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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

What documentation to give out and collect during onboarding. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Incorporate information about frequent customers or customer types so that FOH staff know how to ensure these guests have great experiences.

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ESOPs and Sustainable Restaurant Culture

Modern Restaurant Management

The initial cost is almost $500,000 to get all of the pieces in place, and create the plan documents, and submit it to the government agency that oversees it. One hourly FOH employee, one hourly BOH employee, and one salaried manager. Chef Justin Cucci What was the process and challenges of implementing the plan?

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Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Employee well-being. Customer well-being.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Not sure if something got done earlier in the week?

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Restaurant Operations Overview: What You Need to Know

7 Shifts

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Either way, restaurants benefit from a documented employee training manual to ensure a universal yet customizable approach to new hire onboarding. Scheduling. How do I make a checklist for a restaurant?

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

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