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The Pandemic Isn’t Your Fault, But How You Ran Your Restaurant Before Is!

Embrace the Suck

Many wait for funding from the government to give them the cash flow needed to make up for the decline in sales. If you had bad habits running your restaurant, those habits will still be there when the extra cash runs out. They had already made some big changes in their leadership team already. So let's talk about those habits.

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Succession Strategies for Restaurant Owners: Safeguarding Your Legacy 

Modern Restaurant Management

Sole operators should identify a clear chain of command with trained team members to step into required roles. Rember that while operations may be covered by your bench, any would-be replacement may also need coaching or specific training to get them ready for all the management aspects of their role.

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The Coronavirus Isn’t Your Fault, But How You Ran Your Restaurant Before Is!

Embrace the Suck

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

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What Are Standard Operating Procedures in Restaurants?

Crunchtime

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

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The 11 Habits of Outstanding Restaurants

Embrace the Suck

Many of my clients when they first start my coaching program do a big sales number. The so-called “labor crisis” in the USA is a self-inflicted wound caused by decades of mental and physical transgressions between restaurant managers and restaurant workers. Over the last 12 years of being The Restaurant Coach™?,

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Coronavirus: Restaurants Respond

Modern Restaurant Management

Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Cash is dirty.

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How a Performance Improvement Plan Could Save You $80K

Bar and Restaurant Coach

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. How long is the training program? ( Management Focus. 1 bar manager.