Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Restaurant365

MAY 3, 2022

between February 2021 and February 2022. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience. This can increase efficiency and ease scheduling issues if you experience shortages for a specific role and more work for everyone else.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78