Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. ” 2.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Restaurant365

FEBRUARY 25, 2020

In addition, it’s important to remember that while your profit may be in dollars, your profit margin is your profit expressed as a percentage of sales. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Net Profit Margin.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Restaurant365

NOVEMBER 26, 2019

Automated tracking of sales and taxes. User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations. Cloud-based management. Streamlined inventory management.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click.

Customer Service 227

Customer Service 2020 Social Media Mobile Ordering 227

Squirrel Systems

JUNE 5, 2020

In a previous blog , we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In a Hotel Technology study published in 2018, 74% of restaurant diners order food online or through a mobile app.

POS 52

POS Delivery Ordering Online Ordering 52

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. So here is everything you need to know if you are thinking of getting your restaurant listed on Glovo! Registration and configuration of your Glovo account.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. So here is everything you need to know if you are thinking of getting your restaurant listed on Glovo! Registration and configuration of your Glovo account.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Communicate your distancing requirements with third-party delivery drivers and other suppliers. Managing Food Pick Up and Delivery. Enhancing your health and safety protocols.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Responding to online reviews.

2020 186

2020 Website Management Online Ordering Point of Sale 186

Open for Business

NOVEMBER 21, 2022

This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually. And when you change the menu on your end, it updates on all the delivery platforms at the same time. This scheduling software is user-friendly, mobile, and cloud based.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

Delivery 78

Delivery Operations Insurance Cash Management 78

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Source: OpenTable Blog.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Source: OpenTable Blog.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 177

2020 Franchise Franchising Food Order 177

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Lavu

DECEMBER 6, 2019

POS stands for point of sale. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Cloud-based POS is especially important.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Izettle

SEPTEMBER 1, 2020

Order a contactless card reader for just £29. Order a contactless card reader for just £29. Contactless/NFC payments and mobile wallet usage have both been on the rise for quite some time but the COVID-19 situation will likely take that to new levels, as wary customers do whatever they can to avoid exposure to the virus.

Mobile Ordering 98

Mobile Ordering Point of Sale Online Ordering Small Business 98

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Through online ordering. 1: Skip the Delivery Service. Craving pizza?

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Restaurant365

SEPTEMBER 10, 2021

You’re tracking deliveries, making the most of your food budget, and ensuring your staff is prepared to serve customers. The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste.

Inventory 138

Inventory Management Management Point of Sale 138

Focus POS

APRIL 14, 2020

Currently, conveniences like online ordering and delivery services are most popular. The most successful restaurants leverage historical data from their point of sale system to accurately forecast their labor needs. What’s the secret behind most successful restaurants? Scalable Technology Solutions.

Point of Sale 129

Point of Sale Loyalty Program Customer Service Customer Experience 129

Restaurant365

DECEMBER 12, 2019

From changing the way restaurants order inventory all the way to determining how customers first place their order, technology in restaurants is continuously evolving. An increasing number of today’s guests are fluent in online shopping, customized apps, and the convenience of fast delivery.

2019 88

2019 Technology Front of House Mobile Ordering 88

Restaurant365

NOVEMBER 19, 2019

With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). By integrating POS system with an accounting and scheduling platform, labor and sales data can be used for smart forecasting. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Restaurant365

APRIL 4, 2022

Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. Today, the industry, Smith said, spends anywhere from one to one-and-a-half percentage points more than it did on technology a decade ago. The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Focus POS

APRIL 8, 2019

According to the 2017 COLOQUY Loyalty Census, the top reasons people abandon loyalty programs are: It took too long to accumulate points or earn rewards. To solve this, you can use the data from your point of sale (POS) system to create communications that are targeted to those who will be most interested. Members-only dinners.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

Izettle

FEBRUARY 25, 2021

But behind the acronyms lie incredible solutions to help you manage your business and increase your sales. If so, it’s definitely time to upgrade to new solutions and watch your sales skyrocket. EPOS stands for “Electronic Point of Sale”. The cash register held money, recorded sales transactions and gave change.

Cash Management 52

Cash Management Point of Sale POS Mobile Ordering 52

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. The Foundation will administer the grants, offered on a first-come, first-served basis.

Healthcare 183

Healthcare Employee Relations Online Ordering Customer Service 183

MadMobile

NOVEMBER 10, 2022

In addition, 37% say they ordered online and picked it up in the store (BOPIS). In addition, 37% say they ordered online and picked it up in the store (BOPIS). Getting customers to the store to pick up their orders boosts future sales because 19% who have shopped by BOPIS make an additional purchase when they get to the store.

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

Lavu

DECEMBER 16, 2019

o obtain staff input, or have a contest and ‘voting’ on their favorites. devise how customers will earn points or rewards. o double points for certain days or times when business is typically slow. Restaurants have become tech-savvy by providing an app for their customer base. How to Build a Loyalty Program.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Restaurant365

MAY 22, 2020

At this point, you can also provide your new hires with a total compensation report that breaks down their earnings to give them full transparency of their take-home dollar amount. Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

MBB Hospitality

NOVEMBER 28, 2023

From point-of-sale systems that streamline transactions to inventory management software that prevents wastage, the right technological tools can save time and money. Embracing technology also extends to customer engagement through online reservations, mobile ordering, and delivery apps that cater to the convenience-driven consumer.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52