7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Culinary Cues

FEBRUARY 22, 2021

During the pandemic – those operators who have been able to convert their operations to take out, curb side, or delivery using third party providers like GrubHub and Uber Eats have hit the nail on the head. I know what you are thinking – WHAT!!!! Restaurants cannot wait that long, no way, no how – this is the end of the world, as we know it.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. A point-of-sale (POS) system can streamline the ordering and preparation processes, making it easier to improve service even during peak service.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

JANUARY 13, 2022

Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team.

Front of House 213

Front of House Kitchen Safety Customer Service Point of Sale 213

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation. million since the start of the pandemic.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. That means you are collaborating with multiple stakeholders who each have their own data points to focus on. That means you are collaborating with multiple stakeholders who each have their own data points to focus on.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Purchasing & Ordering.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JUNE 6, 2022

Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. Employees began participating in new tasks, learning more about safety protocols. The Demand for Transparency.

Audits 186

Audits Kitchen Safety Back of House Point of Sale 186

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 204

Food Order Waste Online Ordering Email Marketing 204

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JULY 27, 2021

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. Too Much Tech Is Not a Solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 243

Front of House Back of House Loyalty Program Customer Experience 243

EATER

FEBRUARY 1, 2021

But some restaurateurs are sticking with in-house delivery or small local companies instead. One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. Brands like DoorDash and Uber Eats promise volume and convenience.

Delivery 116

Delivery Online Ordering Customer Service Point of Sale 116

ChowNow

OCTOBER 19, 2023

They pair their deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, payroll and HR, and more. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

DECEMBER 30, 2021

Despite labor shortages, QR codes and digital ordering and payment relieve some of the burden by ensuring teams don’t have to be everywhere at once. Technology also allows for seamless delivery operations during colder months. Reviewing the market landscape is a great way to get ahead of the competition. Key 2022 Challenges.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Sales optimisation. Restaurant back-of-house operations form the backbone of a restaurant’s success.

Back of House 52

Back of House FOH BOH Front of House 52

ChowNow

OCTOBER 18, 2023

They pair their deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, payroll and HR, and more. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? To illustrate that point, consider this scenario. Your usual poultry vendor requires two days’ notice for deliveries, but you haven’t placed an order.

Audits 101

Audits Point of Sale Document Food Safety 101

Modern Restaurant Management

SEPTEMBER 14, 2020

Even in states that now allow indoor dining with safety measures, many customers still have concerns that keep them away, perhaps because a significant percentage of this summer’s outbreaks are linked to bars and restaurants. Optimizing Online Ordering. An optimized online ordering process also simplifies life in the kitchen.

Online Ordering 193

Online Ordering Kitchen Safety Food Safety Customer Experience 193

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. In August, the restaurant industry lost more than 40,000 jobs.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Kitchen Automation. Modern restaurant tech centers around a kitchen display system (KDS). Why would I need a platform?

Management 184

Management Management BOH Front of House 184

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Perfect Daily Grind

MAY 17, 2022

For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. Just over 20 years on in 2021, Statista estimated that some 4.9

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. The “restaurant anywhere” experience will expand.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR for Sale. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. ” touchscreen monitor mounted on the ROAR system.?.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. Production Maximise kitchen efficiency with precise production planning. But automation in food service is much more than that. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Here’s the list so far, and it’s updated every month. Helpful people.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186