7 Shifts

FEBRUARY 15, 2022

Check out our blog post breaking these red flags down with what to avoid in a job description. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. Listen to Jensen Cummings' episode here.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results.

SEO 207

SEO Website Management Online Ordering Mobile Ordering 207

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. Pizza chains still getting orders via phone 70 percent of the time.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? And do you have space to put orders before they are delivered or picked up?

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Employee scheduling.

2020 184

2020 Website Management Online Ordering Point of Sale 184

Open for Business

NOVEMBER 21, 2022

In fact, restaurants use an average of 3 technology tools to manage their back offices alone. This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually. This scheduling software is user-friendly, mobile, and cloud based. Agorapulse. Try Buffer or Hootsuite as well.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Prioritize local SEO.

Marketing 88

Marketing Social Media SEO Email Marketing 88

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Cloud-based POS is especially important.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Sling

AUGUST 30, 2021

In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. 2) Focus On Local Customers. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Employees determine the customer service experience in a restaurant. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Restaurant365

DECEMBER 4, 2020

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Employees determine the customer service experience in a restaurant.

2021 78

2021 Operations Mobile Ordering Social Media 78

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Outsourced Delivery Services.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Restaurant Engine

AUGUST 26, 2020

Yet, interestingly, swift growth can be difficult to manage. The most important thing to remember is to manage your fast growth so you don’t damage your overall reputation with slow service or poor customer service. Is all your extra customer service training working? Have a Business Growth Strategy.

Website Management 59

Website Management Customer Service Front of House Customer Experience 59

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. You can easily add a pop-up form on your website for collecting email addresses.)

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

RGU

JANUARY 1, 2020

Content marketing dominates small business marketing strategiesNow: Inbound marketing dominates small business marketing strategiesToday’s buyers are even smarter and more savvy when it comes to purchasing products and services. Most small businesses have plenty of satisfied customers. We don’t want to be sold.

Small Business 52

Small Business Marketing Email Marketing Mobile Ordering 52

Restaurant Engine

JULY 8, 2020

Create an engaged team and watch them provide better customer service. There is the chaotic, very quick lunchtime rush, substitutes on diners’ orders, and things to remember on an ongoing basis. Train your managers so you can develop a company culture of open feedback. Tip #5: Recognize Your Team. To Conclude.

Website Management 59

Website Management Training Customer Service Mobile Ordering 59

Takeaway Solutions

OCTOBER 29, 2018

Best online ordering system for Thai restaurants and why Takeaway is one of the best benefits you can offer your customers. People love ordering their food from the convenience of their home and having it delivered to the door. If you don't currently offer takeaway service, we encourage you to read this article on our blog.

Online Ordering 56

Online Ordering Ordering Mobile Ordering Customer Service 56

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Touch Bistro

MAY 18, 2021

Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more. Before you can start sending emails to customers, you need to find the right email marketing solution for your restaurant.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Instead, you should get your restaurant your own branded, commission-free online ordering system.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers.

Food 87

Food Online Ordering Food Order Customer Service 87

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

MBB Hospitality

MAY 20, 2020

There always were advantages to restaurants offering online ordering. Many people prefer to order online and have their food ready for them by the time they pick it up. Others are shy and would rather order using an app than calling in, so having mobile ordering reaches a broader range of customers.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

Ordyx

JUNE 19, 2019

You must be aware that privacy laws require you to inform employees and customers that there is a camera running. Sales tracking should also have a tab or check management. Think of it this way: Your customers should be able to order from their tables, have the order sent to the kitchen, and then get the check after they eat with ease.

Technology 52

Technology Point of Sale POS Employee Relations 52

24/7 Waiter

MAY 5, 2017

However, getting into the food truck business and being successful at it takes work and planning, particularly when it comes to marketing and management. One of the elements that your food truck needs is a good staff that is friendly to the customers. You Still Need a Website. Make sure you can cater to those mobile users.

Food Truck 28

Food Truck Marketing Management Management 28

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Build a Website and Optimize it. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 168

Healthcare Employee Relations Online Ordering Customer Service 168

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Check for state requirements on your governor’s or state health department’s website. Adhere to protocols addressing the protection of both customers and employees.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142