Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Most diners now discover new dining places online. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Online ordering Delivery and takeout have risen since the pandemic.

Social Media 191

Social Media Mobile Ordering Email Marketing Online Ordering 191

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

MARCH 25, 2022

Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. At least 45 percent of Americans preferred reading the menu, ordering, and paying with their phone to reduce touch points during the pandemic, according to an online survey of 2,081 people conducted by Appetize.

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

Modern Restaurant Management

JANUARY 12, 2023

We’ll see the consolidation of restaurant tech solutions into all-in-one platforms that can leverage approved guest data to build direct relationships, deliver exceptional experiences, and increase repeat visits and orders. How will restaurants further embrace an omnichannel approach to ordering next year?

2023 193

2023 Social Media Online Ordering Website Management 193

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Embrace the Suck

JANUARY 20, 2021

Human beings are social creatures and we need each other. Online ordering was another savior to restaurants that fought to keep the sales coming in without personal contact—it’s only going to increase in demand. If you don’t have online ordering, you should look into it. Action Steps.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. For instance, a customer who frequently orders vegan dishes might appreciate a discount on the new vegan menu items. User-generated content serves as authentic testimonials and broadens the restaurant’s reach to potential customers in the customers’ social networks.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Just log in to your SpotOn Dashboard to access free email and social media templates.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. A well-optimized website can improve your restaurant’s visibility in search engine results, making it easier for potential customers to discover you online. OpenTable offers a customizable reservation widget you can easily add to your website.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. There’s a wide range of options available that take the entire process online. That’s where social media management platforms. Partender 3. SevenRooms 4.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Due to social distancing we will have a smaller team in the kitchen, so will be offering a streamlined menu but with @chrissimpson80 same emphasis on amazing flavour-led seasonal dishes.

Events 351

Events Social Media Kitchen Safety Seating 351

Lavu

JANUARY 31, 2020

From dating to health, consumers are relying on an online company to guide them. Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. 44% said they are more likely to make restaurant reservations if they have the option to do so online.” . “34% Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

7 Shifts

AUGUST 12, 2020

There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? What are they wearing? Where are they going?

Marketing 420

Marketing 2020 SEO Loyalty Program 420

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). This applies to in-person asking as well as online forms. For full-service restaurants, many POS or reservation systems can also help collect data for you.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Meet your guests on social media.

Marketing 199

Marketing Email Marketing SEO Social Media 199

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It gives you a strong online presence when potential customers are searching for nearby restaurants. It allows customers to make direct reservations without having to go to a third party page or the website.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Social Hospitality

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Then, there are reservation management systems. They take reservations and automatically apply time allocations based on the number of bookings. Technologies for Ordering.

Technology 195

Technology Website Management Entertainment Point of Sale 195

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. Text messages can be seamlessly integrated with social media, email, and digital displays.

Seating 178

Seating Innovation Marketing Loyalty Program 178

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Restaurants often use social media to target users. Increase online orders? Get holiday reservations? Footer : share the links to your social profiles and website along with any legal disclaimers.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Pre-shift reporting. Allergy-friendly menu.

Technology 147

Technology Front of House Back of House Online Ordering 147

The Rail

MARCH 21, 2023

By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. It could also be used to send potential guests to your reservation system. Social Media QR codes can also be used on social media platforms to promote a restaurant's menu or special offers.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Their business grows by word of mouth—one of the best marketing tools in the book. What social media platforms do they use? Social media marketing. Where are they going after?

Seating 222

Seating Email Marketing Marketing SEO 222

Open for Business

APRIL 3, 2023

You can also think about place as where you promote your product—in print, online, or by word of mouth. Social media A savvy social media presence can be a super effective way to market a restaurant. Use social media often to shout out what makes your restaurant special and get the word out about promotions.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

SpotOn

FEBRUARY 27, 2024

Advertise your egg hunt ahead of time through social media and email marketing, as well as in your restaurant's entryway so diners know to look out for pastel-colored surprises. But they can also generate excitement on social media and create buzz about your restaurant.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Apicbase

AUGUST 5, 2022

When you’re a local eatery with a long-standing presence in the area, you can get away with social media and a couple of good reviews. Once you nailed down your brand identity, it’s important to make it shine both online and offline. Specific : “increasing sales and social media followers as much as possible” is too generic.

Marketing 97

Marketing Operations Social Media Email Marketing 97

7 Shifts

OCTOBER 17, 2019

In the modern marketing landscape, it’s difficult to stay in business without an online presence. Now, more than ever, diners are discovering restaurants online rather than through other means. In fact, 45% of diners check a restaurant’s online presence before deciding where to eat. 5 Squarespace Restaurant Website Templates 1.

Demo 240

Demo Website Management SEO Online Ordering 240

7 Shifts

JANUARY 7, 2021

There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? What are they wearing? Where are they going?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

MAY 11, 2020

Just this last weekend, in the state of New Jersey, parks were opened and beaches were open, and there were a lot of people that just said ‘social distancing? If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Book a demo to learn more.

BOH 368

BOH FOH Food Safety Equipment 368

EATER

DECEMBER 19, 2023

Lille Allen | Eater Known to 15 million TikTok followers for his candid restaurant reviews and multi-thousand-dollar tips, here’s how the MMA-fighter-turned-social-media-phenomenon became the voice of a generation of diners There is no shortage of food opinions online. (Hi, Hi, you’re on Eater.) Who is Keith Lee?

Social Media 123

Social Media Customer Service Influencer Food Order 123

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. Restaurant Reservation System. Things to consider when choosing a restaurant reservation system.

2022 69

2022 Management Management Loyalty Program 69

Open for Business

NOVEMBER 21, 2022

Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. Searching online. Making the reservation. Reservation modifications or cancellations are handled with a few clicks in an app.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

SpotOn

MAY 1, 2024

Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. To get some extra recognition online, restaurants can complete a few simple changes to their website and Google Business Profile to improve how guests discover their business online.

SEO 52

SEO Definition Online Ordering Website Management 52

Restaurant365

JANUARY 27, 2022

With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. A common guest complaint is that the wait time to order is too long. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148