Modern Restaurant Management

MARCH 10, 2021

A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. That lesson applies to a restaurant platform irrespective of the size of your operation. The following are features and solutions you should seek in an operational platform. Why would I need a platform?

Management 181

Management Management BOH Front of House 181

7 Shifts

JANUARY 10, 2024

Communication is key — collect feedback from staff about how they want to be compensated. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g.,

FOH 222

FOH Front of House Customer Service Back of House 222

7 Shifts

JANUARY 10, 2024

Communication is key — collect feedback from staff about how they want to be compensated. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g.,

FOH 195

FOH Front of House Customer Service Back of House 195

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

MAY 14, 2024

We figured out that an ESOP committee was a strong engine of communication, and we created one that had three members from each of our five restaurants. One hourly FOH employee, one hourly BOH employee, and one salaried manager.

Sustainability 178

Sustainability FOH BOH Document 178

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

NOVEMBER 29, 2022

Here's their advice for restaurant operators looking to evaluate their tip structures. Keep communication flowing. Ksenia Adams said keeping communication open is vital. Take care of your BOH. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area. Let’s get started! Efficiency.

BOH 109

BOH FOH Front of House Back of House 109

Modern Restaurant Management

MARCH 25, 2021

A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. That lesson applies to a restaurant platform irrespective of the size of your operation. The following are features and solutions you should seek in an operational platform. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Customer communications – Email and Text. Most simply do not have the time needed to research digital marketing strategies, let alone implement them.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

JUNE 15, 2021

Source More Smartly by Linking FOH to the BOH. Smart operators are finding ways to connect supply chain technology with front-of-house demand. Try Different Technologies to Make Operations Super-Efficient. Smart restaurant operators are giving customers samples and recording the data to ask later how they enjoyed them.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

7 Shifts

NOVEMBER 3, 2021

With the potential for serious financial impact, it's imperative that restaurateurs and operators pay attention to the impact cybersecurity can have on your business, and your bottom line. The most important ones for restaurateurs and operators to be aware of are: POS Data. Types of sensitive data in a restaurant.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. This perfectly demonstrates how the industry operated back then. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Chef Patel. Chef Butterfield.

Back of House 184

Back of House Front of House Communication FOH 184

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. Communication In the 7shifts study mentioned above, employees who were at risk of leaving their jobs cited better communication from their managers as a reason they would stay. Everyone is shouting orders and requests.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) and BOH (including cooks, chefs, etc.). This information should be communicated when the guest makes their reservation. Set seating times. I’ve also heard 2 hours which is also very reasonable.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199

7 Shifts

SEPTEMBER 15, 2020

Keeping open communication with your team builds trust and improves your leadership qualities. Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. Download it for free now.

Management 195

Management Management Download Leadership 195

Touch Bistro

MARCH 25, 2021

Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback.

Hiring 52

Hiring Employee Relations FOH BOH 52

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For example, being personable and communicative lends itself much more closely to a server job than a busser job. How to Answer. Mistakes happen.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 398

Management Management Email Marketing Point of Sale 398

Restaurant365

DECEMBER 1, 2021

The process was easy, and “setting up an actual career page is something that’s neat for small operators like myself.” Compared to constantly making phone calls, the ability to text and email communicate through the system to confirm hiring assessments and interviews is time efficient for managers, said Mr. Foust.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

The process was easy, and “setting up an actual career page is something that’s neat for small operators like myself.” Compared to constantly making phone calls, the ability to text and email communicate through the system to confirm hiring assessments and interviews is time efficient for managers, said Mr. Foust.

Hiring 78

Hiring Demo Communication Back of House 78

Sling

JULY 14, 2020

You might even consider making these habits part of your standard operating procedures and including them in your employee handbook. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. That way, everyone abides by the proper cleanliness standards. Front Of House.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Touch Bistro

AUGUST 4, 2021

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster.

BOH 52

BOH Front of House Back of House Point of Sale 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

7 Shifts

MAY 11, 2020

But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. Owned by Toast.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 3, 2022

“Create a space where it's easy to do the right thing because it's established, it's set up for you, you have everything you need at your disposal, and you're focusing on the right things,” explains Laura Bien, Director of Operation Services at Salt & Straw , a 30-location ice cream chain based in Portland. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 8, 2020

.” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. If you haven’t already, prioritize updating your restaurant’s existing policies and operating procedures in writing. Improve Team Communication.

FOH 169

FOH BOH Front of House Employee Relations 169

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. A restaurant management software, at the basic level, is a system that includes all of the operational, and marketing components you’ll need to run your business.

Management 98

Management Management Cash Management Front of House 98

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. One thing that stood out to both operators was how the pandemic forced them to take a hard look at their operations and devise new and inventive ways to become more efficient. . We can apply it to get the numbers up.”.

Back of House 148

Back of House Employee Relations FOH BOH 148

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Berekk Blackwell, President of Daily Jam.

2021 179

2021 Kitchen Safety Food Safety Mobile Ordering 179