Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

JANUARY 31, 2025

Year of Experimentation Square released early insights from its forthcoming annual Future of Commerce report, providing a unique look at the restaurant, retail and beauty industries across the US, Canada, UK, and Australia. Fast-casual visits overall were down 3.8 ” A Year of Challenges U.S. percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JUNE 23, 2025

For fast-food restaurants, where every second counts, this could be a particularly valuable tool, especially as more transactions come through digital channels. Retail media network “A type of advertising platform that allows retailers to sell ad space on their digital channels to third-party brands.”

Hiring 166

Hiring Mobile Ordering Advertising Leadership 166

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Sounds like the hallmarks of any solid fast-food restaurant. By Heather Lalley on Jun.

Food 270

Food Fast Casual Leadership Loyalty Program 270

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Infusing AI into the content and analytics mix has also sparked conversations with restaurant leaders on how to scale operations and determine how fast content can be produced and updated. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 31, 2024

retail sales excluding automotive increased 3.8 Mastercard SpendingPulse measures in-store and online retail sales, representing all payment types and is not adjusted for inflation. Overall retail sales saw a 3.8 Online retail sales grew 6.7 percent year-over-year from November 1 through December 24. percent YOY.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19.

Bar 154

Bar Fast Casual Leadership Back of House 154

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. With elevated prices as the backdrop, value messaging has already been out in full force in recent weeks from both restaurants and convenience retailers. Sign up here.

Fast Casual 166

Fast Casual Cash Management Retail Leadership 166

Lavu

JUNE 26, 2025

Overall, mobility in retail is now a $5.7 At the same time, Millennials need instant satisfaction through easy ordering processes, fast checkout, and gamification. Fast-casual and quick-service restaurants see the highest mobile ordering rates, while fine dining is slowly adopting the trend for pre-orders and curbside pickup.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Lavu

MAY 9, 2025

Tailored for Specific Restaurant Types Lightspeed works well for various retail and restaurant models but truly stands out in these areas: Integration Options Lightspeed connects with accounting tools and delivery platforms, helping streamline operations and reduce manual work.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

APRIL 1, 2025

” Qu’s 2025 State of Digital Report identified six trends driving fast casual and QSR profitability this year: Shift from third- to first-party ordering : Forty percent of brands say first-party digital sales represent their biggest revenue growth potential in 2025, followed by catering (24 percent) and on-premises ordering (14 percent).

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March. State of the Plate Olive Garden is the most popular casual dining restaurant with Americans in 2025, with 19 percent having dined at the Italian-themed restaurant in the past 90 days, according to a new report from YouGov.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Restaurant Business

JUNE 11, 2025

Launched in 2022, it is the fastest-growing retail media network in history, according to the company. Founded in 2022 by former Google and Microsoft executive Bashar Kachachi, Symbiosys uses retailers’ data to buy and target digital ads. Last year, ads became a $1 billion annual business for DoorDash, the company revealed Wednesday.

Advertising 210

Advertising Fast Casual Social Media Leadership 210

Modern Restaurant Management

NOVEMBER 1, 2024

Yelp highlights the top categories experiencing new business growth in malls, as they evolve beyond traditional retail hubs into dynamic, experience-first shopping centers. Out of 25 brands, 17 are QSR or casual dining restaurants, marking a significant shift in why people are primarily visiting malls – to eat.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Restaurant Business

JULY 1, 2025

Her unique flavors of ice cream are also sold by the pint in grocer’s freezer cases, so she is not exactly a neophyte on the retail product side. The product is now being sold in select retail stores and online, and on the wholesale side, through Faire. Jeni’s is also a Certified B Corporation with a strong sustainability mission.

Waste 228

Waste Bar Leadership Fast Casual 228

Modern Restaurant Management

SEPTEMBER 15, 2020

Food trucks, pop-up supper clubs, fast-casual restaurants, and brewpubs are all a part of the unique culinary fabric of this country. Learn About Fast-Casual Dining. Fast-casual dining is dominating the restaurant industry, and its growth is expected to continue at a rapid pace in a post-pandemic economy.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. Employee attitudes can make or break a retail establishment.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. An Unpopular Year. Doing without is no longer an option.” ” To access the report, click here.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Wendy’s and Burger King are two masters in the genre, sparking lots of interest and engagement that’s helping to drive fast-food growth.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

APRIL 2, 2020

With the simplification of removing cash, restaurant owners are able to prioritize fast transactions at the point-of-sale, which can be especially important for QSR and fast-casual concepts. Sweetgreen reported the ability to process as many as 15 percent more sales an hour thanks to its cashless payment system.

Cash Management 423

Cash Management Mobile Ordering Point of Sale Fast Casual 423

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Technology is ever-changing and constantly disrupting industries – from restaurants and retail to healthcare – and everything in between. In the short term, it’s QSR that will experience labor improvement, then fast-casual.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Where a Brunello or Barola may retail for $50, an Etna is closer to $15. The “restaurant anywhere” experience will expand.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 We are optimistic the Fuzzy’s brand will resonate with those in the area looking for affordable, approachable, fast casual dining,” said Pittsley.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Modern Restaurant Management

JANUARY 2, 2024

This trend will manifest itself at many levels, whether in retail labeling or how restaurants describe their menu items to customers. We predict the rise of 'bougie' ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs.

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

NOVEMBER 29, 2019

This might mean weaving elements of fast-casual dining into your design. On top of that, retail sales of plant-based foods that directly replace animal products grew by 17% from August 2017 through August 2018. Renovation is becoming a common theme in the restaurant industry. It could also include using minimalist concepts.

Fast Casual 395

Fast Casual Equipment Small Business Mobile Ordering 395

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. 86 percent have ordered directlyfrom a restaurant app in the last six months.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

APRIL 1, 2020

Quick-service restaurants pride themselves on the ability to serve up fast, inexpensive casual meals to diners who don’t always have the time to cook. In fact, Research from IHL Group shows cash handling can cost retailers from 4.7% Customers Want Payment Options.

Cash Management 433

Cash Management Mobile Ordering Employee Relations Consumer Goods 433

Modern Restaurant Management

FEBRUARY 5, 2024

Future of Commerce Square released its fourth annual Future of Commerce report , with comprehensive analysis on how business owners and consumers are considering the evolution of the restaurants, retail, and beauty industries. The fast food industry saw the largest reduction in spending year over year (five percentage points).

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

MARCH 18, 2021

Honeygrow, the Philadelphia-based fast casual restaurant, for instance, engages customers only through image-rich digital kiosks, collapsing menu, ordering, and check-out into a single experience. To work fast, work in parallel to define what we’ll do and how we’ll do it. Diner Preference.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. In 2024, generative AI will humanize retail and restaurant jobs The pace of technological advancement will grow a hundredfold in Gen Z’s lifetime.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Conclusion.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

MARCH 3, 2023

" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fast casual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. Retail foodservice, specifically convenience store foodservice traffic, was a growth area for the industry.

2023 508

2023 2022 Consumer Goods Point of Sale 508