EATER

APRIL 30, 2025

. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Serving 265

Serving Fine Dining 2025 Employee Relations 265

Modern Restaurant Management

MARCH 11, 2025

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Perfect Daily Grind

JULY 15, 2025

This requires hiring individuals who align with a brand vision and investing in comprehensive training that goes beyond technical skills. Start from the beginning The hiring process sets the foundation for long-term success. Our head roasters and sourcing leads began as baristas,” Evani shares.

Hiring 80

Hiring Customer Service Customer Experience Communication 80

Modern Restaurant Management

JUNE 16, 2025

restaurants that import critical goods from abroad should determine if it is possible to source these goods domestically or to vertically integrate their supply chains to produce these goods domestically themselves. .” Higher tariffs will certainly cause prices to rise for U.S.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

MAY 13, 2025

It’s up to us whether we whine about it or choose to understand the source of these shifts and work with this new cohort to make things better for all of us. This is nothing new — each generation is shaped by different world events, technology, and cultural shifts. Workplace expectations should evolve.

Leadership 282

Leadership Hospitality Coaching 2024 282

EATER

MAY 28, 2025

. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating 225

Seating Back of House 2025 Presentation 225

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.

Management 147

Management Management Equipment Hiring 147

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. How to Solve It : Hire with retention in mindlook for candidates who fit your restaurants culture, not just the job description.

Operations 195

Operations Management Management Front of House 195

EATER

APRIL 8, 2025

Amish people use less technology, speak Pennsylvania Dutch, grow more of their own food, and are more conservative; theres a tendency amongst the Amish to not travel by plane, taking horses and buggies, hired drivers, or trains instead. I just love the train, the scenery, and the traveling, and the people. its just relaxing, says Leon.

Training 273

Training Food Travel Social Media 273

Perfect Daily Grind

JUNE 13, 2025

JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. This marks the chain’s first significant update since 1995 introduces refreshed signage, marketing assets, and a people-first tagline, highlighting community engagement, sustainability, and farm-direct sourcing.

2025 158

2025 Point of Sale Café 2024 158

Lavu

JUNE 26, 2025

Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. For you to successfully manage accounting in your restaurant, you may consider hiring a restaurant accountant or investing in restaurant accounting software. So, what is restaurant accounting? Your accountant.

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

MARCH 11, 2025

Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent. We were a sourcing and hiring platform for restaurants. Hiring for restaurants was a challenge to say the least.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

SpotOn

JUNE 17, 2025

Online ordering not only serves as an additional stream of revenue alongside traditional in-house ordering, but for many restaurants, it has become their primary source of revenue in this digital age. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

Lavu

JULY 4, 2025

Your POS system becomes the brain of your company and the source of all information. However, it means you will need to juggle multiple software systems and you will need to train new hires on multiple tools. With Lavu, you can set up a system for employees to clock in and clock out at work.

POS 78

POS 2025 Front of House Back of House 78

Paper Chase Accountancy

JUNE 30, 2025

From the fundamentals of bookkeeping to hiring the suitable professionals, we’ll explore the necessary steps in the process. Hiring professionals with expertise in hospitality accounting can provide tailored services, navigate industry complexities, and manage complex tax structures. Let’s proceed to uncover that secret.

Bar 82

Bar Cash Management Hotels Inventory 82

Lavu

JUNE 6, 2025

You could even get a tax credit for using alternative energy sources like solar power. Additionally, you can explore alternative protein sources such as legumes, tofu, or textured vegetable protein. This can be particularly helpful during peak times or unexpected rushes, allowing you to avoid the costs of hiring additional help.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. By simplifying the hiring process, technology is not only saving the operator time and money, it is also enhancing the candidate experience.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Perfect Daily Grind

JULY 18, 2025

The Omaha-based roaster and retailer hired advisers to evaluate a potential sale or merger of its roughly 445 outlets across the Midwest, seeking capital for further expansion amid intensifying competition. Top stories of the week Mon, 14 Jul – US drive-thru chain Scooter’s Coffee reportedly exploring US $1bn sale.

Café 92

Café 2025 2024 Events 92

Perfect Daily Grind

JULY 4, 2025

The pods are compostable in commercial facilities, and the beans are sourced from cooperatives in Colombia, Ethiopia, and Yunnan. Jakarta, Indonesia) Wed, 2 Jul – Starbucks refines hiring process to target top baristas. (Seattle, Washington, US) Mon, 30 Jun – Mad Coffee enters premium instant segment.

Pricing 77

Pricing 2025 Café 2024 77

Lavu

JULY 18, 2025

Solid Financial and Budgeting Plan: Have a plan to budget for all your needs, from your restaurant POS to where you’ll source your tomatoes. Next, write a detailed restaurant business plan , secure financing, choose a location, register your business, and hire staff.

2025 78

2025 POS Small Business White Paper 78

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

DECEMBER 17, 2024

Younger generations are increasingly favoring restaurants that prioritize sustainability… local sourcing, reducing food waste, energy efficient operations. Eco-Friendly (another thought) I think generationally also we can add the emphasis on eco-friendly. The other element would be plant-based foods.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

FEBRUARY 13, 2025

However, critical issues continue to challenge small businesses sourcing materials and selling overseas. What is clear is that business owners will be watching these developments closely as they will impact inflation, the cost of capital, the cost of goods sourced overseas, and overall economic demand. Which Are Likely to Struggle?

Small Business 221

Small Business 2025 Healthcare Consumer Goods 221

EATER

APRIL 4, 2025

Weve stopped any hiring, and were slowing down. We try as much as we can to source locally, because thats really the only cost-effective way to do it. But a lot of the ingredients I source from Sri Lanka are what make us special. Theres no way to get kithul or Ceylon cinnamon from an American source.

Food 266

Food Consumer Goods Food Supply Point of Sale 266

EATER

APRIL 30, 2025

Accounts vary widely, but most sources agree Carme was born to a large, poor family in Paris. According to some sources, around the turn of the century Charles Maurice de Talleyrand-Prigord (Talleyrand), Napoleons chief diplomat at the time, hired Carme to work under his personal chef. Others say he died while on the job.

Fine Dining 261

Fine Dining Book Document Uniforms 261

Paper Chase Accountancy

MAY 23, 2025

It’s not uncommon for hotels to juggle multiple income sources, from room bookings to event rentals and food services, making it easy to lose track. Mismanagement of revenue streams, for example, can lead to a snowballing cash crunch. Inaccurate forecasting is another pitfall.

Hotels 52

Hotels Hospitality Cash Management Restaurant Law 52

Paper Chase Accountancy

JULY 9, 2025

For a restaurant emphasizing quality ingredients, the COGS percentage reflects the focus on sourcing better products than a typical QSR, while still aiming for efficiency. Balancing ingredient costs with efficient labor is key. This is due to more promotions, VIP guests, or complimentary drinks given to drive loyalty.

Hospitality 52

Hospitality Fine Dining Fast Casual Loyalty Program 52

Chowly

MAY 21, 2025

By consolidating over 10 tools into one systemmenus, listings, ads, pricing, POS integrationwe help independent restaurant operators cut costs and reclaim third-party revenue without hiring more staff. Learn how the Chowly Platform helps reduce costs Source: Kelso, Alicia. Nations Restaurant News, May 19, 2025 2. No manual work.

2025 45

2025 Online Ordering Sourcing Equipment 45

Apicbase

JULY 16, 2025

The tech a company uses has become a factor in hiring conversations. Jonny Stevens Hospitality industry consultant Technology has become a factor in hiring conversations, especially for senior roles, notes Chris Fletcher , founder of Tech on Toast. The technology used influences whether people want to join or stay with a business.

Hospitality 52

Hospitality Back of House Front of House Technology 52

Restaurant Business

JULY 11, 2025

A classically trained chef, McIntyre will help shape the evolution of the chain’s menu, as well as sourcing ingredients, optimizing vendor relationships and streamlining inventory. In addition, Beans & Brews has hired Carrie Cohen as senior manager of digital marketing.

Leadership 175

Leadership Hotels Food Supply Email Marketing 175

Modern Restaurant Management

NOVEMBER 27, 2024

Pain points include: Food Cost Inflation : More than a quarter (26 percent) said that food costs have been their biggest source of financial strain this year. Beverage-only mornings sourced from home/retail have grown by 16 occasions per capita since 2020 and will remain a key area for growth through 2027.

2025 221

2025 Loyalty Program 2024 Back of House 221

Paper Chase Accountancy

JUNE 27, 2025

Key features that set hospitality accounting apart include: Catering to unique revenue streams : Unlike traditional businesses, hospitality firms have multiple sources of income that need specialized accounting. Access to Expertise : Businesses gain access to expert accountants without hiring full-time staff.

Cash Management 82

Cash Management Hotels Restaurant Law Customer Service 82

Modern Restaurant Management

AUGUST 24, 2022

Utilizing co-sourcing, restaurants, restaurant software providers, food distributors, or suppliers of any size can take advantage of the global talent pool at a scale that makes sense for them. Payroll processing and benefits administration are easy roles to fill using co-sourcing. Hire an outsourced employee to help.

Sourcing 450

Sourcing Social Media Front of House Customer Experience 450

Modern Restaurant Management

MAY 20, 2020

I know how hard it is to stay in business, how slim the margins are, and especially how difficult it is to hire and take care of the employees that keeps the business alive. Each of these factors mean restaurant owners may have to hire — and hire fast. Automate Your Hiring Process. Leverage Referrals.

Hiring 563

Hiring Reference Advertising Management 563

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. How to avoid.

Hiring 514

Hiring Recruiting Employee Relations Mobile Ordering 514

Modern Restaurant Management

APRIL 9, 2021

In businesses with high turnover – think, food or retail – managers spend a good portion of their time on hiring. The more efficiently and effectively they can hire, the less money and time they’ll spend, and the lower their turnover will be. Hires happen in days, not weeks. Time-to-hire. Cost per hire.

Hiring 474

Hiring Management Management Retail 474