7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. Welcome the simplicity and efficiency of tableside ordering services. What is tableside ordering? All orders go from a digital device and directly to the kitchen.

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. As a result, between appeasing customers and staff, restaurants are beginning to feel desperate and overwhelmed. Implement Online Ordering—And Run With It.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Focus POS

DECEMBER 22, 2021

Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience.

Management 146

Management Management Loyalty Program Online Ordering 146

Focus POS

JANUARY 18, 2022

Mobile POS. They want the most out of their experience with as little effort as possible. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Incorrect orders. Cheaper than paper kitchen order tickets (KOTs ) and is more environmentally friendly.

2022 78

2022 Technology Loyalty Program 2025 78

The Restaurant Times

NOVEMBER 19, 2020

It is mandatory for restaurants to follow social distancing guidelines and adapt their dining experience. This blog will cover how choosing the right restaurant POS System can help restaurants introduce Contactless Dining. How The Right Restaurant POS System Can Help You Introduce Contactless Dining Seamlessly.

Mobile Ordering 105

Mobile Ordering Food Safety Customer Experience Dine-in 105

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Focus POS

MARCH 24, 2021

5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. Staffing issues like these are why restaurants need to leverage contactless mobile pay-at-table solutions that will allow them to operate with only table runners and kitchen staff. When a customer is ready to leave, they can select “check out” on their device.

Mobile Ordering 88

Mobile Ordering POS Kitchen Safety Customer Service 88

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. By learning from others' experiences, you too can be successful. The solution is simple: Podcasts! 7shifts Restaurant Growth Podcast.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” Illness Resurgence is Highly Likely .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. The overall benefits of a BNG POS System. Having a POS software system in place is a key way of creating immediate and more frequent sales. Mobile payment processing.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Open for Business

NOVEMBER 21, 2022

It integrates with POS systems, banks, and outside vendors. This handy app integrates the likes of Grubhub, Uber Eats, DoorDash, and Postmates with your POS. This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually. Restaurant365. Agorapulse. Keypass.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

OneDine

SEPTEMBER 5, 2023

As the restaurant industry continues to evolve, the adoption of server tablets has become a game-changer, enhancing the dining experience for both patrons and staff. Seamless POS Integration OneDine OTG takes the hassle out of implementation by seamlessly integrating into your existing POS database.

Mobile Ordering 52

Mobile Ordering POS Customer Experience Customer Service 52

Focus POS

AUGUST 6, 2019

In an era of constant connectivity, providing positive customer experiences both online and offline is critical. Here are three reasons omnichannel affects restaurants: Ordering Convenience. Customers expect the ultimate in ordering convenience. Loyalty and Rewards. Consistent Branding. Theory vs. Practice.

Mobile Ordering 74

Mobile Ordering Loyalty Program Online Ordering POS 74

Focus POS

OCTOBER 7, 2019

Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Focus POS

APRIL 8, 2019

When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Before you can give customers what they want, you need to know what they don’t want. Program did not offer rewards the customer was interested in.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

Focus POS

JUNE 17, 2019

What is restaurant point of sale (POS) software? It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Lavu

DECEMBER 6, 2019

What is a POS? POS stands for point of sale. Restaurants normally utilize a POS framework to finish a business exchange. In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food. Outdoor Dining.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Focus POS

OCTOBER 2, 2019

Self order kiosks have slowly been revolutionizing the way many industries do business. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines. Self order kiosks are veritable line-busting machines. Order Customization.

Ordering 79

Ordering Front of House Airlines Mobile Ordering 79

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. The overall benefits of a BNG POS System. Having a POS software system in place is a key way of creating immediate and more frequent sales. Mobile payment processing.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. Integrate restaurant inventory management with your POS system. POS integration can automate steps like uploading invoices, auto-updating ingredient prices, and tracking recipes.

Inventory 148

Inventory Pricing Management Management 148

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Restaurant365

MARCH 10, 2020

With manual ordering, you’re not taking advantage of such time- and money-saving advancements as digital counts, smart ordering and automated vendor invoices. Understanding these important metrics allows you to make more informed supply orders. Set up your POS to Track Restaurant Inventory.

Inventory 103

Inventory Management Management Waste 103

Restaurant365

MAY 16, 2022

Whether they were forced to quit in order to care for children while school was closed or simply burned out and needed an indefinite break, they might now be ready to test out if they are ready to return to work. Make use of mobile platforms. You need them to deliver the same experience as your full-time team. Keep in touch.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Customer behavior isn’t something that will likely change overnight, so a challenge in 2021 will be to instill customer confidence in your business while still maintaining healthy operations.

2021 78

2021 Operations Mobile Ordering Social Media 78

iTab POS

NOVEMBER 11, 2018

According to new research, people have started to look at purchases differently, with them valuing experience more than the physical products themselves. This is the rise of the “experience economy.” ” Studies say that people are more likely to spend money on something if it leaves them with a memorable experience.

Technology 45

Technology Social Media Food Customer Experience 45

Restaurant365

APRIL 4, 2022

That figure is expected to grow as drastic changes in both the industry and consumers push restaurant operators toward technology to help them both improve their operational and financial efficiency while doing a better job at reaching customers across various channels. Live from Austin! The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78