Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI is a program developed by humans to respond to a set of instructions under specific environments. What are AI and ML? And, restaurants need to adapt.

Front of House 191

Front of House Mobile Ordering Loyalty Program Back of House 191

7 Shifts

JANUARY 14, 2020

Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. It takes a toll on your operational budget and staff morale. How do you recognize a disengaged employee?

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

MARCH 24, 2023

The menu is also a great place to indicate whether you are validated by a third-party program like Gluten-Free Food Service (GFFS), a designation that signals to gluten-free diners that you take their needs seriously and are implementing the proper measures to eliminate cross-contact.

Training 168

Training Front of House Kitchen Safety Allergens 168

Modern Restaurant Management

OCTOBER 11, 2021

With increased talk of COVID-19 vaccine mandates and the rise of the Delta variant , restaurant owners are still adapting their dine-in operations to keep up with the times. As a part of this process, many operators have once again turned to outdoor dining as a lifeline to help recover lost revenue and make customers feel at ease.

Outdoor 187

Outdoor POS Front of House Seasonal Menu 187

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 214

Technology Tip Distribution Front of House Loyalty Program 214

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 177

2022 Hospitality Loyalty Program Point of Sale 177

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). It represents a compact mobile terminal for quick order taking.

Mobile Ordering 187

Mobile Ordering Cash Management Online Ordering Front of House 187

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 195

Technology Loyalty Program Front of House Online Ordering 195

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. We celebrate this as it benefits us all when brands focus on sustainability. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

MARCH 7, 2023

What is a restaurant training program? Many times these operational differences are picked up quickly by a newcomer. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. Showing appreciation to your staff always helps boost morale.

Management 151

Management Management Back of House Customer Service 151

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Excellent service in-house and out-of-house. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. And secondly, talk with your front-of-house staff. Recommended Read : Restaurant POS Systems For Multi-Unit Operations | How to set up your tech ecosystem for rapid growth. Okay, stop right there, if you’ve started googling for a restaurant marketing agency.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. As restaurants cautiously begin to reopen in pockets of the U.S. Forging New Connections.

Supplies 156

Supplies Innovation Food Supply Loyalty Program 156

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. According to the American Academy of Sleep Medicine, 50-85% of adults have nightmares from time to time.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

7 Shifts

JANUARY 7, 2021

To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Why you need a solid restaurant marketing plan You may think you don’t need a marketing plan, and have never created one in the past—so why start now? So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Focus POS

JANUARY 15, 2020

Without knowing the actual ROI, you won’t be able to understand its true value or which operations need to be further improved upon. Here are a few ways you can do this: Streamlined Restaurant Operations. From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all.

POS 151

POS Front of House Loyalty Program Inventory 151

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Cheetah

MAY 11, 2021

To help restaurant operators make the most of this exciting event, here are 3 things you can do to get your business ready for reopening. Local food producers and manufacturing facilities have been operating at reduced capacities and battling employee coronavirus outbreaks. Restaurant Reopening Requirements.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Cheetah

JUNE 25, 2021

If you’re a restaurant operator, you’re probably experiencing the labor crisis first hand. But this is a long road and restaurant operators need solutions now (read our in-depth analysis of the labor crisis or join the debate on Faceboo k for more insight). The problem is not just with hiring. Table of Contents. Hire less people.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! In this way, QR codes not only enhance the dining experience for customers but also help restaurants streamline their operations and reduce costs.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

SpotOn

MARCH 5, 2024

What started as a quest for survival quickly transformed into a front-of-house cluttered with third-party platform iPads—each one a needy baby constantly pinging for attention. Sure, they were first-time business owners during one of the most challenging times to operate a restaurant in recent history.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Open for Business

NOVEMBER 21, 2022

Sit down restaurants have a lot of moving parts, and a POS can be a clear channel of communication between front and back of house. Most POS systems can be lightweight enough to operate out of a truck or cart, allowing these operators to expand their bottom line by accepting credit cards. Quick service restaurants.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. Loyalty programs, for instance, have come a long way from the old punch-cards sub shops used to hand out.

Website Management 163

Website Management Loyalty Program Front of House Point of Sale 163

Foodable

FEBRUARY 9, 2021

ChowNow can provide you with the technology you are looking for—whether it is your own custom-built iPhone restaurant app, an online ordering tablet for your staff to streamline operations, or an integrated online ordering system where customers can order directly from your website.

Online Ordering 98

Online Ordering Ordering Front of House Loyalty Program 98

SpotOn

MARCH 12, 2024

MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. Gigi Cohen is the Director of Marketing for MDP Restaurant Group. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Direct Mail.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 202

Online Ordering Back of House Customer Service Small Business 202

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It makes your day-to-day restaurant operations immensely easy and creates a much better customer experience.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Open for Business

MAY 4, 2023

You can have spectacular house-made charcuterie and a kitchen full of James-Beard-Award-nominated chefs, but the food won’t matter if other pieces of the puzzle are missing. Make sure your staff training program is on point As Massimo Bottura told The World’s 50 Best Restaurants , “The waitstaff are more than 50% of the experience.”

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 122

Front of House Back of House Guest Recovery Loyalty Program 122

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. POS technology is one of the most significant investment decisions that restaurant owners make today.

POS 52

POS Loyalty Program Cash Management Point of Sale 52