7 Shifts

SEPTEMBER 15, 2020

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. That’s where our restaurant management checklist templates come in. Download it for free now.

Management 195

Management Management Download Leadership 195

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. We surveyed 3,700 restaurant workers and found one of the top reasons they left jobs was a lack of manager recognition. Get input from your team as well, so the decision doesn’t come from management alone. BOH help them sweep and mop.

Front of House 382

Front of House Social Media Back of House Sports 382

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)? We’re not suggesting that your BOH be chaotic and messy.

Front of House 88

Front of House Back of House FOH BOH 88

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Operations Management. Below are some of the more common areas of restaurant operations management that should be mastered as soon as possible. All tasks in a restaurant are interconnected. Receiving & Storage.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MARCH 25, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

Management 88

Management Management BOH Front of House 88

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Employees must report any symptoms and recent travel to their managers before a shift.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Create a sanitization & cleaning checklist ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

JUNE 8, 2020

Knowing exactly what is expected of you as a restaurant manager can be confusing. As mentioned in The Restaurant Reopening Blueprint : “Restaurant management is a demanding affair; re-opening a restaurant in the face of a global pandemic promises to be complex and challenging… Your experience will be nuanced. Go Digital.

FOH 177

FOH BOH Front of House Employee Relations 177

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Imagine the time and cost efficiencies you could get with a complete restaurant management system.

Management 98

Management Management Cash Management Front of House 98

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. The best way to keep passwords safe is by using a password manager designed for businesses such as 1Password or Dashlane.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

AUGUST 4, 2021

If each of these is clear, communicated, and lived into, it helps everyone make better decisions more quickly. Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.?

BOH 212

BOH Document Training Operations 212

Modern Restaurant Management

AUGUST 4, 2022

"The Bear," a new Hulu/FX program portrays the raw reality of restaurant culture Chefs from around the country have commented to Modern Restaurant Management (MRM) magazine on the authentic representation the show gives of life in the kitchen as a chef. Guests were coming in and requesting the clams we didn't have. Chef Patel.

Back of House 186

Back of House Front of House Communication FOH 186

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Table of Contents.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

PathSpot

APRIL 26, 2024

In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Leading by Example: Management’s Role in Fostering a Clean Culture Demonstrating leadership through personal example is crucial for management to cultivate a clean culture within an organization.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Allergens Front of House 52

Next Restaurants

DECEMBER 18, 2020

And in many cases, wage workers in the service industry, especially bartenders and servers, may earn significantly more money than management. In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.”

Education 102

Education BOH Food Truck Customer Service 102

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Communicate restaurant guidelines and policies. Hands-on menu training and tasting. Review U.S.

Hiring 52

Hiring Employee Relations FOH BOH 52

Bottleneck Management

DECEMBER 6, 2019

Our talented staff shared some of the things they enjoy about working in Bottleneck Management restaurants. 7Shifts, a restaurant manager scheduling and communication platform, shares some hard skills that would be beneficial to restaurant workers. What It’s Like Working in Bottleneck Management Restaurants.

Back of House 60

Back of House Allergens Kitchen Safety BOH 60

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. Finally, we will explore the best alternatives to MarketMan, helping you decide which restaurant inventory management platform aligns best with your needs. It helps you track waste and theft to better control running costs.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Everyone knows that finding top talent fit your culture, training them and retaining them is not only hard work, it’s costly. Reopening Lessons from Two Independent Restaurateurs. Stay in virtual touch.

Back of House 148

Back of House Employee Relations FOH BOH 148

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

JANUARY 29, 2021

What do quality teams need to do to keep up with our new urgent need for tech and other changes to help us through today’s murky waters of standards management? I believe tech, especially quality management software (QMS), plays a big part behind the scenes of restaurants.

Audits 159

Audits Food Safety Kitchen Safety Coaching 159

Restaurant365

MAY 7, 2021

However, the current moment is an unprecedented challenge for managers and operators. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. How can you manage hiring in general, particularly during a talent crunch? million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78