Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Another bonus?

BOH 78

BOH FOH Point of Sale Back of House 78

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!” Use an inventory management system + other tech.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

Black Box Intelligence

FEBRUARY 18, 2022

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. Data can help you navigate through the complexities of FOH vs. BOH operations. With that information, you can manage and evaluate your restaurant staff more effectively.

FOH 40

FOH BOH Front of House Back of House 40

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. However, BOH technology has long been at the bottom of the list for many operators. Better Integrations with Other Technology. Move to Mobile.

Back of House 208

Back of House 2022 BOH Front of House 208

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

MARCH 25, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. That lesson applies to a restaurant platform irrespective of the size of your operation.

Management 88

Management Management BOH Front of House 88

Apicbase

APRIL 18, 2024

Restaurant reports turn raw data into useful information, helping restaurant managers make better choices. Reports give managers an overview of restaurant operations at a glance and also allow them to search and dig into the details to uncover granular insights about every part of the business. What Are Restaurant Reports?

Operations 52

Operations Inventory Waste Food Order 52

Crunchtime

SEPTEMBER 3, 2020

While food delivery is nothing new, smart phones and the consumer’s desire to move away from the traditional restaurant dining room setting has a created an opportunity for pure-play ghost kitchen operators like Kitchen United , Uber Eats, Deliveroo Editions and others.

BOH 78

BOH Operations Delivery Food 78

7 Shifts

SEPTEMBER 15, 2020

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. That’s where our restaurant management checklist templates come in. Download it for free now.

Management 195

Management Management Download Leadership 195

Modern Restaurant Management

MARCH 28, 2022

Let’s look at some of the challenges facing the industry and how changing trends are helping operators work toward a brighter future. To meet this evolution, restaurant operators are investing in new and reimagined spaces. How is technology shaping the future of restaurants and giving brands a competitive edge?

2022 212

2022 FOH BOH Recruiting 212

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

7 Shifts

FEBRUARY 21, 2023

We surveyed 3,700 restaurant workers and found one of the top reasons they left jobs was a lack of manager recognition. Get input from your team as well, so the decision doesn’t come from management alone. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. However, increasingly restaurants are bringing the BOH to the forefront.

BOH 187

BOH FOH Kitchen Safety Front of House 187

Cheetah

DECEMBER 10, 2021

To many, the difference is small when your operation depends on it. Operators are diversifying oil types and supply sources, while adjusting menus and learning how to prolong fry life. . Operators who relied mainly on this once cheap and neutral tasting cooking oil must now evaluate the alternatives.

Pricing 148

Pricing Operations Food Supply Supplies 148

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Here is some of our advice for restaurant hiring managers during this stressful time of finding candidates. A lot of hiring managers are stuck in an old mindset. Get Proactive.

Hiring 197

Hiring FOH BOH Coaching 197

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Tip management constantly evolves. Tip management constantly evolves. Here's their advice for restaurant operators looking to evaluate their tip structures.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

JANUARY 14, 2021

This report is based on direct feedback from hundreds of restaurant managers, executives, and owners across the United States and Canada. Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly. Hybrid roles outside of the traditional BOH and FOH now make up half of all shifts scheduled.

2021 195

2021 Delivery Front of House FOH 195

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. If you’re using a task management app like 7tasks , ensure that each task is assigned to a specific person to enforce accountability—and have your managers check the task list progress throughout the shift.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

APRIL 3, 2020

Psst, even outside of these extraordinary times, this information is also valuable for any restaurateurs that are looking to optimize their operations and get a handle on what they can and cannot control in order to reduce monthly expenses in their restaurant. For example, you might notice that you’re spending an inordinate amount on napkins.

BOH 368

BOH POS Influencer Point of Sale 368

Crunchtime

JANUARY 29, 2020

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation. Here's how.

Operations 80

Operations Ordering BOH Inventory 80

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

SEPTEMBER 16, 2022

Chef and Co-Owner Neil Kleinberg narrates the BOH action. The team at Bon Appétit placed 11 cameras inside NYC's Clinton Street Baking Company & Restaurant to highlight a typical morning rush at the popular eatery.

BOH 167

BOH Management Management Operations 167

Goliath Consulting

APRIL 10, 2023

From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your way of a successful summer season. An HVAC unit that is operating at sub-par levels can cost up to 50% more than a serviced unit!

Front of House 154

Front of House FOH BOH Back of House 154

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Even though they have ?less

FOH 215

FOH Kitchen Safety BOH Food Safety 215

Modern Restaurant Management

JUNE 7, 2023

In fact, the growth of digital food management solutions from 2021 to 2026 is predicted to be $2.39 It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency.

Food Safety 167

Food Safety Kitchen Safety Food Customer Service 167

7 Shifts

DECEMBER 6, 2023

But other changes are coming soon that will likely affect every restaurant and restaurant group operating in the state. Restaurants and managers don’t own and can’t keep their employees’ tips. In Colorado, restaurants must clearly display a notice if these charges go to the restaurant or managers. What counts as a tip?

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

Crunchtime

NOVEMBER 20, 2019

If you're running a sizable restaurant operation with more than just a few locations, chances are you are already using proven "best of breed" accounting software from a world-class provider. Every quality accounting system will manage your accounting methods, tips, cash flow, and P&L statements.

Operations 60

Operations BOH Cash Management POS 60

7 Shifts

JANUARY 7, 2020

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. According to the Society for Human Resource Management , employee engagement is a measure of a staff member’s volition to go the extra mile, positive sentiments about their employer, and intention to stay with their employer.

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

NOVEMBER 3, 2021

With the potential for serious financial impact, it's imperative that restaurateurs and operators pay attention to the impact cybersecurity can have on your business, and your bottom line. The most important ones for restaurateurs and operators to be aware of are: POS Data. Types of sensitive data in a restaurant. PCI Compliance.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

DECEMBER 6, 2023

But other changes are coming soon that will likely affect every restaurant and restaurant group operating in the state. Restaurants and managers don’t own and can’t keep their employees’ tips. In Colorado, restaurants must clearly display a notice if these charges go to the restaurant or managers. What counts as a tip?

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. After two months, they reopened with just the four main co-founders running the operation. Here’s how they evolved their operations to sustain their business during the pandemic.

FOH 284

FOH Back of House Front of House Point of Sale 284

Lavu

NOVEMBER 8, 2019

As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. Unavoidable Restaurant Expenses. Commissions.

Management 85

Management Management Food Truck Cash Management 85