki Fujiyama.

Book 114

Book Operations 114

Restaurant Technology Guys

MARCH 3, 2024

IntroductionArtificial Intelligence (AI) is enigmatically sweeping across all industries, but restaurants, in particular, are one sector where AI can produce profound impacts, such as reducing waste, optimizing labor, and more. In this blog post, we delve into an enlightening conversation between Jeremy Julian, a seasoned podcaster, and Matt Wampler of Clear Cogs, a company at the forefront of providing AI-driven solutions to the restaurant industry.

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Waste Technology Blog Operations 77

Buzztime Business

MARCH 5, 2024

Gotta love a good beer quote… “He was a wise man who invented beer.” –Plato “For a quart of ale is a dish for a king.” –Shakespeare “Great beer bringeth customers, great taprooms turneth them into regulars.” – Ok, we made that one up. But it’s timeless advice if your goal is to increase sales at your brewery. The key is designing a taproom that’s so inviting, even the “I-Just-Came-for-the-Can-Release” guy sticks around for a pint or two.

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Brewery Food Truck Entertainment Technology 60

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

Crunchtime

MARCH 4, 2024

Location growth is often a key indicator of present and future success for QSR and FSR brands. Every new location opening is exciting–a chance for a fresh start–and publicly sharing its goals for expansion shows a brand’s potential, its market opportunity, and its ambition to seize it. In the competitive market for franchising, it’s also a great way to give potential operators the confidence that your brand is the one to bet on.

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Franchise Franchising Presentation Marketing 86

Restaurant Business

MARCH 8, 2024

Labor advisors say more restaurant operations are being infiltrated by “salters” like the one who sparked the organization of Starbucks. Here’s what those targeted employers may be up against.

Operations 106

Operations 106

EATER

MARCH 7, 2024

Photo illustration by Lille Allen/Eater; rice pudding Danish image by Samantha Safer/Otway Bakery; rice pudding cup by Karissa Ong/Claud; rice pudding parfait by Traveling Mercies; rice pudding brulee by Maren Caruso/Dalida. Pastry chefs are proving that rice pudding, in all its global variations, is more exciting than many give it credit for In her newsletter , baker Bronwen Wyatt, the “ trendsetter ” behind New Orleans’s Bayou Saint Cake , listed rice pudding as an “in” for 2024, writing: “IDK

Seasonal Menu 98

Seasonal Menu 2024 Presentation Travel 98

Squirrel Systems

MARCH 8, 2024

Robotics in the restaurant industry is no longer the stuff of science fiction. From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve.

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Hospitality Kitchen Safety Food Safety Front of House 52

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management