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Use checklists, digital training modules, or a “welcome packet” that covers everything from uniform policy to safety protocols. Make sure your managers know that seasonal team members deserve the same support and recognition as full-time staff.
Whether scaling a single concept across new locations or managing multiple brands under one roof, the ability to deliver training that scales without becoming generic is mission critical. Use tools like your point-of-sale (POS) or learning management system (LMS) to connect the dots between learning and results.
By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. This means a uniform organizational structure and better decision-making.
Dynamic QR codes exemplify this approach, serving as a standardized solution that can instantly connect diners with menus for easier ordering, customer receipts for faster checkout, and loyalty rewards for return visits — all while maintaining consistent experiences across every location through centralized management.
The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement. Strategic use of color should inform uniform design decisions.
” Guests are not really avoiding eggs due to bird flu concerns, Ed Powers, Director of Operations at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. Other things to do: manage food waste and examine your P&L. "It's
Focus on areas like uniforms, necessary repairs, and maintaining cleanliness. This valuation also assumes you have a single location without the infrastructure to manage or scale multiple units. That will open up SBA financing for the buyer and make your business more attractive to sell.
” Guests are not really avoiding eggs due to bird flu concerns, Ed Powers, Director of Operations at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. Other things to do: manage food waste and examine your P&L. "It's
For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. The work doesn’t stop with launch though.
Additionally, having uniform policies will help with fraud detection and prevention. The restaurant staff needs to know what fraud looks like in their industry because it isn’t always easily recognizable. Having a clear refund policy can help staff detect suspicious behavior.
The new location should reflect your brand values in every detail, from the signage and interior design to the uniforms and playlist. If possible, involve them in decisions like layout changes or new uniforms. Is your restaurant casual and quirky? Elegant and upscale? Family-focused or foodie-forward?
In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.
Cloud-Based POS Systems are transforming how restaurants operate by enabling remote management, faster updates, and seamless integration with other tools. From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond.
I feel this pride every time I step into the chef’s uniform and look in a mirror. [] WE ARE ABLE TO DO SOMETHING IMPORTANT AND MAKE PEOPLE HAPPY: And I am grateful for the opportunity to bring a smile to guests’ you join us for a meal. They have taught me far more than I have ever been able to pass onto them.
When these elements are in place, managing significant growth becomes much more feasible.” Technical training, digital process knowledge, and some flexibility in managing new tools are key.” These capabilities have made training production roasters easier than ever before, allowing businesses to manage labour costs more closely.
For franchised businesses, success is largely driven by uniformity; when one location falls short, it impacts the reputation of the entire brand. Through regular, unannounced visits, mystery diners assess operations and identify areas where additional training or support may be necessary.
Improves Operations : Smarter inventory and menu management. Real-time menu management allows restaurants to adjust prices, remove items that are out of stock, highlight daily specials, or tweak descriptions across all platforms with ease. Rely on inventory management tools to avoid running out of popular items.
Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Pest control, linen and uniform services, grease trap cleaning, and security guards.
You’ve still got to manage the screen time and your budget and your brother/aunt/sibling-in-law/stepmother’s expectations, all while finding the time to deck the halls and light the menorah and bake the cookies and attend the holiday concert at school and wrap the gifts. Everyone’s feeling antsy and cooped up.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Dining out is often a splurge occasion, yet today’s restaurant patrons are finding more options to balance their choices and manage indulgence.
When sponsoring, make sure your brand is well-represented, which includes placing your restaurant's logo on team uniforms, banners at games, or mentions in event programs. Our team management software makes scheduling and assigning duties more efficient, keeping your team aligned and ready to execute your strategies.
Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. These features help ensure a safer and more efficient workflow.
It’s also important to bring the brand to life in real-world contexts like menus, uniforms, and signage, making it easier for the team to see how it actually works, not just how it looks on a screen. Shared boards allow clients and designers to react to visuals intuitively, even when they don’t speak in formal design language.
Restaurants with top recipes and branding will fall short without a well-managed staff. For example, having a team member trained and dedicated to managing the supply chain ensures you always have the right ingredients on hand without overstocking or running out during a rush. Effective scheduling is a cornerstone of staff management.
What about the bulk of the market in the middle? Declining average spend, uptake and frequency reflecting about an overall 2% decrease. The good news is that won’t be felt by all, not uniformly across all the categories and individual F&B operators.
Aurélien Fouquet , the company’s owner and managing director, says that grinder technology has advanced significantly within the last few decades, coinciding with the rise in global espresso consumption. Newer models often include integrated scales and systems to manage heat and grind retention.
Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. This lack of efficiency results in higher operational costs, limits revenue opportunities, and reduces profitability.
Types of Employee Turnover Voluntary vs. Involuntary Turnover Controllable Factors You can stop some folks from leaving with better management practices , sweet compensation packages , and a dash of good old respect. New managers? Management Practices Bad bosses are like rotten tomatoes they spoil the bunch.
Its very important that you and the people managing your social media understand the principles of Instagram-worthy plate presentation. When drizzling or making dots, use squeeze bottles to apply sauces in artistic drizzles or uniform dots. You want to focus on more than making your food look pretty.
Ethiopia set a uniform cherry price at the beginning of the season, for instance, which allows exporters to offer a relatively lower price compared to the price hike in the commodities. The implications of C price fluctuations can also vary between producing countries. With smaller, incremental hikes, such as US $0.25 or US $0.50
Despite its small footprint, it still manages to pack in air frying, baking, and broiling functions, making it a solid all-in-one option for people who dont have room for multiple appliances. I dont know how to explain it exactly, but I always picture the Balmuda wearing a tiny little uniform, offering friendly service with a smile.
Business operators have to quickly adapt to find new ways of managing cash flow and tight profit margins while maintaining, or ideally improving, the quality and diversity of their offerings. Balancing price with quality Roasters everywhere now face the difficult decision of balancing price hikes with retaining customers.
I managed to keep that to myself, distracted as I was by the perfect chicken and otherwise charming company. I tried to concentrate on the conversation but all I could hear was the line from the Caddyshack golf club dinner scene where Judge Smailss uncouth nephew turns to the woman on his left and asks, Are you gonna eat your fat?
Despite its small footprint, it still manages to pack in air frying, baking, and broiling functions, making it a solid all-in-one option for people who dont have room for multiple appliances. I dont know how to explain it exactly, but I always picture the Balmuda wearing a tiny little uniform, offering friendly service with a smile.
This is great news if you’re a restaurant owner or manager. Other visuals: Pay attention to your signage and uniforms, too. Don’t complain about your new visual identity, such as your new logo or uniforms. According to a recent report , restaurant sales are projected to grow to more than $1.5 Restaurant Web Design, Made Easy.
I recommend a stand mixer not just because its easy, but also because if youre kneading by hand, its actually going to get a little bit too sticky and youre going to find that you need to add too much flour to make it manageable, she says. I can confirm that using the stand mixer made the process very easy.
Employers must continue to pay attention to granular issues affecting their employees and ensure management, human resources and ownership are all listening to employees, addressing concerns as they arise and taking appropriate action. Managers and supervisors are on the front line every day.
“For those seeking to brew coffee of the same quality that baristas prepare in coffee shops, a semi-automatic espresso machine became an essential choice,” says Levy, the product design manager at Meraki , an award-winning home espresso machine manufacturer.
The manager asked if they had a washing machine and shared the location of the nearest dry cleaner. The solution was to figure out an exception to the uniform policy or a creative payment plan and get them a new apron. Listening gets you closer to understanding, but then you need to take it further and ask open-ended questions.
Managing temperature. Its made my loaves more predictable, tangy, and uniform needless to say, I wont be returning to the whims of Mother Nature. That doesnt mean youll get Instagram-worthy loaves by randomly combining flour and water and hoping for the best. The real key to successful loaves?
There’s an undeniable significance in meticulous financial management, especially in the restaurant industry. These professionals also help in planning budgets, managing cash flow, and making critical financial decisions. The role of a restaurant accountant in London extends beyond just balancing the books.
Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. The Best Restaurant Inventory Management Software. Choose The Right Inventory Management System. The Basics of Restaurant Inventory Management.
Your Staff Uniforms. Staff uniforms don’t need to be complicated. But, it is important to think about your brand and make uniform choices that support your brand personality. Provide a uniform apron to be worn over neutral clothing of the server’s choosing. Your staff is the living embodiment of your brand.
But the only thing harder than managing one delivery system is simultaneously managing two. By using these tips, you can learn how to successfully manage both your in-house and third-party delivery. Monitor Order Sources. It’s crucial that you know where every online order is originating from.
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