7 Shifts

FEBRUARY 4, 2021

From paper schedules and lineups around the block, to 7shifts and delivery-only doughnuts, it’s safe to say that Beechwood has evolved a lot in recent years—mostly thanks to COVID. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I A match made in doughnut heaven ?? was a pain.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

JULY 16, 2021

We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.

Food Safety 200

Food Safety Document Guest Recovery Download 200

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Rise of Ghost Kitchens.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily.

Management 146

Management Management Loyalty Program Online Ordering 146

Touch Bistro

MARCH 23, 2021

At this point, you’re probably overwhelmed by the many tax incentives and relief programs available for your restaurant, and how they will affect your 2020 taxes – not to mention all the time spent hunting for last-minute restaurant tax deductions. Important Deadlines for Restaurant Taxes in 2021. May 17, 2021. But don’t panic.

2021 52

2021 Cash Management Employee Relations 2020 52

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Traffic growth was -5.1%

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

7 Shifts

NOVEMBER 9, 2022

in 2021 , and it's been on a slippery slope for years. These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. According to a Salescycle report , 50.7%

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 191

Franchise Franchising Fast Casual Point of Sale 191

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 159

2020 Point of Sale Consumer Goods Seasonal Menu 159

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

MARCH 6, 2023

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. Your profit margins should be as high as possible.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Black Box Intelligence

SEPTEMBER 21, 2021

Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. They typically offer counter service, and drive-through and/or delivery services are common as well. These are fast-changing times for all types of restaurants. That’s who we serve at Black Box Intelligence.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-Store Sales Growth Lowest Since February 2021. Traffic growth was -4.8%

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Off-premise Sales and Restaurant Customer Satisfaction. Despite the steadiness of off-premise sales, it’s tied to lower satisfaction. And when customers have a good experience, they spread the word.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders.

2021 177

2021 Guest Recovery 2019 Loyalty Program 177

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Traffic growth was -5.1%

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-store sales growth was +1.6%

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back.

2021 175

2021 Online Ordering Mobile Ordering Guest Recovery 175

Aaron Allen & Associates

FEBRUARY 2, 2019

Delivery-Only Concepts and Dark Kitchens Delivery is one of the most dynamic forces reshaping the restaurant industry. Delivery-only (sometimes referred to as “dark kitchens” where there is no customer-facing location) represents about 3.5% Food Halls Food halls are expanding at a rate 16x as fast as restaurants in the U.S.,

Food Truck 64

Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

MARCH 24, 2020

Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever." This edition of MRM News Bites features the National Restaurant Association, Absolute Brands, Bacardi, Tito's Vodka, Yum! New Level of Hot Dog.

Food Supply 84

Food Supply Kitchen Safety Cash Management Food Safety 84

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 90

Franchise Franchising Loyalty Program Book 90

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 184

Food Safety Mobile Ordering Online Ordering Kitchen Safety 184

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. million tons in 2020 and 12 million tons in 2021. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Mobile Ordering Customer Experience 180

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 117

Mobile Ordering Kitchen Safety Online Ordering Coaching 117

Modern Restaurant Management

NOVEMBER 20, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Brings on Franchise Veteran. California Pizza Kitchen (CPK) today announced the appointment of Giorgio Minardi as Executive Vice President of Global Development & Franchise Operations. and the Grand Sierra Resort & Casino in Reno, Nev.,

Franchise 79

Franchise Franchising Customer Experience Seasonal Menu 79

Perfect Daily Grind

NOVEMBER 25, 2022

Proceeds of sales of Ayantu’s coffee will be used to fund the project. The auction will include 16 coffees, with score points ranging from 86 to 89.25. The coffee chain says the partnership will help to drive its delivery sales and strategy, which grew by 10% during the pandemic. Owner of Um Coffee Co. Tue, 22 Nov.

2022 166

2022 Workshop Certification Café 166

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 148

2020 Fast Casual Food Safety Guest Recovery 148

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 137

Food Tip Distribution Guest Recovery Food Safety 137

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 133

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 133

Perfect Daily Grind

APRIL 29, 2022

National Labour Relations Board files for injunction over firing unionised Starbucks employees. Coca-Cola reports 27% increase in coffee category sales in 2022 first quarter. Sales growth is attributed to the expansion of Costa Coffee outlets across several markets. Dalla Corte debuts in US market. Wed, 27 Apr.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 148

Mobile Ordering Restaurant Law Seating Customer Service 148

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 87

Outdoor Delivery Point of Sale Front of House 87