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The Rise of Exclusivity: VIP vs Traditional Discounting

Modern Restaurant Management

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement. Exclusivity can apply to more than just menu items.

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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

Nearly 90 percent of Americans are now using some form of digital payment, and they are engaging with these solutions in various ways, according to McKinsey’s 2022 Digital Payments Consumer Survey. They expect payment-related rewards and loyalty programs every time they transact. What is your payments strategy?

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MRM Franchise Feed: Franchising for Heroes and Shaq-a-Roni for Charity

Modern Restaurant Management

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

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22 Restaurant Advertising Ideas Driving Guests To Tables In 2022

7 Shifts

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Takeaway Ideas For Restaurant Advertising In 2022. Restaurant merchandise allows your brand to be given as a gift - either to or on behalf of some of your restaurant's biggest fans.

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PPP Flexibility, Free Reopening Resources and HungerForce

Modern Restaurant Management

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.