Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

The Restaurant Times

NOVEMBER 19, 2021

The problem has intensified now that summer has ended and seasonal student employees have returned to school. Reservation software automates this crucial job, allowing the staff to focus on meeting customer demands and working the floor rather than, for example, answering the phone and collecting reservations.

Customer Experience 52

Customer Experience Customer Service Fast Casual Food Order 52

The Restaurant Times

APRIL 12, 2023

In this episode, we welcome Geoff Alexander, President and CEO of Wow Bao and a seasoned professional in the restaurant industry. While AI and online reservations may be convenient, Alexander believes that a human can only handle special requests and personal touches.

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. In 2021, the digitization of the restaurant industry will increase exponentially.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

EATER

JANUARY 3, 2022

A year ago, Amanda Cohen’s restaurant offered only a tasting menu. Worse, this far north, patio season lasts only half the year, at best. Since the pandemic began in March, fast-thinking restaurateurs and chefs have thrown everything at the wall to see what sticks — patio service, meal kits, delivery, and online classes.

Food Truck 117

Food Truck Fast Casual Seating Book 117

Restaurant Clicks

NOVEMBER 2, 2021

Make a Reservation. Pammy’s takes the look and feel of a traditional Italian trattoria and combines it with a New American-style menu. The menu rotates regularly, but if you have a chance, get the sea scallops. The food here is fresh, seasonal, and fantastic. O Ya is reservation-only, though, and they sell out quickly.

Seasonal Menu 109

Seasonal Menu Reservations Back of House Online Ordering 109

Restaurant Clicks

DECEMBER 8, 2021

Kaiseki is a traditional Japanese cuisine that incorporates fresh seasonal ingredients and presents foods in near-natural variations. Online reservations are recommended to be able to access seating. The menus vary depending on the season. Make a Reservation. Make a Reservation. Make a Reservation.

Online Ordering 97

Online Ordering Reservations Seasonal Menu Food Order 97

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Restaurant Industry Consumer Perspectives. In the U.K.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. 23, White Castle added 68 team members to its 25-Year Club, an honor reserved for those who have worked for White Castle for 25 years. New Sites for gfg.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

EATER

APRIL 30, 2021

The pandemic didn’t stop the New York City-based restaurant group from opening new locations of Carbone, Sadelle’s, Parm, and more For restaurants, 2021 has brought some degree of hope. That same month, the group debuted an outpost of its casual Italian-American restaurant Parm at Woodbury Commons, an outlet mall in Central Valley, New York.

Food 101

Food Fast Casual Casual Point of Sale 101

7 Shifts

JULY 6, 2023

What do you reserve your budgets for - to invest in growth in people? During the pandemic, before we opened our first location in July 2021, throughout 2020, it gave me time to pause and think of what type of company we're trying to build, and it was. And I said, 'Wow, I wonder if this would work within fast casual restaurants.'

Customer Experience 195

Customer Experience Employee Relations Fast Casual Hiring 195

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” Burma and DoorDash have rethought the entire Burma Superstar menu and dining experience for off-premises.

Online Ordering 143

Online Ordering Customer Service Food Order Seasonal Menu 143

Modern Restaurant Management

NOVEMBER 19, 2020

SpotOn’s new product leverages reservations management software to record and store necessary contact tracing information, which ensures that if a business needs to alert customers to a COVID-19 event, their contact information is easily accessible. Mood Reimagined. Mood Media launched its Mood Client Support Portal.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Food Truck 147

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. When TSFR sold the Burger King busi­ness in 2015, Laura transitioned to the Director of Learning & Development for Del Taco and MOD Pizza.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Seasonal Favorites.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally.

Fast Casual 112

Fast Casual Customer Service Online Ordering Employee Relations 112

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. percent to a score of 79 (falling below 80 for just the second time) while limited-service (fast food) restaurants dropped 1.3

2020 221

2020 Mobile Ordering Hotels Food Safety 221