Foodable

AUGUST 10, 2021

“Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s what we do at Thanx.”

Guest Recovery 98

Guest Recovery Marketing Hospitality Food Supply 98

Culinary Cues

APRIL 3, 2020

Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery. [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

Hot Schedules

NOVEMBER 3, 2021

Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. You have lots of choices on which companies supply your restaurant inventory, but how do you spot and manage great food suppliers? b3lineicon|b3icon-heart-care|?|Heart Heart Care.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Culinary Cues

JUNE 1, 2020

Leaders need to understand that the majority of these independent operators are good at two things: making consistently good food, and providing real service for guests that they work hard at knowing and caring for. How about boosting the breadth of assistance that the SBA offers to include building recovery strategies for small restaurants?

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Hot Schedules

SEPTEMBER 8, 2021

Limited Budgets: Slower-Than-Expected Recovery. With ferocious competition and changing customer expectations, creating, a well-connected staff through strategic mobile tech solutions becomes essential to coordinating unique and valuable guest experiences. Limited Budgets: Slower-Than-Expected Recovery. In This Post.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. ” McDonald's Supersized Recovery.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.

Guest Recovery 73

Guest Recovery Back of House Point of Sale Customer Service 73

Cheetah

JUNE 25, 2021

The staffing shortage is threatening to derail many restaurant reopening plans and crush the hopes of economic recovery. For example, it used to make sense for restaurant workers to spend precious billable hours scavenging for supplies at the endless isles of wholesale warehouses like Costco or RestaurantDepot.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Black Box Intelligence

NOVEMBER 16, 2021

Restaurant customer trends change, food and supply prices fluctuate and new competitors pop up every day. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. How to Increase Restaurant Sales and Traffic Using Customer Incentives.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

Black Box Intelligence

JUNE 21, 2021

To deal with razor-thin margins and rising costs for food and supplies, knowledge is power. Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Common guest data attributes include ratings and location of the review. .

Guest Recovery 94

Guest Recovery Consumer Goods Customer Service Sourcing 94

Modern Restaurant Management

FEBRUARY 25, 2021

But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Smart solutions have taken a forefront role in spearheading the COVID-recovery. Furthermore, technology is always a sure bet when it comes to securing return on investment.

Guest Recovery 140

Guest Recovery Online Ordering Point of Sale Retail 140

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. To learn how you can make changes like these to drive restaurant sales, consider using a guest intelligence tool that will help you eliminate guesswork.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Cheetah

JULY 8, 2020

Keep it simple Food costs are volatile and supplies are limited. There are many barriers to overcome towards your road to recovery, so keep it simple. Several surveys (let’s find a couple surveys that prove the point) that guests are not comfortable enjoying dinner inside just yet. Give it a seasonally-inspired boost. .

Menu 78

Menu Guest Recovery Seasonal Menu Food Supply 78

Foodable

NOVEMBER 17, 2021

Trish Giordano of Earl Enterprises says “the most important thing is technology companies that have come to market and with the industry having so many issues with staffing and supply chain, we as an organization have to figure out how you create efficiencies for your restaurants and how you create efficiencies for your customers.”

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Reviewing your CoGS frequently is also critical to keep an eye on your supply costs. Forecasting your sales, mentioned above, can help you optimize your labor spend during your recovery and beyond.

2021 136

2021 Cash Management Management Management 136

Foodable

APRIL 21, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In order to mitigate the increased reliance on the grocery industry and overload on the supply chain, Smokey Bones seized the opportunity and launched Bone Boxes To-Go.

Guest Recovery 61

Guest Recovery Casual Food Supply Dine-in 61

Modern Restaurant Management

JUNE 9, 2021

Supply Chain Shortages. One of the biggest pain points during and after the pandemic was supply chain. The initial onset of the pandemic hit quicker than an established supply chain could adjust and we are still feeling the ripples of the shutdowns a year later. Ease Labor Shortages. The Key Is Stability and Consistency.

Kitchen Safety 141

Kitchen Safety Food Supply Fast Casual Food Safety 141

Modern Restaurant Management

OCTOBER 4, 2021

August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months, according to Black Box Guest Intelligence. Guests were marginally more positive about restaurant “food” during August compared to a year ago based on their online reviews and comments.

2021 135

2021 Fast Casual Mobile Ordering Social Media 135

Black Box Intelligence

MARCH 8, 2022

But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. These issues, along with continued surges in COVID infections, are slowing the recovery. . Keeping guests happy will be complicated. That is impacting the guest experience and decreasing the value sentiment.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Black Box Intelligence

DECEMBER 2, 2021

Identifying the right packaging is even more challenging right now, as supply chain issues are driving up costs. And with Guest Intelligence you can monitor and manage customer feedback specifically for delivery, to-go, and curbside. Packaging can play a role in which menu items are offered for delivery. All food doesn’t travel well.

Delivery 82

Delivery Operations Customer Service Food Order 82

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. March 18, 2020. March 18, 2020. March 17, 2020. March 17, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

JULY 30, 2021

” Kapoor expanded, “We’ve also worked very hard on our supply chain to make our food available all over the country so we can basically open anywhere. “We also provide award-winning coffee, the best coffee shop supplies in the business, and ongoing support to help coffee businesses thrive.”

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. trillion in 2023… though macroeconomic elements such as supply chain issues and increased labour costs could put a damper on that. A healthy supply chain is vital for a healthy food service industry.

2023 52

2023 Operations Management Management 52

Restaurant365

JUNE 24, 2020

Reevaluate your supply costs. CoGS totaled takes into account the ingredients that make up your food and beverage sales, and related supplies (such as napkins and takeout containers). Use these 10 tactics to improve your profit margin during these uncertain times and ensure you’ll reach a break-even point.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many chains. March 18, 2020. March 18, 2020. March 17, 2020. March 17, 2020.

Guest Recovery 52

Guest Recovery 2020 Point of Sale Employee Relations 52

Modern Restaurant Management

DECEMBER 12, 2019

“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.

Franchise 91

Franchise Franchising Loyalty Program Book 91

Modern Restaurant Management

AUGUST 25, 2020

Energy impact can be minimized with the use of energy recovery devices. Properly designed energy recovery wheels or plate exchangers can recover 60-75 percent of the air being exhausted with minimal cross contamination. The system encourages mixing of room air with supply air for an even temperature distribution.

Design 207

Design Guest Recovery Consumer Goods Fine Dining 207

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Modern Restaurant Management

JUNE 24, 2020

Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries. 'Travel Safe' Tools. Viewers will come away feeling optimistic.”

Guest Recovery 211

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 211

EATER

DECEMBER 6, 2022

The Chicken Supply. The Chicken Supply’s genius can be measured on a 10-inch skewer. The Chicken Supply proves that takeout can be truly celebratory in its expression of flavor and history. Amazonia proves that sitting at the bar of a fine dining destination doesn’t have to be a consolation prize. Jaya Saxena. Chona Kasinger.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

MAY 16, 2020

Delivery offers fewer chances for guest recovery than dine-in. Disrupted supply chains may affect your menu. True hospitality and creativity will set you apart from other restaurants, so figure out how to extend their guest experience beyond their four walls. Deliver on Delivery. Keep Your Menu Fresh.

Guest Recovery 176

Guest Recovery Social Media Catering Merchandise 176