Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. It doesn’t have to be.

Leadership 78

Leadership Employee Relations Training Coaching 78

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. Take a look at your own biases. YOU don't teach anybody anything.'

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JULY 29, 2021

Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. Some people from the café; applied and we hired one of them. When an employee is unable to work a scheduled shift, they can offer it up to the pool for other team members to pick up. The Power of Tracking Sales Per Labor Hour.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). Mistake #6: They have an outdated hiring system (or worse) they panic hire. They have no system for hiring! We tend to hire for skill and forget the personality. Always hire for personality and then train the skills.

Coaching 329

Coaching Training Social Media Hiring 329

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. But they make their first appearance in the application and hiring process.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Bar and Restaurant Coach

MARCH 2, 2020

So in the previous posts, we covered the communicating and follow-up part, now let’s get into accountability and how it relates to profitability. The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements.

Coaching 97

Coaching Employee Relations Hiring Document 97

Bar and Restaurant Coach

FEBRUARY 21, 2020

Before you can focus your attention on what matters most, it helps to sort the myriad of “things you do” into two distinct categories—let’s call them buckets : Bucket One: Think of all the things that are directly related to delivering exceptional guest experiences; these are our core competencies. Leadership.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79