Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making.

Seating 221

Seating Email Marketing Marketing SEO 221

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Loyalty Programs: Nurturing Long-Term Relationships Loyalty programs are not a new concept, but with digital technology, they have evolved into sophisticated systems that can track customer preferences and dining habits and reward them in personalized ways.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

7 Shifts

JANUARY 7, 2021

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. Are your customers different in the day than at night?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 195

Marketing Social Media Mobile Ordering Website Management 195

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 187

Front of House Mobile Ordering Loyalty Program Back of House 187

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It can sync with a loyalty program. Daily specials.

Technology 147

Technology Front of House Back of House Online Ordering 147

The Rail

NOVEMBER 10, 2023

For example, using a campaign type like Google Performance Max can help you utilize Google's machine learning to optimize your campaigns across all Google ad inventories, ensuring you reach potential diners wherever they are online. Facebook and Instagram Ads: These platforms allow for detailed demographic targeting, from age to interests.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

The Rail

MARCH 21, 2023

By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. QR codes in menu stands can also be used to promote specials, deals, and events, providing an additional marketing opportunity for restaurants.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Indoor Media

NOVEMBER 4, 2021

Instead, focusing on specials and promotions is best during slow periods to promote your takeout items. For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Create a Loyalty Program One of the most popular restaurant promotion ideas is a loyalty program.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Open for Business

APRIL 3, 2023

You can also think about place as where you promote your product—in print, online, or by word of mouth. Use social media often to shout out what makes your restaurant special and get the word out about promotions. Consider putting a coupon code for online orders in your ad so you can measure ROI.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Rail

APRIL 11, 2024

Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Promote seasonal specials: Highlight limited-time deals like Easter BOGO offers or group discounts. Events and entertainment: Announce live music nights, sports viewings , or other special events. Book Now" vs. "Get 10% Off").

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Bingage

MARCH 18, 2023

Whether you gonna shop online or offline firstly you visit your favorite place. Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless or the brand sends you super personalized discounts and offers that make you feel special and a strong bond between you and the brand.

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. How to Increase Table Turnover and Improve Your Restaurant Table Turnover Rate 1.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Tableo

JUNE 26, 2023

Yet in order to keep a loyal clientele and encourage repeat business it’s a hurdle restaurateurs must learn to overcome. Personalise the experience Customers prefer personalised interactions that make them feel special and valued. Provide clients with special discounts or incentives if they have had a bad experience.

Social Media 40

Social Media Customer Experience Loyalty Program Customer Service 40

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. Use that contact information to send out weekly specials to keep customers coming back. 8) Invite Local Media To A Special Event. Is your anniversary or other special occasion coming up?

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

MARCH 13, 2020

One restaurant owner had booked capacity reservations for all four nights and ordered enough prime rib to accommodate the expected influx of customers. Based on their forecasts for that week, they ordered food and beverages for the throngs of expected customers, who in their case, never came. Adjust your ordering.

Mobile Ordering 167

Mobile Ordering Online Ordering Food Order Events 167

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

7 Shifts

JULY 16, 2021

A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Business loan. Private Label or Not?

License 459

License Hiring Equipment Point of Sale 459

Apicbase

AUGUST 5, 2022

Once you nailed down your brand identity, it’s important to make it shine both online and offline. Your online presence, furniture, logo, menu: every aspect should be consistent with your restaurant identity. Some operators would book these discounts as a cost of sales. There is no golden rule.

Marketing 97

Marketing Operations Social Media Email Marketing 97

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

The Restaurant Times

SEPTEMBER 22, 2021

No business can be successful without going online these days. Your restaurant website acts as an online storefront and defines your online identity. . Be consistent with your social media management and tell the customers about special promotions or events, loyalty programs, gift cards, and other restaurant news. .

Social Media 59

Social Media SEO Website Management Online Ordering 59

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 184

2021 Fast Casual Mobile Ordering Guest Recovery 184

Touch Bistro

JUNE 24, 2021

In 2012, mother and daughter duo Kelly Childs and Erinn Weatherbie opened a special kind of bakery in Burlington, Ontario. Kelly’s Bake Shoppe specializes in plant-based, gluten-free, and peanut-free cupcakes, cookies, ice cream, and other delicious baked goods. Kelly’s Bake Shoppe’s challenge: A half-baked rewards program.

Loyalty Program 52

Loyalty Program Point of Sale Back of House Download 52

Restaurant365

JUNE 9, 2021

A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders. This part of the customer experience covers everything from online ordering to payment and getting a reservation to being waitlisted. Or the new diner may check out your social media or an affiliate network.

FOH 78

FOH BOH Front of House Back of House 78

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Restaurant365

NOVEMBER 19, 2019

Restaurant owners trying to keep up with the constant inventory change are turning to inventory management software , which covers the inventory process from end to end, from counting and transferring to ordering and invoicing. Restaurant websites and online restaurant menus should be mobile responsive.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. In the age of COVID-19, consumers are getting increasingly used to doing business online, which makes digital questionnaires an excellent option for your restaurant’s surveys. Through Your Loyalty Program. Was this your first time visiting or ordering from our restaurant?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 126

Mobile Ordering Certification Loyalty Program Kitchen Safety 126

Restaurant365

DECEMBER 2, 2019

Over time, smart suggestive ordering, based on sales reporting forecasts and par level inventory, can reduce over-ordering and food waste. These insights can inform menu adjustments and special promotions. Restaurant management systems can also help you optimize food costs, one of your most controllable expenses.

Management 97

Management Management Point of Sale Inventory 97

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). "As someone deeply committed to spreading a message of acceptance and inclusion, I'm proud to join Pizza Hut and First Book in their mission to increase access to books that represent – and celebrate – all children." A rebrand (June). " Karamo Brown.

Franchise 90

Franchise Franchising Loyalty Program Book 90

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary. Have a special for kids.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. Spark Foundry?. Showcase Ads : ?Showcase

Sports 119

Sports Point of Sale Entertainment Customer Experience 119

Open for Business

OCTOBER 20, 2023

It simplifies decision-making for guests and can increase the average order size. If you’re serving alcohol, experienced bartenders are a must, not just for mixing drinks but for ensuring responsible service and setting the mood when people order a drink before taking their seat. Training is non-negotiable.

License 78

License Email Marketing Front of House Seasonal Menu 78