The Changing Guest Service In Casual Dining | Restaurant Recovery Series

Foodable

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Post-pandemic, how will the guest experience evolve? Casual and fine dining restaurants will likely be hit hard.

How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Your restaurant brand is the promise you make to your guests. First, think about your guests and what they will expect from you. (Ok,

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OUR DAILY BREATH: CHEFS – REMEMBER THE IMPORTANCE OF “WOW”

Culinary Cues

Promoting your connections with regional farmers and even bringing them into the operation for value added lectures and product tastings is a way to show your commitment to the region and educate your guest.

MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends.

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The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Energy impact can be minimized with the use of energy recovery devices. Embracing Different Dining Experiences.

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Tech Restaurant of the Future

Foodable

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. This may have a trickle-down effect for the casual and fine dining sectors.

11 Restaurant Management Best Practices to Maximize Your Performance in 2021

Restaurant365

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. For instance, if your locale currently has restrictions on dine-in, you will need to constantly reevaluate this revenue center.

How Restaurants Can Bounce Back Stronger from COVID-19

The Restaurant Group

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Recognizing and capitalizing on new opportunities emerging from this crisis is necessary for a successful recovery.

The State of New York Restaurants in 2020

7 Shifts

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. Data from Restaurant365 backs up our own findings, showing that the sales recovery of New York is trending below the average (with New York sales remaining 52% below pre-COVID levels, whereas the average is 22%). And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. As the Head of U.S.

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Coronavirus and the Restaurant Industry: What the Data Shows

Black Box Intelligence

The newly launched Restaurant Recovery Sales Flash is open to all operators. The number of restaurants reopening their dining rooms has steadily increased in recent days. Dine-in sales still represent a small percentage of the total. Texas allowed dining rooms to open on May 1.

How Can Restaurants Emerge Stronger?

Modern Restaurant Management

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Recognizing and capitalizing on new opportunities emerging from this crisis is necessary for a successful recovery.

Restaurant Reopening Checklist: Tips for Thriving

Restaurant365

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. Do not allow guests to congregate in waiting or bar areas.

MRM Research Roundup: Mid-January 2021 Edition

Modern Restaurant Management

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. Dining Trends.

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As Your Restaurant Rolls with the Punches of COVID-19, Keep These Tips in Sight 

Modern Restaurant Management

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Others have suffered fines from enforcement or misuse of property in their attempts to adapt.

MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

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Uber Eats Up Postmates and PPP Loan Data

Modern Restaurant Management

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

MRM Research Roundup: End-of-May 2020 Edition

Modern Restaurant Management

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Do People Want to Dine Out?

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MRM Research Roundup: Mid-May 2021 Edition

Modern Restaurant Management

Guest Intent Shows Positive Trend. Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months.

2021 115

#LifeOrDeathRecipe Challenge and ‘A Woman’s Place’

Modern Restaurant Management

Etana Diaz, who began her career as a pastry chef and a line cook in fine dining, but found her true love for butchery after discovering that pastry wasn’t her passion. an offshoot of the Hot Shoppes family-dining chain that eventually was rebranded as Roy Rogers Restaurants.

MRM Research Roundup: Mid-February 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. 8 in 10 consumers (78 percent) plan to continue their current dining habits even after the pandemic subsides. Canadian Dining Trends.

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MRM Research Roundup: End-of-July 2020 Edition

Modern Restaurant Management

While on summer vacation this year, the top dining strategy is takeout, selected by 55 percent. Dining During COVID-19. The sooner a customer dines in a restaurant after it reopens, the more likely they’ll dine out again in the next 30 days. Fine Dining Restaurants.

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EFFECTIVE LEADERSHIP WHEN IT SEEMS TO BE IN SHORT SUPPLY

Culinary Cues

That chef owned fine dining restaurant is in jeopardy. Leaders need to understand that the majority of these independent operators are good at two things: making consistently good food, and providing real service for guests that they work hard at knowing and caring for.

AI Flips into White Castle and Resetting America

Modern Restaurant Management

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime.

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. How Is Casual Dining Doing?

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MRM Research Roundup: Holiday Edition

Modern Restaurant Management

There’s just not the same amount of volume in takeout as there is in in-person dining.” ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Upscale/fine-dining restaurants.

MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants.

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AI Food Intelligence and Now Serving Democracy

Modern Restaurant Management

At BIBO, she will focus on supplier-client relations, National Account development, and continue to develop BIBO’s Fine Wine division. OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business.

MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.”

MRM Research Roundup: End-of-October 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. restaurants are operating at less than 100 percent capacity in their dining rooms.

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Changes at McDonald’s and Reducing Food Waste

Modern Restaurant Management

Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. “Controlling the pace of the dining room – how often tables turn over and when to fill them again – has significant financial impact for restaurants,” said Jon Morin, OpenTable’s VP of Product Management. This frees up time to focus on guests, while the features do the hard work on their behalf.

Gift a Plate and Ambient Restaurant Sounds Playlist

Modern Restaurant Management

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. Handing Control to Guests.

MRM Research Roundup: Mid-October-2019 Edition

Modern Restaurant Management

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. Despite average guest checks growing at the same pace year over year for the last three quarters, same-store sales growth has been declining during each of those quarters.

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