Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. Just like athletes – cooks need conditioning. INSTANT FEEDBACK Same with feedback as a “pro”.

Employee Relations 385

Employee Relations Fine Dining Training Communication 385

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

MARCH 8, 2023

This blog was so powerful and resonated with me so much, it is an absolute masterpiece. After planning out an entire day's worth of activities, that involved over 300 people and activities, maps, and communications, Robyn (over the weekend) was able to secure a new venue, send out comms internally and start moving our plan to this new space.

Customer Experience 366

Customer Experience Leadership Employee Relations Blog 366

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. www.harvestamericacues.com BLOG. The most important room in a home is the kitchen. A small step, but a giant leap for any restaurant. ” -Anthony Bourdain. . ” -Anthony Bourdain.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Sling

APRIL 5, 2021

In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? This gives your employees the freedom to work when their motivation is at its highest. Your employees’ motivation depends, in large part, on their health.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

Hot Schedules

JUNE 30, 2021

In a perfect world, you’ve already updated your employee wage rates, but if we’ve learned anything about the last year, nothing is perfect. HotSchedules will never actually change the rate assignment to the employee, so be sure managers or your HR team are updating the employee records. Related Posts. Read More.

2021 88

2021 Employee Relations Retail Hotels 88

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Getting the right employee scheduling app allows you to effectively manage your workforce while giving your team the freedom they need to thrive in the workplace. Employee Communication. b3lineicon|b3icon-user-network|?|User

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

DECEMBER 30, 2020

Restaurants that have customer lists can and should offer email communications (i.e., This can include hours changes or COVID-related protocols, information about how the business is doing and promotions or discounts, which can be shared “virally” to generate new or repeat business. Existing Customer Engagement is Critical.

Loyalty Program 203

Loyalty Program Email Marketing Online Ordering Employee Relations 203

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Optimize employee productivity using a manager log.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Optimize employee productivity using a manager log.

Management 142

Management Management Employee Relations Communication 142

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Dan stated, “We have been in constant contact with all of our employees, checking in on them multiple times a week to see how their unemployment benefits are working out, if they have another job, and if they have the desire to come back.

Back of House 148

Back of House Employee Relations FOH BOH 148

Hot Schedules

JULY 26, 2021

Managers need to understand which employees have scheduled overtime as well as the extra associated costs for each day and week. Managers need to review actual employee hours plus how much is scheduled, then the date and time that the overtime could potentially start. Understaffing can lead to employee burnout. Alarm Bell.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Bingage

APRIL 5, 2020

Related Read: Factors that impact a restaurant success. Related Read: Important Restaurant industry stats (updated). Communicate efficiently. Communicate with your customers during the crisis time. Communicate what changes you are doing amidst Coronavirus crisis. Share good thoughts with them.

Marketing 95

Marketing Social Media Employee Relations Email Marketing 95

QSR Automations

APRIL 29, 2024

ConnectSmart® Host gives restaurant hosts the tools they need to simplify the waitlists and the reservation process, which in turn, keeps everyone updated in real-time by communicating instantly with servers. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Bingage

JUNE 4, 2020

Related Read – How to Provide Online Food Delivery During COVID-19? Related Read – How COVID-19 Will Change Consumer Eating Out Habits? Communicate with the Staff. As restaurants will be open after a long time, then it’s a primary task of you to communicate with your employees.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

Back of House 147

Back of House Employee Relations POS Government 147

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. For more information on writing a business plan for a food service establishment, check out this article from the Sling blog: Restaurant Business Plan: What To Include, Plus 8 Examples. your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Related Read: 10 Benefits of Having a Customer Loyalty Program in Restaurant. Or any special occasion. Rewards encourage customers to keep coming back again and again.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Hot Schedules

MARCH 23, 2020

Dollar Tree – Dollar Tree will be hiring approximately 25,000 employees, according to Marianne Wilson at Chain Store Age. Walmart – Walmart will be hiring 150,000 employees and plans to implement parking lot virus testing, according to Bloomberg. Related Posts. Published March 20, 2020). Published March 20, 2020).

Hiring 148

Hiring Employee Relations 2020 Magazine 148

Hot Schedules

JANUARY 27, 2021

Employee benefits services. Employee benefits services. This co-employment model establishes your workers as employees of both your business and the PEO, allowing you to distribute employer responsibilities between you and the PEO. What is a PEO & How Can It Help Your Business? Learn everything you need to know about PEOs.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Hot Schedules

APRIL 29, 2020

Helping to answer your questions around new HR and payroll-related funding and guidelines. W ith all the COVID-related news regarding restaurants, it’s not surprising to discover that many people have questions. This temporary “re-classification” does not apply to employees either laid off or put on furlough. Related Posts.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

Hot Schedules

MARCH 16, 2020

Communication and education are vital to keeping your diners and employees safe amidst the spread of this disease, which is already having a huge impact on the restaurant industry. . We understand that this is an incredibly difficult time for everyone in the restaurant community. A Message on Coronavirus (COVID-19).

Food Safety 135

Food Safety Communication Insurance Employee Relations 135

Hot Schedules

APRIL 1, 2020

The series includes videos on the following topics: Communication Tools – Configure HotSchedules preloads and messaging to work for you. Learn how to adjust privacy settings, stay in touch with inactive employees and use preloads in Above Store Console. Find the first round of quick instructional videos below: Communication.

Operations 78

Operations Employee Relations Education Inventory 78

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Related Posts. read more.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Restaurant365

JULY 24, 2020

The focus of this blog post is to help existing restaurants launch their own ghost kitchens. Choosing between in-house delivery, third-party delivery apps or a combination requires an understanding of related costs. Many employees do not feel safe coming back to their restaurant jobs because they don’t feel safe.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

MAY 7, 2020

With 67% of restaurant employees on furlough, managers will likely need to do a little bit of housekeeping in HotSchedules to get back up and running. Your employees could simply be inactive or maybe they need to be “rehired” and added back into HotSchedules and your POS. Related Posts. This is How You Gift a Plate.

Employee Relations 78

Employee Relations Blog Customer Service POS 78