EATER

APRIL 30, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. In September 2020, amid COVID-related dine-in restrictions, Huang started using its kitchen for a delivery-only pop-up, selling a cross between Nashville hot chicken and Sichuan fried chicken.

Serving 265

Serving Fine Dining 2025 Employee Relations 265

Modern Restaurant Management

OCTOBER 22, 2024

Even if these were unintentional, this individual would still be subject to fines and a loss of trust with staff. When restaurant owners get it wrong, it could lead to fines, broken trust among employees—as with the examples above—and even jail time for more egregious violations. Some systems also handle scheduling.

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun.

Delivery 226

Delivery Fast Casual Leadership Point of Sale 226

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Key customer factors that influence dining preferences, from demographics to behavior. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

APRIL 17, 2025

"Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. Additionally, in partnership with Resy, we support policies and legislation to protect restaurants and diners against reservation scalping by creating a more transparent and equitable dining landscape.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. percent menu-price inflation rate. Customers can become more critical of the quality of products and services when prices increase.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Culinary Cues

JANUARY 26, 2025

Putting aside the challenge of bird flu and the work and demands surrounding the care of animals, cost of feed, and process of harvesting and preparing eggs for market even at todays price this works out to around $.50 50 per egg. A dollar for a great source of protein on a plate is still a pretty good deal.

Food 447

Food Hotels Fine Dining Agriculture 447

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). It is, after all, the experience that makes dining special and allows restaurants to play such an important role in communities. Is the experience in jeopardy?

Fine Dining 243

Fine Dining Food Supply Customer Service Recruiting 243

Culinary Cues

FEBRUARY 18, 2025

It makes no difference the type of restaurant or your price point exceptional can be found in everything from a hot dog to caviar it is an over-riding attitude and a level of commitment to being great at what you do. Transactional businesses will come and go whether you are offering fine dining or noodles and broth.

Fine Dining 239

Fine Dining Small Business Customer Experience Equipment 239

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. It’s about walking the fine line between making your customers feel valued and blowing off customers who are waiting to be helped. It’s important to educate your staff about the correlation between productivity and profit.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. This gives you a sense of how effective your menu pricing is. Theres no one-size-fits-all number.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? However: 41 percent said they planned to dine at home instead of dining out.

2024 221

2024 Fine Dining Book Reservations 221

ChowNow

MARCH 13, 2025

Are delivery prices aligned with in-house costs? The result: Menus, pricing, and availability stay consistent across all platforms, ensuring a smoother customer experience. Menu and Pricing Syncing: Ensure that all delivery platforms reflect accurate pricing, availability, and modifications to avoid customer confusion.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

JUNE 25, 2025

If We Have an Opportunity for Curbside Dining, is that Space Considered our Premises? Specifically, you will want to ensure your liquor liability, general liability, and umbrella policies are in place and ready to protect you if problems arise in your outdoor dining area. What Factors Will Affect my Coverage and Price?

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Running your own online ordering system gives you complete control over pricing, promotions, and customer data, helping you maximize profits while still offering convenience.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. Create specials that use the raw materials you already have in-house or seasonal ingredients you can buy at the best market price.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Eater readers are a bit of an outlier here, with users being just as likely to plan a new dining experience the same day (22 percent) as a week ahead of time (21 percent).

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

Modern Restaurant Management

MAY 22, 2025

Fine dining venues benefit from understated elegance through embroidered logos on professional attire, while fast-casual concepts can leverage more dynamic graphics and color palettes to reflect their energetic atmosphere.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Culinary Cues

MAY 1, 2025

The same can be true for the quality of purchased meats and fresh fish, an expanded wine list, broader selection of regional beers, an upgrade to quality coffee and tea, or even improving the sound system in dining rooms.

Fine Dining 356

Fine Dining Innovation Consumer Goods Customer Service 356

ChowNow

JULY 18, 2025

CLV can also guide menu pricing and guest engagement, especially when combined with insights from your POS systems or CRM systems, because it shows you what your high-value customers order the most, how often they place orders, and what keeps them coming back. How long should I track a customer before estimating their value?

Loyalty Program 195

Loyalty Program Online Ordering Customer Experience Customer Service 195

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

SpotOn

MARCH 21, 2025

Menu pricing is a delicate dance. You need to know what your competitors are charging and gauge the boundaries of what guests will pay for the dining experience. Just when you've found the ideal menu item price, the cost of eggs skyrockets and you're back to square one. Food cost percentage pricing strategy 1.

Pricing 52

Pricing Menu Point of Sale Seasonal Menu 52

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal.

Operations 195

Operations Management Management Front of House 195

The Rail

DECEMBER 2, 2024

Search and filtering options (by cuisine, price, dietary preferences, etc.). Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Real-time order tracking. Multiple payment options (e.g., credit cards, digital wallets, cash on delivery).

Delivery 147

Delivery Food Loyalty Program Food Order 147

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Set Smarter Prices : Use data to adjust prices based on demand and profitability. Smarter Pricing Adjust prices based on order frequency and demand.

Design 78

Design Menu Seasonal Menu Point of Sale 78

ChowNow

FEBRUARY 21, 2025

Restaurant-owned branded apps allow restaurants to accept orders directly, negating the need for a third-party, giving operators more control over pricing, customer data, and rewards programs. Be sure to understand the pricing structure and how it fits into your budget. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Lavu

FEBRUARY 28, 2025

POS systems are transforming dining by making personalized experiences easy and efficient. POS systems also provide insights into seasonal trends, dietary restrictions, and even price sensitivity. This means menus can be updated to reflect what people actually want, making the dining experience more engaging and relevant.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Lavu

NOVEMBER 30, 2024

This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems. Here’s what you’ll learn: Common Problems : Fluctuating prices, waste, and poor inventory tracking hurt profitability. Here’s a practical way to approach it: 1.

POS 78

POS Waste Inventory Cash Management 78

Perfect Daily Grind

JULY 14, 2025

Traditional coffeehouses have long outnumbered specialty coffee shops and roasters, and historic regulations have kept espresso prices unrealistically low. Simultaneously, many Italians conflate specialty coffee with unreasonably high prices. The Italian coffee sector is quite resistant to critique and change.”

Café 129

Café Consumer Goods Education Agriculture 129

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. By leveraging this technology, restaurants can optimize their operations and deliver a seamless dining experience, ultimately improving customer retention and driving higher profits.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

The Restaurant Group

DECEMBER 1, 2024

Boost Revenue – Unique dishes can often command premium pricing, elevating profitability. Encourage Feedback – Fine-tune dishes based on their input. Delight Loyal Patrons – Regular updates keep your menu exciting, ensuring repeat visits. Build Ownership – Make them feel like a part of the creative process.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

SpotOn

APRIL 14, 2025

Their commitment to high-quality ingredients and memorable dining experiences has made them a standout destination for tacos, cocktails, and more. Featuring rustic eateries that celebrate local flavors, Bearizona’s dining options provide a perfect spot for families and visitors to unwind and enjoy a hearty meal.

2025 110

2025 Innovation Fine Dining Equipment 110

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52