Apicbase

APRIL 11, 2024

The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. Restaurant back office software refers to digital tools used by restaurants to manage back of house operations and administrative tasks. What Is Restaurant Back Office Software?

Operations 52

Operations Back of House Allergens Front of House 52

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

SEPTEMBER 19, 2019

Engineer Your Menu for Profits Menu engineering refers to the actions you take to create a more profitable menu. For a deep dive on how to improve the BOH work environment, read 7 Kitchen Management Tips to Guarantee Back of House Serenity. Help employees achieve a work-life balance.

Management 284

Management Management 2019 Employee Relations 284

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price. Culinary Terms.

BOH 52

BOH Front of House Back of House Point of Sale 52

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. How to Answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. The perceived customer value refers to what customers think or feel they are getting as opposed to the simple function of what they are buying. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. The perceived customer value refers to what customers think or feel they are getting as opposed to the simple function of what they are buying. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Goliath Consulting

FEBRUARY 2, 2021

For example, those in front of the house may be required to have the vaccine, while those in BOH may be allowed to take it or not voluntarily. References. .” Also, if employers have various types of workers, a “hybrid” may work in many situations. How to Get Vaccinated. More Resources. link] [link] [link] [link] [link] [link].

Healthcare 60

Healthcare Food Food Safety Restaurant Law 60

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Refer to your POS reports for understanding the areas that are bleeding money and eliminate them. . Choose a location on the basis of your restaurant’s format. Complex Menu.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu.

Hiring 52

Hiring Employee Relations FOH BOH 52

Rocket Fuel

MAY 1, 2023

Ensure kiosks are user-friendly and strategically placed within your restaurant. Kiosks are also a great tool to overcome the labor shortage —With kiosks in your dining room, you can put more of your staff BOH and allow your customers to self-serve. Kiosks are a phenomenal tool to increasing your average guest check.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Restaurant365

JUNE 22, 2021

Cross-contamination refers to when food becomes unusable during prep or storage because of unsafe practices. In addition, the classic “first in, first out” method, commonly referred to as FIFO, ensures that you are rotating inventory appropriately. Avoid Cross-Contamination That Leads to Food Waste.

Compost 88

Compost Food Waste Front of House 88

Restaurant365

DECEMBER 1, 2021

However, “if a manager decided to deactivate somebody, I can actually reference back to that,” he added. If someone is interviewed but isn’t a good fit for the job, the applicant’s profile can be deactivated so it’s not still in consideration. “Restaurant specific is always a bonus for us,” said Mr. Foust.

Hiring 78

Hiring Demo Communication Back of House 78

Lavu

JANUARY 21, 2020

By showing both the FOH and BOH variable cost to sales ratio, you can determine whether you are under- or over-staffing your restaurant. Some of the other terms used to refer to the profit and loss statement include the P&L statement, income statement, statement of operations, and statement of earnings.

Cash Management 78

Cash Management Point of Sale Information Beverage 78

Restaurant365

MARCH 12, 2021

However, “if a manager decided to deactivate somebody, I can actually reference back to that,” he added. If someone is interviewed but isn’t a good fit for the job, the applicant’s profile can be deactivated so it’s not still in consideration. “Restaurant specific is always a bonus for us,” said Mr. Foust.

Hiring 78

Hiring Demo Communication Back of House 78

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Table Turnover Rate This metric refers to the number of times a table is used during a specific period.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Gourmet Marketing

SEPTEMBER 22, 2021

The site is perfect for advertising BOH and FOH positions. Managers can get more detailed profiles on high-quality candidates that include references, social influence, and referrals. Jobs On The Menu. This site advertises restaurant jobs for thousands of locations throughout the United States.

Hiring 52

Hiring Website Management Advertising Social Media 52

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. POS (Point of Sale) integration refers to integrating a restaurant’s point of sale system with other software and technologies used in the restaurant’s operations.

Point of Sale 52

Point of Sale POS Management Management 52

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

Touch Bistro

APRIL 7, 2021

An employee referral program is a hiring strategy where your current team members refer people they know as potential hires for your team. Consider offering rewards (such as cash, shift preferences, or vacation days) to current employees after a referred candidate has been hired and made it past their first 90 days.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Apicbase

OCTOBER 14, 2022

For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. Franchisee turnover refers to the total number of franchisees who leave within a specific timeframe. Scheduling errors can also account for high labour costs.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Apicbase

JULY 1, 2022

Central kitchens are commonly referred to as central production kitchens, centralised kitchens, central production units or CPUs, commissary kitchens, or prep kitchens. Central kitchens are used to prepare meal components or entire dishes that are then distributed to all the restaurant’s units.

Operations 52

Operations Back of House Front of House Food Supply 52

Touch Bistro

JULY 18, 2021

It’s also common to have other eligibility requirements, like the referred employee must stay with the restaurant for 90 days or longer before the referrer gets to collect the bonus. Free in-house meals. If you do set up a formal employee referral program, make sure you get the word out.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. Some of the features that may be added to the loyalty program include voucher codes, digital stamps and loyalty points, membership levels, and refer-a-friend features. . Front-of-house (FOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78