This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.
Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. You walk into your favorite restaurant, but there’s no human host to greet you at the door.
However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Put weatherproof seat cushions on chairs to make them more comfortable for guests. Sometimes they even have to wait for the POS, because other servers are putting in their orders.
The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? Rewarding customers for ordering direct creates long-term habits that boost your sales.
Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. The result?
“Online ordering, whether through our own app or third party providers, continues to grow by leaps and bounds. For example, since they are seeing more-frequent larger parties they opted to have fewer booths that tend to seat only four. The bars can seat up to 18 people.
These programs fill seats in the short term but don’t build the kind of attachment that keeps guests coming back. Today’s diners want to one-tap everything, from ordering and paying, to hitting repeat on their go-to meal. But here’s the thing about predictable rewards: They train guests to wait for discounts.
Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. Size of restaurant in 2020: 850 square feet, 24 seats (20 dining room, 4 bar) Size of restaurant now: 4,700 square feet, 56 seats (48 dining room, 6 bar, 2 ADA bar) On finding a space We didnt think we needed over 4,500 square feet.
Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Online ordering and delivery apps. Here is an example of a restaurants branded app.
Small dining rooms feature dim lighting, vintage decor, and closely spaced seating that fosters conversation. Tech-savvy tools: Online reservations and ordering streamline service for busy guests. This intimacy creates a sense of belonging that turns dining into a personal, almost home-like experience.
Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Are labor costs too high? Do you lose money due to food waste? The best tech investments solve real problems.
The majority of operators say increasing traffic on-site and getting diners back in their seats will be more important to their restaurant's success in 2025. Restaurants aim to attract more in-person diners. This is especially important to 90 percent of fine dining operators and 87 percent of casual dining operators.
Keep the design simple, use high-quality images of your food, and include strong calls to action (like “Book a Table” or “Order Now”). You can send special offers to repeat diners, while promoting delivery options to those who have used your online ordering system.
They appreciate restaurants that use AI and data analytics to anticipate their needs, remember their preferences, and offer seamless ordering processes. It allows for placing orders by seat, course, and shared items for the table with a full graphical floorplan, significantly speeding up the ordering process and reducing wait times.
Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. On updating the concept We had to take out a big portion of the seating to build the coffee counter. The inside space lost about 24 seats, but at the same time, we had a streetery that added back all of those seats and more.
What if youre seated next to someone who sucks? But no, the worst part is that I was seated next to him. Its one of those phrases that emanates profundity but ultimately is devoid of much meaning; food brings people together because usually you have to be where the food is in order to eat it.
Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Popeyes (up 4 percent to 75) looks to build on gains by rolling out its “Easy to Run” initiative to standardize processes, improve order accuracy, and reduce wait times. Every aspect receives a score of 81 or higher.
Guests spending hundreds of dollars for a memorable meal and making reservations months in advance just to garner a seat. If you want to exude excellence in your taqueria then you will grind the dried corn to make your own masa and shape it with care, rolling or pressing it into perfect corn tortillas, and griddle them to order.
The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.
While this becomes harder to maintain as businesses expand, there are plenty of things you might look to do, from remembering the names or orders of regular patrons, to providing unique recommendations depending on the diners’ preferences.
Monitoring your COGS helps you spot food waste, theft, over-ordering, or supplier price hikes before they eat into your gross profit margin. A higher table turnover rate means youre serving more guests with the same seating capacity, which can increase revenue without raising costs. The result is your AOV.
Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. The ambiance should be inviting, with appropriate lighting, music, cleanliness, and decor that aligns with your restaurants theme. Provide digital menus or physical copies that are clear and well-designed.
With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Leave us a review on Google!
While swicy took the front seat this year, Rubix’s proprietary research found that 5 percent more Gen Z respondents reported having frequent sweet and salty cravings over sweet and spicy. The day of the women’s singles finals on September 7th, tennis racket orders spiked 116 percent as consumers tapped into their inner athlete.
One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. If your food quality, service, and overall experience stand outincluding things like a sleek restaurant website that makes ordering easyit all contributes to an elevated experience.
For example, they may focus first on customer-facing tasks like seeing to it that food orders are prepared and served on time, as this directly impacts customer satisfaction. 34% of restaurant customers have noticed longer order processing times, which should alarm any good manager.
From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Bonus points if the interface is also customer-friendly, especially if you plan to use tablets for self-ordering or digital menus. Its a nightmare. Clean, simple, and way less stressful.
You can’t control your online reputation if you’re not in the driver’s seat. And if you offer direct online ordering , make sure the link works, and the info matches your listing—an outdated menu or broken order button can cost you the sale. Follow this link , find your listing, and claim it.
The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.
The relaxed setup with indoor and outdoor seating makes it a popular stop for both locals and visitors. Located off State Road 206, this small shack keeps things simple with outdoor seating and a focus on quality. Located right off the Pinellas Trail, it offers walk-up service and outdoor seating that gives it a relaxed, local feel.
Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. Then, you might want to consider offering order and pay at the table technology.
How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively. Consider the placement of your host stand, too.
Takeout Specials Super Bowl Sunday is a peak day for takeout orders, so be sure to offer a dedicated takeout menu for those who prefer to enjoy the game at home. By using a platform like TouchBistro Online Ordering, you can streamline orders, avoid third-party commissions, and handle more orders efficiently.
Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Provide space for seating, tasting, and entertainment. Has your restaurant hit a plateau? Does the energy feel flat, and the customers look bored.
Catering to solo diners is more just than seating them as restaurants would any other customer. It’s easy to assume that a single diner is not going to bring as much revenue (or tips) to the table, but solo diners also have great flexibility in what they choose to order and the pace at which they dine.
Plus, with integrated online ordering and built-in marketing automation tools , Gordon’s saving over 2 hours a week and increasing daily sales by up to 25%. With soup season in full swing and a newfound ability to manage her operation with ease, Gordon is looking toward the future. Soup’d Up is just the start.
Like many successful restaurant brands, fast casual restaurants offer online ordering, delivery, and custom-branded apps, using these tools to grow and connect with their customer base. For fast casual guests who prefer on-premise dining, they'll find limited seating options and a pared-back dining room.
As a data integrator and solutions provider to tens of thousands of quick service restaurants representing hundreds of brands, Delaget has a front seat to AI innovation in the industry (and a vested interest in helping make these solutions work for our customers.) What items should be on the menu in what stores?
Garaku, a kaiseki experience; Ibushi a robata restaurant; Omakase, eight-seat chef’s table experience; Five, a modern European/Japanese fusion menu; Whisky Thief bar; and Dear Florence patisserie. It is street & food truck-influenced food moving into bricks and mortar. The Bristol in Sydney – newly renovated from its pub days.
This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6
17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example. By Lisa Jennings on Jun. Photo courtesy of Greenlane.
One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.
Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Whenever possible, use the same vendors — this ensures consistency in product quality and allows you to negotiate better rates for larger orders.
Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Here are five key features that can help: Mobile Ordering : Speeds up order placement by letting customers order via their smartphones. times faster than traditional methods.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content