7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

OCTOBER 20, 2022

It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

SEPTEMBER 19, 2022

What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Among the over 25 sets, manager recognition (or lack thereof) was one of the top three reasons they left restaurant jobs. Back-of-House and Front-of-House.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Open for Business

MARCH 1, 2023

Hosts can simultaneously serve as receptionists. A general manager might also wear a restaurant’s sommelier hat. They’ll need to handle touchy situations including asking guests for proof of age and declining to serve additional rounds to those who have already had too much to drink.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. which does not make it easy for managers to dismiss employees in bulk, since that’s when the lunch rush is). Tip Credit. and 2:00 p.m.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Restaurant365

MAY 7, 2020

General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Managing Food Pick Up and Delivery. Avoid having salad bars and buffets, unless staff does the serving. Do not allow self-serve drink stations. Install sneeze guards at cash registers.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

EATER

MAY 3, 2021

Last summer, she quit her job at a New American restaurant in Chicago where she had worked as a manager and sommelier since 2017. Estefanía, who asked to be referred to by her first name because she is an undocumented worker, said she got COVID-19 in June and took two weeks off to recover and quarantine.

Back of House 145

Back of House Cash Management Kitchen Safety Insurance 145

Xtra Chef

DECEMBER 11, 2019

Whether you are an executive chef, a seasoned restaurant finance executive, or an owner/operator who manages your own books, speaking the language of restaurant accounting will help keep all financial stakeholders on the same page. In Part 2, we’ll help you decide how best to manage accounting at your restaurant. Improve budgeting.

Cash Management 90

Cash Management Point of Sale Tip Distribution Inventory 90

Lavu

NOVEMBER 1, 2023

Food delivery has become a cash cow for restaurants because it’s convenient and easy for customers. Thanks to online platforms and delivery apps, restaurants can now serve more people who might not have come in before. It refers to the amount a restaurant incurs to deliver a single order to a customer’s doorstep.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

The Restaurant Times

MARCH 31, 2022

It means that even the slightest error in food servings can result in a severe dip in the margins. In other words, F&B control refers to the process by which a restaurant manager makes an effort to regulate, direct, and restrain people’s actions to achieve the desired objective. Hire Reliable Staff.

Cash Management 52

Cash Management Inventory Employee Relations Technology 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Touch Bistro

APRIL 12, 2021

Owning a restaurant can be an incredible experience – serving delicious food and building a team that works hard to deliver an excellent guest experience. Loss prevention refers to your restaurant’s efforts to reduce any and all revenue losses. Cash Register Skimming. And often, this is the case. What is Loss Prevention?

Cash Management 52

Cash Management POS Inventory Point of Sale 52

Touch Bistro

APRIL 7, 2021

Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. Perhaps the most obvious impact of a high restaurant turnover rate is the cost of hiring new employees. Redefine your hiring strategy. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Clover - Restaurants

MAY 3, 2024

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Even though Melton benefited financially from this practice, she spoke out about the inequity to the management. Jillian Melton was paid just $2.13

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

The Restaurant Times

OCTOBER 9, 2020

A considerable number of restaurants shut down in the UAE every year, principally due to proper management and lack of standardized procedures. Newly hired employees take a long time to get accustomed to restaurant operations. Why A Restaurant Operations Manual Is A Must-Have For Every Restaurant. Streamline Employee Training Period.

Operations 40

Operations Uniforms Cash Management Document 40

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In theory, it sounds easy. Why Are Metrics Important? That said, let’s dig in.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

AUGUST 28, 2020

He served on countless non-profit boards throughout Frederick County and the state of Maryland. He graduated in 1954 from the School of Hotel Administration at Cornell University, where he had served as president of the Delta Kappa Epsilon (DKE) fraternity and was a catcher on the baseball team. 20, 1955, and served in the U.S.

Allergens 118

Allergens Kitchen Safety Guest Recovery Customer Service 118

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Husband-and-wife team Craig and Dianne LeMieux, along with their son Kyle and his wife Saverea LeMieux, have served as the brand’s Colorado area developers since 2016.

Franchise 94

Franchise Franchising Loyalty Program Book 94

EATER

JANUARY 5, 2022

When you have that level of customer affinity, but you’re not able to get close enough to them to serve them, you’re missing a lot of opportunities,” he said. If a restaurant owner decides to pocket the extra cash and pay their workers a minimum wage that is nothing close to a living wage, that’s their choice. They just unionized.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Over the past two months, searches on Tripadvisor restaurant pages have been consistently trending upward (see attached graphic for reference). On the Road to Recovery.

2020 157

2020 Guest Recovery Kitchen Safety Online Ordering 157

Open for Business

DECEMBER 12, 2023

Whoever you hire must have extensive experience in working with the specific type of restaurant you’re planning to open. Your pro forma and your capital requirements budget will help determine how much working capital you need based on when your restaurant is projected to generate positive cash flow.

Back of House 78

Back of House Restaurant Law Email Marketing Small Business 78

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Span of Control for Multi-Unit Managers Increased in Full-Service Restaurants . For full-service restaurants, the span of control for multi-unit managers increased.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84