Modern Restaurant Management

DECEMBER 31, 2024

Participants reported continued food and labor cost increases, with 88 percent experiencing rising staff expenses, compared to 89 percent in last year’s annual survey, and 86 percent reporting an increase in food costs. Franchise 2.0:

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

OCTOBER 29, 2024

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. What kind of creative works best in restaurant and food advertising?

Marketing 447

Marketing Advertising 2024 2023 447

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program 251

Loyalty Program Franchising Franchise 2025 251

Modern Restaurant Management

APRIL 9, 2025

Most recently, he managed the western region franchisee relations for Coca Cola with Dairy Queen, working with franchise owners across 22 states to improve and grow their businesses. For the past four years, he has been Director of Franchise Development at Pancheros Mexican Grill, helping to fuel the national expansion of the brand.

Franchising 221

Franchising Franchise Loyalty Program Training 221

Restaurant Business

DECEMBER 6, 2024

Recognized as a global leader in the bubble tea sector, Chatime continues to expand and build as an innovative beverage brand with over 1,400 franchise locations worldwide. Chatime works with popular IP and other food and beverage brands to create limited-time offerings that allow consumers to relive their younger days.

Beverage 273

Beverage Innovation 2025 Social Media 273

Goliath Consulting

FEBRUARY 8, 2025

He owns several fast-food franchises, including Krispy Kreme and Papa Johns, where he also serves on the board of directors. Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients. Operational Excellence Efficiency at scale drives profitability.

Fast Casual 221

Fast Casual Franchising Franchise Sports 221

Modern Restaurant Management

APRIL 18, 2025

It’s no surprise that the fast food chains, which have over 100,000 outlets between them, see opportunities for AI efficiencies. In some locations, two or more drive-throughs may be located side by side, raising the possibility of an AI system picking up the wrong voice, causing food waste and financial loss.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

JULY 10, 2025

But your team does not show up every day to memorize handbook rules, they show up to serve amazing food. Before diving into handbooks and standard operating procedures (SOPs), use training to build excitement and knowledge around what makes your food or service stand out.

Training 251

Training Loyalty Program Uniforms Franchising 251

Modern Restaurant Management

JUNE 17, 2025

Conducting an analysis of menu performance throughout the year and keeping a pulse on food and beverage trends along with consumer behaviors allows for the most educated decisions on menu engineering. Limited time offerings should enhance the customer experience and set your restaurant apart from competitors.

Seasonal Menu 251

Seasonal Menu Loyalty Program Back of House Customer Experience 251

Modern Restaurant Management

FEBRUARY 18, 2025

It was so well received that I ended up franchising it. Success in the restaurant industry isn’t just about serving great food or building a loyal customer base. Control Costs : You must get your labor cost under 22 percent and your food cost under 30 percent. I know this may be difficult for many of you.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MAY 28, 2025

ChatGPT’s generated image capabilities are particularly concerning for the food & beverage industry because abusers may try to complain about poor service or food quality using fake receipts to get freebies, gift cards or comped meals. The use cases for AI-generated fraud are growing by the day.

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. Wetherill took on about 50% ownership and they launched JBR Franchise Co., to franchise the bagel brand. I made a bagel for my wife, because she asked me to,” he said. They struck a deal.

Fast Casual 166

Fast Casual Franchising Franchise Leadership 166

Modern Restaurant Management

APRIL 29, 2025

Creating an exceptional guest experience goes beyond just serving great food; it’s about delivering an overall memorable visit — from the food and ambiance to the exceptional and friendly service. Mystery diners play a pivotal role in evaluating whether each location upholds the brand’s service and quality standards.

Franchising 282

Franchising Franchise Uniforms Dine-in 282

Modern Restaurant Management

FEBRUARY 5, 2025

This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens. Among the many ways the franchisee supports its restaurants is by helping make sure employees correctly filter and change cooking oil. ”

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

JULY 16, 2025

for franchise concepts. The industry has undergone a massive transformation: Design & Aesthetic : Restaurants now focus on curated, Instagram-worthy experiences that attract guests beyond just the food. Cultural Exposure : Thanks to food TV and social media, more people now appreciate the craft behind hospitality.

Marketing 474

Marketing Social Media Email Marketing Back of House 474

Modern Restaurant Management

DECEMBER 18, 2024

Offering Bento Packs for individually portioned meals and a la carte buffet-style trays for customizable group settings, L&L’s catering options bring Hawaiian-style comfort food to events large and small throughout our locations nationwide.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Rocket Fuel

DECEMBER 10, 2024

Prior to the pandemic, it was uncommon for nonpizza fast-food brands to deliver. But when lockdowns became the norm in 2020, food delivery transactions grew 96% an impressive growth rate that solidified these platforms as part of the restaurant ecosystem. What is a franchise fee and how do franchisors make money?

Franchising 52

Franchising Franchise Point of Sale Delivery 52

Perfect Daily Grind

JUNE 19, 2025

The investment will enable M7B to open 15 new franchised outlets, upgrade its central kitchen for cold brew and blended drinks production, and strengthen staff training programmes to maintain quality consistency across its growing network. Leeds, UK) Wed, 18 Jun – MOKAFÉ unveils its US franchise programme to expand into 30 states.

2025 127

2025 Café Events Sustainability 127

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.

Fast Casual 177

Fast Casual Front of House Back of House Leadership 177

Perfect Daily Grind

JUNE 27, 2025

This launch forms part of a master franchise strategy targeting 20 outlets by March 2026. London, UK) Wed, 25 Jun – Tims China boosts sub-franchise footprint. The event featured a panel talk by Mezzatazza, a latte art throwdown, music, and food, bringing together the local coffee community. claims on MAHA menu alignment.

2025 113

2025 Workshop Events Point of Sale 113

Restaurant Business

JUNE 6, 2025

The salad chain said it also sees opportunity in California, where the fast-food minimum wage is $20 per hour. Members help make our journalism possible. Sweetgreen says its high-tech Infinite Kitchens could mitigate the impact of a $30 minimum wage being proposed in New York. Sign Up Thanks for signing up! Have consumers moved on?

Fast Casual 139

Fast Casual Leadership 2025 2024 139

Modern Restaurant Management

NOVEMBER 4, 2024

" TGI Fridays Franchisor, LLC has franchised the brand to 56 franchisees in 41 countries. All of these franchise locations, both domestic and international, are independently owned and therefore not included in TGI Fridays Inc.’s ’s Chapter 11 process. ." percent year-over-year.

2024 221

2024 Point of Sale Franchising Franchise 221

Goliath Consulting

MARCH 3, 2025

For restaurant owners and operators, success depends on more than just great food and excellent serviceit requires staying informed, connected, and supported. Whether its labor laws, food safety regulations, or tax policies, these associations work to ensure fair legislation.

Food Safety 248

Food Safety Certification Restaurant Law Healthcare 248

Restaurant Business

JUNE 17, 2025

All are company owned and there are no plans to franchise. For certain events, Greenlane also sends the mascot Gigi—a human in a fluffy pink bunny suit, because salads are rabbit food—who has become somewhat of a TikTok star, helping to build brand awareness. Continue to Site >>> Menu Forget coffee. Photo courtesy of Greenlane.

Fast Casual 154

Fast Casual Leadership Mobile Ordering Casual 154

EATER

MAY 7, 2025

But after years of cozy viewing taking precedence particularly in the world of competitive food shows, thanks to the Great British Bake Off , Nailed It! , But frankly, food television never fully stopped making it okay to be a raging a **e on TV. and Is It Cake? mean is back. This is public relations at its finest and least subtle.

Social Media 255

Social Media Seasonal Menu Back of House Small Business 255

Rocket Fuel

NOVEMBER 12, 2024

In theory, food delivery seems like an ideal way for restaurants to expand their reach and increase revenues by serving people who have already decided not to dine in. We’ve all had the experience of treating ourselves or our families to ordering in — only to wait forever, receive the wrong food, or both. Delayed deliveries.

Delivery 52

Delivery Webinar Food Point of Sale 52

Rocket Fuel

NOVEMBER 19, 2024

For instance, restaurant franchise management software can help companies or owners with multiple outlets keep tabs on separate data streams and combine metrics for a big-picture view when appropriate. Improve daily restaurant operations Successful franchise restaurants must exhibit incredible customer service and dish up stellar food.

Operations 52

Operations BOH Franchising Franchise 52

Paper Chase Accountancy

MAY 22, 2025

Cost Accounting Focus : Unlike general accounting, cost accounting in the restaurant industry focuses on pinpointing and analyzing costs associated with food production, labor, and overheads. For instance, tracking food costs can help identify trends, anticipate price increases, and adjust menu pricing accordingly.

Cash Management 52

Cash Management Franchising Franchise Tip Distribution 52

SpotOn

FEBRUARY 26, 2025

That could simply be food sales , alcohol , and non-alcoholic beverages. Cost of Goods Sold (COGS) Your Cost of Goods Sold is the cost of your food and beverages. That way you'll have accurate food and beverage cost percentages for each COGS line item. Costs are what you pay for resources, like equipment, food, and labor.

License 90

License Point of Sale Insurance POS 90

Lavu

JUNE 20, 2025

In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. VR onboarding spares the restaurant from wasting food or spending excessive time on training sessions. Several franchise restaurants are already using them.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

OCTOBER 10, 2024

In response, the company developed a new initiative aligned with its corporate culture and offering technical flexibility to accommodate individual franchises. Similarly, a prominent fried chicken QSR recognized the limitations of its existing scholarship program, which primarily benefited traditional students.

Education 221

Education Loyalty Program Leadership Customer Service 221

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. Members help make our journalism possible. Sign up here.

Operations 208

Operations Leadership 2025 Fast Casual 208

Restaurant Business

JUNE 18, 2025

Bubbakoo’s started franchising in 2015, and the chain has grown into 15 states, mostly on the East Coast and Midwest. News acquisitions franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. By Lisa Jennings on Jun.

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Fast Casual Leadership Franchising Franchise 163

The Food Corridor

JUNE 23, 2025

Today, Bakery Pro is doing just that—offering accessible, baker-friendly kitchen spaces for food entrepreneurs in underserved communities. A space tailored for bakers, charcuterie makers, and food artisans—with a unique pricing model that rewards usage: the more hours you book, the lower your rate. “I The result? I’ve been there.

Franchising 64

Franchising Franchise 2025 Catering 64

Restaurant Business

JUNE 6, 2025

Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. As Mooyah’s president, he is tasked with leading the chain into its next stage of franchise growth. and Hardee’s.

Fast Casual 139

Fast Casual Leadership Franchising Franchise 139

Restaurant Business

JUNE 25, 2025

As of early June, Panera Bread had 2,197 units, both company and franchised, in 48 states, Washington, D.C. The chain is in the process of shuttering all its fresh dough facilities , and shifting bread making to third-party bakers. Last year, the bakery-café chain began a comprehensive menu overhaul. and Canada.

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Leadership Fast Casual 2025 Casual 213