Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 430

Hotels Point of Sale Cash Management Training 430

Goliath Consulting

FEBRUARY 16, 2021

Despite the fact there are more unemployed foodservice workers and less competition now that there have been more than 100,000 restaurant closures nationwide (2, 3), most restaurants face a tighter labor market, and operators are finding themselves in a bind to find more talent. million fewer 16 to 24-year-olds in the labor force by 2028 (4).

Recruiting 78

Recruiting Hiring Communication Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. These lead to poor employee experience and often frustration among staff.

Management 197

Management Management Food Safety Communication 197

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 397

Management Management Kitchen Safety Front of House 397

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 71

Recruiting 2021 Management Management 71

Modern Restaurant Management

MARCH 27, 2024

Retaining quality staff members is always a key challenge for restaurant operators. That means management must define the culture they want, hire employees who are a fit for it, and then discuss it constantly, as much as they discuss operations. Train them to look beyond the rude behavior and “find the need.”

Coaching 110

Coaching Franchise Franchising Leadership 110

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Should you consider entering the food truck business? Plan for Gaps in Your Budget.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting better candidates to re-engage your workforce. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

JUNE 8, 2020

Before I left the industry I was in Operations Business Development. Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

The Restaurant Times

MARCH 10, 2022

Now is the time for the industry players to come up with a plan to settle down the disorderliness triggered by the pandemic, which is where the restaurant operation manual comes in. This article will discuss in detail the importance of an operation manual for a successful restaurant business in the UK. Procedure for staff recruitment.

2022 52

2022 Operations Customer Service Email Marketing 52

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. Training new employees is expensive and takes a considerable amount of time. Also, be sure to communicate with candidates throughout the hiring process.

Hiring 188

Hiring Recruiting Restaurant Law Customer Experience 188

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. Actively recruiting talent must be a top priority when hiring in the coming year! They are just starting to turn 21 and are a prime resource if you know how to recruit them. They are highly trained in a variety of skills.

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Modern Restaurant Management

DECEMBER 29, 2023

Both limited-service restaurants (61 percent) and full-service eateries (63 percent) are challenged to accommodate guests while operating with fewer employees. As we step into 2024, my prediction is that the spotlight will fall squarely on retaining top talent, focusing on recruitment, onboarding and ongoing training.

2024 123

2024 2040 2023 2013 123

Open for Business

MAY 11, 2023

One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training. This program provides restaurant owners and operators with a framework of strategies to create a more diverse, equitable, and inclusive workplace.

Recruiting 78

Recruiting Training Workshop Back of House 78

Cheetah

JUNE 25, 2021

If you’re a restaurant operator, you’re probably experiencing the labor crisis first hand. But this is a long road and restaurant operators need solutions now (read our in-depth analysis of the labor crisis or join the debate on Faceboo k for more insight). This is not just another operational expense. Reading Time: 4 minutes.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What training and induction processes are in place for new staff?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Culinary Cues

OCTOBER 4, 2022

People want to believe in something and someone, there are far more loyal followers than civil leaders, so the one who speaks the loudest, with authority, attracts the largest number of followers – new recruits for the silo. The same is true in any other environment between co-workers, operators and employees, or employees and guests.

Supplies 399

Supplies Healthcare Presentation Restaurant Law 399

Restaurant365

JANUARY 7, 2020

Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 13) Communicate. 10) Delegate Authority.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. 4 to 7 vendors in the restaurant space between recruiting and payroll are too many to be sustainable. Increased operational efficiency and improved customer satisfaction can contribute significantly to the return on investment.

2023 123

2023 2024 Insurance Employee Relations 123

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Communicate with guests. A digital scheduler can help you communicate clearly with employees about their shifts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. These bonuses motivate employees to recruit other talented restaurant professionals in their network. Make sure you don’t limit recruitment efforts to referrals.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

The Restaurant Times

FEBRUARY 18, 2022

Training staff to prepare and cook all the menu items. Here are a few tips that will help you to hire cooks for full night operations easily. You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. How To Hire Night Cooks? .

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. However, the restaurant staff shortage has now boosted labor to the top of the operational challenges list. Without enough staff, restaurants may have to cut operating hours.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

The Restaurant Times

MARCH 13, 2023

A restaurant can improve the BOH operations to increase efficiency and overall performance. For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. It can also help reduce labor costs and increase the speed of food preparation.

Back of House 52

Back of House BOH Front of House FOH 52

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. Spoonfed – Set up Short Training & Operations Content In Your Venue, to Run Every Day.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Sling

OCTOBER 9, 2020

It’s a critical question to ask — and, ultimately, to answer — because, while human resources may differ in practice from one business to the next, your particular HR department plays a fundamental role in the successful day-to-day operation of your business. 2) Recruitment, Hiring, And Onboarding. 6) Training.

Management 78

Management Management Employee Relations Recruiting 78