Modern Restaurant Management

FEBRUARY 21, 2024

A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. They believe they can do whatever they want to whomever they want.

Airlines 199

Airlines Customer Service Hospitality Tourism 199

BNG Point of Sale

OCTOBER 15, 2021

Retail Point Of Sale System Cost. How Much Does A Retail POS System Cost In 2021? Dependent on various circumstances, a cloud-based retail POS system costs anywhere from $0 to $300 per month, but most small businesses spend approximately $69 per month before add-ons. Support Services. Point of Sale Hardware.

Point of Sale 52

Point of Sale Retail POS Cash Management 52

Perfect Daily Grind

JULY 11, 2019

You have good coffee and a growing customer base that keeps coming back for more. But are you taking advantage of every opportunity to increase your sales and customer loyalty? . Most retail sections in cafés are underutilised, impractical, or downright non-existent. Why Sell Retail Products? Selecting Your Products.

Retail 98

Retail Point of Sale Café Equipment 98

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

BNG Point of Sale

OCTOBER 15, 2021

Advantages of POS System for Retail. POS System Advantages And Benefits For Retail Stores. A POS helps retailers save time and money and allows them to focus on their customers. A POS also improves customer satisfaction ratings through catering to customer needs and monitoring business trends.

Retail 52

Retail POS Cash Management Point of Sale 52

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Improved Customer Service.

Retail 52

Retail POS Mobile Ordering Cash Management 52

MadMobile

MAY 8, 2023

Strategic collaboration combines Mad Mobile’s innovative retail associate platform with BambuMeta’s web3-powered loyalty platform, shaping the future of customer engagement in retail. By offering unique, seamless, digital experiences, Mad Mobile enables businesses to forge deeper connections with customers.

Retail 52

Retail Customer Experience Point of Sale Customer Service 52

MadMobile

MAY 8, 2023

Strategic collaboration combines Mad Mobile’s innovative retail associate platform with BambuMeta’s web3-powered loyalty platform, shaping the future of customer engagement in retail. By offering unique, seamless, digital experiences, Mad Mobile enables businesses to forge deeper connections with customers.

Retail 52

Retail Customer Experience Point of Sale Customer Service 52

SpotOn

APRIL 22, 2024

It doesn’t matter whether you run a restaurant, retail store, or any other type of small business—the point-of-sale (POS) serves as the foundation of your operation. SpotOn offers highly rated POS solutions for ease-of-use, customer service, features, and value for money.

POS 98

POS Point of Sale Retail Customer Service 98

Clover - Restaurants

MAY 2, 2024

What is concierge service? While luxury is often associated with concierge services, all they really mean is a personalized customer experience. That kind of experience can be offered by all types of small businesses–from restaurants to retail shops to service businesses.

Customer Service 52

Customer Service Loyalty Program Healthcare Social Media 52

Modern Restaurant Management

JUNE 28, 2023

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. When did tech tipping “tip the scales” into aggravating customers?

Customer Service 178

Customer Service Mobile Ordering 2023 Customer Experience 178

Foodable

OCTOBER 28, 2021

Listen to "Retail Coffee Expansion and Sustainability | illy Caffè" on Spreaker. Waits talks about new real estate opportunities, she says, “there are opportunities for us to really build our brand and to expose new customers to Illy in airports. So airport is definitely a big part of our real estate priority.”

Retail 52

Retail Sustainability Consumer Goods Definition 52

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Look for an expansion of physical and digital accommodations to support delivery service (like more parking spaces and pickup lockers). Retail Is Remodeling and Partnering.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

7 Shifts

MAY 31, 2024

Email marketing tools Email marketing is one of the best ways to connect with your diners, welcome your new guests, and spread the word about exclusive promotions and discounts as a reward to your loyal customers. Price: Contact them for a custom quote Mailchimp If you're new to email marketing, Mailchimp is your best choice.

2024 195

2024 Marketing Email Marketing SEO 195

Modern Restaurant Management

APRIL 22, 2024

.” While some might view fast food fraud as a victimless crime, the reality is quite different as it negatively impacts both restaurants and genuine customers. Not only can fraudulent activities disrupt the customer experience, but they can lead to significant financial losses for both consumers and businesses.

Food 199

Food Loyalty Program Consumer Goods Customer Experience 199

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Modern Restaurant Management

MARCH 16, 2023

And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. Music can help restaurants strengthen relationships with their customers and build loyalty. Today, customers anticipate more than just delicious, high-quality food.

License 186

License Loyalty Program Customer Experience Customer Service 186

Modern Restaurant Management

FEBRUARY 27, 2024

The study also shows that 84 percent of consumers find new products, services, and businesses online through social feeds, search results, or recommendations. These were followed by proximity (49 percent), speed of service (49 percent), and brand reputation (46 percent).

Online Ordering 185

Online Ordering Consumer Goods Customer Service Customer Experience 185

Modern Restaurant Management

JULY 28, 2021

Restaurants have traditionally addressed wage increases in two ways: by passing the cost on to the customer with increased menu prices; or by reducing cost and cutting operational hours and workforce. In the past, both options have resulted in dissatisfaction for employees and customers. Revisiting the operating model.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Modern Restaurant Management

MAY 22, 2024

Technology is required for both back-of-house and front-of-house efficiency and effective customer service. These new owners did not know the retail side and neglected to invest in it. Why do you feel the FTC gave the greenlight for this deal and what does that mean for future restaurant industry deals and other industries?

Front of House 185

Front of House Back of House Leadership Franchise 185

Modern Restaurant Management

FEBRUARY 17, 2020

But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Restaurants, like retail before them, are battling the rising tide of digital services by ensuring an experience that can’t be had online and that reflects well on their brand.

Customer Experience 192

Customer Experience Front of House Back of House Consumer Goods 192

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Modern Restaurant Management

DECEMBER 9, 2021

Most restaurant owners would be loath to shutter their doors, especially as customer demand has jumped compared to 2020. But more demanding, less patient customers, combined with a mass exodus of restaurant workers, are leaving those employees who choose to remain in the industry strained to the limit. Employee Burnout Is Real.

Customer Service 216

Customer Service Retail Food Safety Mobile Ordering 216

Modern Restaurant Management

DECEMBER 14, 2020

Food delivery can be done either through the restaurant itself or through unrelated third-party online food delivery services. Restaurants without pre-pandemic infrastructure for deliveries are now increasingly relying on regional or national online or app-based food delivery services. Opt-Out Provisions.

Restaurant Law 203

Restaurant Law Presentation Audits Coupons 203

Modern Restaurant Management

MARCH 7, 2024

In the domain of commercial refrigeration, ice machines represent a critical asset, driving day-to-day operations in sectors as diverse as hospitality, healthcare, and retail. A reputable repair service will have the expertise to diagnose and fix problems effectively and efficiently.

Healthcare 106

Healthcare Uniforms Food Safety Customer Service 106

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Restaurateurs say that right now, nearly 20 percent of their revenue stems from products and services outside of their core restaurant offerings. Top 100 Places to Eat in the U.S.

2024 193

2024 Loyalty Program Food Order 2030 193

Modern Restaurant Management

DECEMBER 21, 2021

Similar to the one the retail industry experienced more than 10 years ago, we will see real investment in transforming the restaurant industry using technology. Hybrid Service Models Will Become the Norm. Breakfast service has long been considered an expensive yet less profitable service, when compared to lunch or dinner.

2022 193

2022 Hospitality Brewery Mobile Ordering 193

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. While retail workers comprise nine percent of the U.S. New Employees Have More On-the-Job Injuries.

Management 197

Management Management Food Safety Hiring 197

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. “Restaurants are embracing new channels for customers to interact with their business, effectively meeting them wherever they are. .”

Social Media 141

Social Media Retail Website Management Online Ordering 141

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Modern Restaurant Management

JUNE 23, 2022

Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. Digitizing task checklists has enabled restaurant employees to spend less time on manual, “pen-and-paper” task-tracking, and more time focusing on customers.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. For some customers, digital touchpoints may be the only ones they have with your brand. Prioritize Digital Experiences.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

Modern Restaurant Management

MARCH 13, 2023

Generally speaking, FDA continues to leave a wide range of discretion to food service providers. That revision still leaves discretion to the restaurant (such as determining the time and temperature appropriate for the food), but it requires the restaurant and chef to carefully make those determinations and apply them to all customers.

2022 183

2022 Allergens Food Food Safety 183

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. Quay Quarter F&B revitalisation.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

MAY 3, 2024

Adults 18+ specific questions about non-alcoholic beverages to help inform restaurants, retailers, event planners, and food and beverage firms with business strategies. Restaurants may feature mocktails and non-alcoholic beverages to generate additional revenue and attract new customers.

Menu 143

Menu Fast Casual Beverage Social Media 143