Modern Restaurant Management

MARCH 28, 2022

These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders.

2022 207

2022 FOH BOH Recruiting 207

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

7 Shifts

NOVEMBER 29, 2022

Instead of worrying about making enough tips to make a living, staff could focus on improving the guest experience. To Ji Hye, who came from another industry, it didn't make sense that staff should rely on customers to pay their bills. Take care of your BOH. In 2020, they switched full-time staff to salary instead of hourly pay.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Restaurant365

MAY 3, 2022

between February 2021 and February 2022. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience. This can increase efficiency and ease scheduling issues if you experience shortages for a specific role and more work for everyone else.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: www.food-management.com. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Sling

AUGUST 9, 2023

January 2023 Team Communication: Why It Matters and How to Improve It January 2023 How to Create an Effective Performance Improvement Plan January 2023 Onboarding Checklist: How to Onboard Your Employees the Right Way January 2023 The 34 Most Important Customer Service Skills You Need To Have December 2022 The 37 Best Restaurant Interview Questions (..)

Article 78

Article 2023 2022 2021 78

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78