2021 Design Guest Recovery Point of Sale 
Modern Restaurant Management
OCTOBER 4, 2021
The data also points to a broken customer arrival experience. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). The State of What Feeds Us. Restaurant apps reign supreme over third-party apps.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Drive-Thrus.
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Modern Restaurant Management
APRIL 20, 2021
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back.
Modern Restaurant Management
MAY 5, 2021
CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.
Modern Restaurant Management
FEBRUARY 1, 2021
This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.
Modern Restaurant Management
JANUARY 15, 2021
This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.
Modern Restaurant Management
MARCH 19, 2021
Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. In this edition of MRM Research Roundup, we feature the impact of third-party delivery in a revealing study from SevenRooms, stats on the pandemic year, the tales told by foot traffic and the increasing popularity of breakfast items. hour in NY).
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