Revolutionizing Dining: The Future of AI in the Restaurant Industry

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. 

AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly. It can make customer experiences more consistent and predictable, minimize human error, and reduce operating costs. Restaurant owners agree, as nearly half of hospitality operators in the U.S. and Canada said they planned to utilize some form of automation technology. 

AI is continuing to evolve with new capabilities seemingly by the day. With that in mind, here’s a closer look at some of the ways restaurants will use it in the near future.

Interact with Customers Using Voicebots and ChatbotsRestaurants like Taco Bell, Chipotle, and Domino’s, are beginning to implement AI-powered voice and chatbots to take orders, make recommendations…