Complicated Hiring Practices Drive Candidates Away. Make Them Simple | Modern Restaurant Management | The Business of Eating & Restaurant Management News

Hiring remains a significant challenge for the restaurant industry. According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention.

Hiring is difficult enough. There’s no need to make it harder by creating barriers to applying. Hourly hiring is traditionally a complicated process – requiring applicants to create accounts, navigate clunky job websites, and fill out paperwork. The time-consuming and tedious process is driving away good candidates.

People want a simple, straightforward process to getting hired. It’s time for companies to deliver.

Create a Mobile Application ExperienceEliminate the extra steps and meet candidates where they are. These days, you’ll find them on their phones: Pew Research reports 84 percent of Americans own a smartphone. This technology opens up an easy path to connect with…

Josh Secrest

Josh Secrest is vice president of marketing and client advocacy for Paradox. Josh Secrest is the VP of marketing and client advisory for Paradox. In his most recent role as Head of Global Talent Strategy at McDonald’s Corporation, Secrest helped design people programs and experiences to support internal and external talent for McDonald’s corporate offices and restaurants around the world. Previously, as Head of Global Talent Attraction at McDonald’s, he collaborated with Paradox to bring the world’s first voice application to life in partnership with Google and Amazon’s Alexa. Prior to joining McDonald’s, Secrest spent more than 13 years at Abercrombie & Fitch Co. where he was as an HR business partner and led various HR functions including global talent acquisition, philanthropy, and home office development.

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Josh Secrest